Cannot find a download link or the app in CC for Adobe XD

[James29278822wy8r]

Hi there, anyone else having issues just locating the app download button? I'm trying to transition from Sketch to this and I've been trying for hours at this point with no luck. I even downloaded the Windows Desktop app for CC, and am unable to find it there. Thanks for any help.

[HARSHIKA_VERMA]

Hi @kissbill,

Thank you for your patience. Could you please check again? You should be able to see XD now.

Let us know if that works. We would be happy to help you.

Thanks,

Harshika

[Amanda33160770amkz]

@HARSHIKA_VERMA I can't download it either. Could you share a link with me?

[Muhammad35652253dlgl]

Hi @HARSHIKA_VERMA 
I am having the same problem I can not see the XD in my all apps section and I am trying to do all the suggested ways but nothing worked can you please help me in this 

[Rishabh_Tiwari]

Hi,

Sorry to hear about the trouble. If you have an enterprise subscription, please contact us directly using this link. If you have a personal subscription, please share your Adobe ID through DM by clicking on my name. We'll try our best to assist you.

Thanks

Rishabh

[Esa29312209tfm9]

How do I download only Adobe XD?

Hello
How are you!
I searched a lot and tried to install Adobe XD. I only need this program without the other programs

I just want to buy it
What is the method please
I have searched almost all the links in the site.

Thank you

[Ares Hovhannesyan]

Go to Download free Adobe XD | UX/UI design and collaboration tool and click on button to get XD

[Amanda33160770amkz]

@Ares Hovhannesyan , it's not showing up on that opage for me. Do you have a new link?

[Chetan3490691223tl]

I'm open this side but this not showing Adobe Xd. why???

[KG-075]

Արես ջան, մի հատ ռեալ ձև կասես եսի քաշենք

[HARSHIKA_VERMA]

Hi @Esa29312209tfm9,

Thank you for your patience. Could you please check again? You should be able to see XD now.

Let us know if that works. We would be happy to help you.

Thanks,

Harshika

[Fancôme29307542hq5h]

Je cherche à télécharger Adobe XD pour m'initier au prototypage. Mais je ne trouve aucun moyen de télécharger le logiciel, que ce soit sur adobe.com ou creative cloud. J'ai pourtant bien créé un compte Adobe, et il est marqué partout que Adobe XD est gratuit. Comment est-ce que je peux l'installer ?

[Myra Ferguson]

Bonjour,

Dans le post suivant, il y a une mise à jour d'un employé d'Adobe sur la disponibilité d'Adobe XD:

• Cannot find a download link or the app in CC for Adobe XD

[kissbill]

not only... I also tried to download a trial version logging me out from Creative Cloud.. It seems to be impossible to get XD.

Im in Italy, using one of the last Macbook Pro

[katelyns80419503]

I am having the same issues in the US. Taking a UX class and need Adobe XD to move to the next class and it is no where to be found

[HARSHIKA_VERMA]

Hi @katelyns80419503,

Thank you for reaching out and reporting the issue. Please check the latest update on this issue here: https://community.adobe.com/t5/adobe-xd-discussions/cannot-find-a-download-link-or-the-app-in-cc-for....

However, I see you already have an XD Subscription, so I have shared your Adobe ID with the product team for further investigation.

I will keep you posted on the resolution as soon as I hear back from the team.

Thanks,

Harshika 

[ASoB57]

Hi HARSHIKA_VERMA! On Friday I asked you for a link to Adobe XD because I couldn't finish my work and submit the project on time! I begged the client to extend the project submission deadline until today, and they agreed. But as I can see, Adobe doesn't care about its users! Please send me a link to the latest version of Adobe XD, which is v56.1.12.1!

[ASoB57]

????????

[TessavanLooij]

Try to use the chat function in the CC app! Yesterday I chatted with an Adobe Agent and they put XD back in the list of downloaded Adobe programs. 

[HARSHIKA_VERMA]

Hi @katelyns80419503,

Thank you for being patient. Could you please try and confirm if you are able to see XD now?

Thanks,

Harshika

[pictorhugo]

I am also having trouble finding the product, I've bee troubleshooting. I do have creative cloud but can't find a solution. 

[HARSHIKA_VERMA]

Hi @pictorhugo,

Thank you for reaching out. We are unable to see any Creative Cloud Subscription on this Adobe ID: vhr6998@gmail.com. Are you logged in with any other ID? If yes, please share the Adobe ID with me so that we can check the account details.

We will try our best to help you.

Thanks,

Harshika

[pictorhugo]

Hi Harshika,

The problem has been solved and Adobe XD shows up in my creative cloud. Yhanks for the help!

[Antoine2934335463ta]

Same issue here,
Adobe XD is included in my plan, but I can't download it.

[HARSHIKA_VERMA]

Hi @Antoine2934335463ta,

Thank you for reaching out. We checked your account: turquois.antoine@accenture.com, and it looks like XD is not included in the plan. Hence you are unable to see XD. 

Please let me know if you're using any other Adobe ID so that I can check again.

Thanks,

Harshika

[Antoine2934335463ta]

Hi @HARSHIKA_VERMA, thank you for your feedback

Adobe XD is included in my plan, as the capture bellow prove it.


But for an unknow reason, Adobe XD became downloadable this morning first from the website and then from the appli when I loged out / loged in.
So I suppose the case in close for me !