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Photosho Beta on Windows - Launch Error: dxcore.dll

Explorer ,
Nov 05, 2024 Nov 05, 2024

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Today after the update I encountered that my Photoshop won't open due to this error: “(Photoshop beta.exe) Failed to continue code execution because the system did not detect dxcore.dll. To fix this error, try reinstalling the application.”
---

I have reinstalled several times already, but it didn't help me in any way. I also searched for solutions, but found nothing useful 😞
Since I urgently need the program for work, I wanted to install at least the previous version, but from what I understand, it is not possible to do so
---

Does anyone know how to fix it or how to install the previous version?

 
Bug Unresolved
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Desktop-Windows

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7 Comments
Adobe Employee ,
Nov 05, 2024 Nov 05, 2024

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Hi @ValeriiN do you have the same issue launching Ps release version?

 

It is possible to roll back to a previous Ps beta version:

Screenshot 2024-11-05 at 9.59.28 AM.pngScreenshot 2024-11-05 at 9.59.39 AM.png

Thanks,

Cory - Photoshop Product Manager

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Explorer ,
Nov 05, 2024 Nov 05, 2024

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I wanted to do a rollback to a previous version
But I only see the current version 26.1

ValeriiN_0-1730824842995.png

 

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Adobe Employee ,
Nov 05, 2024 Nov 05, 2024

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Hi @ValeriiN let's log out and then back in to CCD, then restart your computer and let us know if you see the option.

 

Thanks,

Cory - Photoshop Product Manager

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Explorer ,
Nov 05, 2024 Nov 05, 2024

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I took this action
But it didn't help, I still only see the latest version of Photoshop Beta.

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Adobe Employee ,
Nov 06, 2024 Nov 06, 2024

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Thank you for the update @ValeriiN , again, can you launch Ps release version, what happens when you try that?

 

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

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Adobe Employee ,
Nov 06, 2024 Nov 06, 2024

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Another option is to use the CCD cleaner and make sure there isn't an issue there:

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Thanks,

Cory - Photoshop Product Manager

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7 hours ago 7 hours ago

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Hi team when I open beta software it shows.
Please fix this as soon as possible.

Thank you.

pravin_8151_0-1731061899462.png

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