The issues are growing... not only delays and strange behaviors on components. Now Undo (ctrl. + Z) has stopped working. Don't know is the file or the app... I'm not developer. I only know I've lost more than one hour of work after make some undos after try to correct the issues I'm having with XD.Can't Undo, nor Redo As there isn't any visual button for "undos" I can't tell if it's a DX issue, or the shortcut doen't workSome components are locked, without any kind of lock (not lock icon over object, nor "unlock" i right contextual button)Those elements can't be deleted, ungrouped or moved.Selected items are no longer highlighted in the Layers tabStrange nesting and constrains that makes almost impossible to edit the components. Needing to delete them and start again from zero.

Hi, we're sorry you're having trouble with Adobe XD. In order to help you, we need some useful information, such as:version of adobe xd you are using;characteristics of your computer;if this problem also occurs with other files.

Edu Couchez

Inspiring

解決済み

Undo not working, components locked by no reason... etc!!!! lost 1 hour of work

Forum|Forum|5 years ago
September 1, 2020
返信数 4.
1920 ビュー

The issues are growing... not only delays and strange behaviors on components. Now Undo (ctrl. + Z) has stopped working. Don't know is the file or the app... I'm not developer. I only know I've lost more than one hour of work after make some undos after try to correct the issues I'm having with XD.

Can't Undo, nor Redo As there isn't any visual button for "undos" I can't tell if it's a DX issue, or the shortcut doen't work
Some components are locked, without any kind of lock (not lock icon over object, nor "unlock" i right contextual button)
Those elements can't be deleted, ungrouped or moved.
Selected items are no longer highlighted in the Layers tab
Strange nesting and constrains that makes almost impossible to edit the components. Needing to delete them and start again from zero.

このトピックへの返信は締め切られました。

解決に役立った回答 Harshika Verma

Hi there,

Sorry to hear you are having trouble with components in XD. Would you mind telling the OS and XD version of your machine? Have you tried signing out of XD and Creative Cloud, restart the machine, and then sign back in?

Let us know if that helps.

Thanks,

Harshika

Edu Couchez作成者

Inspiring

So, after some days without significant issues, I've experienced the following issues that I already reported a week or so ago (https://community.adobe.com/t5/adobe-xd/undo-not-working-components-locked-by-no-reason-etc-lost-1-hour-of-work/td-p/11402111?page=1)

Text objects behavior randomly... jumping text when I try to move, and flickering paragraphs animating from left aligned to centered aligned interminently. (even, the left/centered icons on toolbar disapears)
Line heights broken when I select the text with the Text Tool. When I deselect it, line height turns to normal again.
Although I select the selection tool, text is still in edition mode. Clicking outside the text doesn't work.
UNDO doesn't work.
Save don't work
I've to reboot it.

My machine configuration is the following one.

XD Version 31.22.3 - Cretive cloud sync 4.3.57.2
Dell running Windows 10 / Intel i7-4770 @ 3.40Ghz / 16gb RAM / SDD 250GB
The file is a new one than the one I created in my last post.

Below: Select tool active, text still in edit mode. If I try to move it, it moves randomly and jumps from left aligned to center aligned intermitently. Left/center icons dissapear.

Harshika Verma

Community Manager

Hi there,

We are sorry for the frustration and sorry to hear you're having trouble with XD. We have the latest version of XD available as 32.2. Could you please try updating to the current version and let us know if that helps?

We will try our best to help.

Thanks,

Harshika

Edu Couchez作成者

Inspiring

Hey!... I typed yhe wrong version (in fact, I copy pasted all the computer info from the previous post to save time) The version which gave me issues is the latest one. I update automatically XD. ALso, I've observed many anomalies with line heights...

Killsbury

Participant

I am currently having the locked components issue as well.

Harshika Verma

解決！

Community Manager

Hi there,

Sorry to hear you are having trouble with components in XD. Would you mind telling the OS and XD version of your machine? Have you tried signing out of XD and Creative Cloud, restart the machine, and then sign back in?

Let us know if that helps.

Thanks,

Harshika

Edu Couchez作成者

Inspiring

Ok... solved when closed file and reopen. So it happens progresivelly, suppose while XD is adding more steps and memory to handle them.

italosan

Community Expert

Hi, thank you for sharing all the necessary information with us and the rest of the community. I recommend that you update Adobe XD to the latest version (32.1.22). Also, uninstall the previous version via Creative Cloud Cleaner Tool, so that any corrupt files are also deleted.

italosan

Community Expert

Hi, we're sorry you're having trouble with Adobe XD. In order to help you, we need some useful information, such as:

version of adobe xd you are using;
characteristics of your computer;
if this problem also occurs with other files.

Edu Couchez作成者

Inspiring

XD Version 31.22.3 - Cretive cloud sync 4.3.57.2
Dell running Windows 10 / Intel i7-4770 @ 3.40Ghz / 16gb RAM / SDD 250GB
Haven't tested with other files. Only solved after close document and reopen it. It started to happen today, although I've seen strange behaviors in complex components since last update. I'll report more details when it will happen again.

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