Unable to open the local file in XD getting (Error:86).

[patriciac66460019]

Hello I have problems with my adobe xd files I get an error when trying to open them I get the error 86 and I don't know how I can fix them since the new files that I am making are also being damaged with the same error. Thank you.

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[italosan]

Have you tried to follow the solution posted in this thread? https://community.adobe.com/t5/adobe-xd/unable-to-open-the-local-file-in-xd-getting-error-86/m-p/107...

[UX_Joan]

Yes, I did, but It's not working. I have tried everything you had posted in the previous articles. Still, the file can't be opened.

Best,

Joanna

[Rishabh_Tiwari]

Hi there,

I am so sorry to hear about the trouble. Please collect system logs by following the steps shared here https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and share them with me through DM by adding the log file and the actual XD file to a shared location like Google Drive or DropBox. Once the file has been added, please share the link through DM by clicking on my name.

Note: While sending the DM, please add this discussion link in the subject.

Regards

Rishabh

[UX_Joan]

Hi,

I have sent everything you have requested.

Best,

Joanna

[UX_Joan]

Hello Rishabh,

Is there any update on this?

Best,

Joanna

[Rishabh_Tiwari]

I am so sorry for the delay in response. I tried accessing the files however I was not able to access that so could you please share a public link in the DM so that we can access the file.

[travisw97108018]

I am experiancing the same issue. I tried everything suggested and no luck. i tried on both mac and pc someone please help.

[Abhinav5C8F]

Hello sir,

I'm having an issue 86 in Adobe XD, as I have multiple files in XD but only in one file I'm getting this issue, I can't access my file from both xd and local desktop, please give me a relevant solution for this, as I have the updated version of the software and having window 10 . Can I get my data back.

Please let me know, my mail id - muskan@anoroctechnologies.com

[HARSHIKA_VERMA]

Hi there,

Sorry for the trouble. We would request you to please try the steps suggested in this post: https://community.adobe.com/t5/adobe-xd/unable-to-open-the-local-file-in-xd-getting-error-86/td-p/10... and let us know if that helps.

If it doesn't, please share the details asked here: https://community.adobe.com/t5/adobe-xd/unable-to-open-the-local-file-in-xd-getting-error-86/m-p/114... along with the XD file so that I can escalate your issue for further investigation.

We will try our best to help.

Thanks,

Harshika

[dom_xd]

I will never use this sh___ software again – thank you XD for your clear message.

[nishans86503184]

My same problem.

[SketchyPuff]

I downloaded the Google Material UI kit from th Adobe website, and it isn't opening in Adobe XD (version 48.0.12). The message that's displayed says it is not a valid file. 

I tried all the suggested resolutions for error 86 on this forum, but none of them have worked for me. Please help!

[Ares Hovhannesyan]

Did you try this one Solved: Unable to open the local file in XD getting (Error... - Adobe Support Community - 10565034

[SketchyPuff]

Yes, I tried that one, and it didn't work for me.

[Ares Hovhannesyan]

Can you share a dowload link to  Google Material UI kit  to testing.? Thx

[SketchyPuff]

I didn't understand this. Do you want to download that Google Material UI kit file to test it?

[Ares Hovhannesyan]

Right, did you download it from Free UI Kits & Templates: Apple iOS, Material Design & More | Adobe XD

[SketchyPuff]

Yes, I downloaded from there.

[Ares Hovhannesyan]

Both downloaded UI Kit works on my WIn. Also try to add them to your library from download site. That must work

[joyjouyuxer]

Hi, I'm getting an error-message 86 when opening a local XD file, too. All my other XD files open with no issues. The message is "（file name）.xd 파일을 여는 도중 오류 발생 (오류 코드: 86) 효한 XD 문서가 아닙니다."

What I've tried:

• rename the file
• restart Creative Cloud / machine / etc
• open the broken file on one other macOS machine (macOS version: Monterey. with different accounts)
• deinstall / reinstall XD

but nothing helps. still can't open it and the error message still shows up.

What I'm running:

• MacBook Pro 2019(13-inch, 2019, Four Thunderbolt 3 ports), 2.4 GHz Quad core Intel Core i5
• Adobe Creative Cloud Version 5.7.0.1307
• macOS Catalina version 10.15.7
• XD Version 50.0.12

Is there any chance the support can check and restore my file? 

It's really an important file and I have to use in my project demo this Friday...

😢😢😢

😢😢😢

Thank you very very very much.

[Fairuz5E29]

The problem is asked in 2019, and now 2022. I am using the latest XD version but am still unable to find any solution to this problem. I worked yesterday night with this file just FINE. But today morning it's showing the error and I am unable to show the prototype. It happened to me before too... The file becomes unreadable just within one night. 

I have tried all the solutions. Nothing is working.

[UX_Joan]

Hi, 

go to your Adobe settings and set your Adobe XD software release to a previous one. What you also have to do is to deactivate that Adobe update the software automatically. You must set your Adobe XD release to the previous version. Try it and let me know if that worked. This solution worked for me and I was able to open my files again. 

[Disgruntled XD user]

Tried it, made no difference for me. Files still unopenable.

[Disgruntled XD user]

Hard to believe after three years the same issues are happening.

[janvasek]

If you have old version of xd doc or old version of xd doc on cloud ... you can open xd file in the WinRar/WinZip extract folder "META-INF" and move it to the broken xd file and replace it. For me it works 🙂 (you can try get META-INF folver from another xd file and try replace it in to the broken xd file)