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File is damaged 33::7 if project contains .c4d file (version 24.1)

Community Beginner ,
Dec 21, 2023 Dec 21, 2023

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BEWARE!

If your projects contain .c4d files DO NOT upgrade to 24.1! They will no longer open.

Luckily reverting to AE 24.0.3 alows to open the files so they are not really damaged as per After effects message. (File is damaged 33::7)

 

 

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correct answers 2 Pinned Replies

Adobe Employee , Jan 12, 2024 Jan 12, 2024

Maxon have delivered an updated Cinema 4D / Cineware plugin that should address this problem. We are currently testing it and hope to have it into a Beta build next week, along with the fix into a non-beta build in the coming weeks. 

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Adobe Employee , Jan 23, 2024 Jan 23, 2024

Sorry for the issue. There was a change made by Maxon to the Cineware plugin that broke compatibility between 24.0 and 24.1. We are working with them on a fix currently and plan to have the issue resolved in 24.2. 

 

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Community Beginner ,
May 14, 2024 May 14, 2024

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Has there been any update on this? as of 24.3 it still will not open files with .c4d files in it. 

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Adobe Employee ,
May 30, 2024 May 30, 2024

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@mheidedit11, which After Effects version was used to create the project you're having trouble with? Could you send us the project file so that we can replicate it on our end? Feel free to DM.

 

Thanks,

Nishu

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Community Beginner ,
Jun 04, 2024 Jun 04, 2024

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I'm not sure which version was used. But any project containing a .c4d file
returns an error. Here's one.
BEYOND THE WHEEL 2024.aep
<>

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Adobe Employee ,
Jun 11, 2024 Jun 11, 2024

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Can you share your project file again? This time, upload it to a cloud and share a download link. Feel free to DM me.

 

Thanks,

Nishu

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Community Beginner ,
Jun 13, 2024 Jun 13, 2024

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Community Expert ,
Jun 15, 2024 Jun 15, 2024

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The project opened for me, but as there were no included C4D files, it's just listed them as missing.  

 

I've saved the project anyway, in case this opens for you and you can then relink the missing files: https://www.dropbox.com/scl/fi/uu3rgq429egt7ocuh8nxt/BEYOND-THE-WHEEL-2022-converted.aep?rlkey=5udq8... 

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