How about a visually engaging graphic featuring interconnected gears, where each gear represents one of the key elements: retention, relationships, potential, and experience? Each gear could have a label next to it showcasing the specific goal it represents. The gears could be depicted as working together smoothly, symbolizing the synergy of these elements in achieving overall success. This visual metaphor could effectively convey the idea of how these components work together seamlessly to drive business growth and customer satisfaction.