New Adobe Express Webpage Embed Code Does Not Work

[gingera14003373]

I've used the older version of Adobe Express and embedded many webpages into our company intranet. When I try to embed the new version, I get an image with a 404 error.

When I looked at the new code compared to the old, I noticed it's exactly the same, except for an added "new.". To figure out the problem, I tried to open this javascript file: "https://new.express.adobe.com/page-embed.js" and got a 404 error. When I remove the "new." it's the old embed version of javascript. The same thing is happening with the img src link, which is why nothing is working.

Is there a quick fix to updating this embed code working?

[Katrin322154636unb]

I have quiet the same problem. Did you find a solution in the meantime? I would be glad to solve the problem!

[Rachel324200900lap]

still need a solution!

[Katrin322154636unb]

Me too. I spoke with the Adobe-Team last week. They told me that it was a bug and we have to be passioned...

[Neelamk]

Hi @gingera14003373 @Katrin322154636unb @Rachel324200900lap ,

I've shared the issue with our developers. We are aware of this issue, and our teams are working to resolve it as soon as possible.

Thank you,

Neelam

[Katrin322154636unb]

I sincerely hope that you will find a solution soon. Unfortunately, this state of affairs is very detrimental to my business. Could you give a sign here as soon as you have found a solution, @Neelamk or colleagues?

[Queer Indones28548472xkm6]

Also a big issue for me. Please resolve this soon. 

[Lauren3244956993uy]

Any update on this? I am having issues with the embed code not working as well. 

[Nancy OShea]

Can you embed ordinary iFrame code like this one? 

Replace example.com with your Adobe Express webpage URL.

<iframe src="https://example.com" width="100%" height="600"></iframe>

[Lauren3244956993uy]

@Nancy OShea Yes, but it looks terrible when I use that code instead of the one that used to be generated. With the ordinary iFrame code it embeds and displays the entire Adobe Express site whereas previously when I used the embed code it displayed only the title screen of the guide and let the user click to open the express webpage in a new tab. 

[Lauren3244956993uy]

@Nancy OShea Yes, but it looks terrible when I use that code instead of the one that used to be generated. With the ordinary iFrame code it embeds and displays the entire Adobe Express site whereas previously when I used the embed code it displayed only the title screen of the guide and let the user click to open the express webpage in a new tab. Here are pictures to help illustrate what I am talking about. 

[Katrin322154636unb]

Thank you for the Information. BUT:  Why does it last so long???? Sorry, Bit I don't understand

[Nancy OShea]

OK.  Another workaround, grab a screenshot of your Adobe Express page with your keyboard's Print Screen key.

Paste clipboard contents into your favorite image editor and save as screenshot.jpg.

Hyperlink the image.

<a href="https://example.com"><img src="screenshot.jpg"></a>

[Lauren3244956993uy]

@Nancy OShea I know I can do that and I have, but I shouldn't have to because it doesn't look as nice. Our system pays for this software and its terrible. I shouldn't have to work around because Adobe can't get it together and fix it. 

[Nancy OShea]

I understand.  As an unpaid forum volunteer and working professional in web, print & graphics, I make no excuses for Adobe Express app.  I can only give you solutions-based workflows to try while Adobe attempts to fix problems on their end. 

[Ten Ten26679828sthe]

I have a similar issue to this - but because I am trying to embed the content that my colleague has posted, it shows like it requires signing in from anyone who wants to see the content. Could this issue be solved as soon as possible? It is causing a lot of problems. 

[Kristen32742352cmim]

Is there a time line for resolution?

[tamikeehn]

Yes, I'd like a solution for this as well. This has been an issue since the start of the new Adobe Express. MONTHS (possibly even a year now?) have passed. Please fix this, Adobe. Thank you. 

[Kleinstadt Desk]

so, what can we do to embed an iframe in our new.express.adobe page? 

[Arran25282351sx4o]

Is there a solution to this as I am having the same problem! Why has this not be fixed yet?!?!

[Michelle26726772l2hr]

It is fixed!

[maggie1234567890]

Another commenter said this was fixed, but I'm still getting the 404 error when I try to embed. Any tips on what I need to do to address?

[Katherine31888851bk2g]

I am also having trouble today for the first time in months - 404 error code when I embed a webpage in Adobe Express. Is anyone else?

[Tarun Saini]

Hi 

@Katherine31888851bk2g

Our product team is working on this issue. Once we hear anything from you we will keep you posted. Meanwhile, could you please share the the URL of your webpage to investigate further?

Regards,

Tarun