Known Participant

P: Photoshop 27 neural filter skin smoothing We've temporarily disable this feature because of error

Forum|Forum|4 months ago
October 25, 2025
返信数 54.
4635 ビュー

Tried to use this feature today (worked fin in previous version of PS) and today, after upgrading to ver 27, I get the "We've temporarily disable this feature because of an error" message. Of course I don't know what that error is, but pretty sure it's an error.

Running Windows 11 25H2 build 26200.7019

AMD Ryzen 7 7000
AMD 6600X 8G (latest drivers)

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Fausto_Fiore0097

Participant

As of today, November 16th, both the version released with an automatic, unrequested update to v.27, which already had the same problem in its beta version, and the latest version before v.27, the filters don't work. I wonder, as a user of a paid service, how can it be possible to cause damage and inconvenience, even at work, to people who, once again, emphasize that they pay for a COMPLETE and FUNCTIONAL service, after two weeks? I understand there may be bugs, errors, and oversights, but we're talking about a problem that has been going on for over two weeks, as this and other forums attest. Looking forward to your feedback and updates, so we can work and do what we love: be creative!

PS: I use an iMac m1 and a MacBook Air m2, both of which are currently not working. I'll be sure to edit this comment/complaint if a fix is found.

Thank you and keep up the good work everyone.

Nihal356806295xcc

Participant

when it will get fixed its been more than 2 weeks

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Anuradha276128158hou

Participant

Hello Sir my name is Anuradha Kumar. In my Photoshop 2026 some filters are not working like skin softening and smart portrait act in neural filter.

Ged_Traynor

Community Expert

@Anuradha276128158hou it's a known issue in version 2026

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-27-neural-filter-skin-smoothing-we-ve-temporarily-disable-this-feature-because-of-error/idi-p/15570199

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StefanKlein

Known Participant

If you´re finally fixing Skin Smoothing, you should also adress the problem that "skin" is not only in the face, but also the rest of the body. Skin doesn´t end at the blue box in my screenshot! For this kind of image, which is not something uncommon, you just cannot use the filter.

And btw. if both sliders are set to have the least possible effect, the filter should not smooth anything at all. It´s really bad that it always smoothes, not matter, how low you set the sliders. And that also not in line with how actually every other PS filter works.

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precise_knowledge1507

Participant

It works on version 26.11. 😉

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Ascafon

Participant

It is very dissapointing that skin smoothing still dont work already two weeks Im waiting...

It is a very useful tool and its a shame we cannot use it...

Please Adobe try to make something !

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Radim5EBC

Participating Frequently

What is blocking point here? Any update?

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jaredl6231991

Known Participant

I tried using the Smart Portrait Neural Filter to change the angle of a face (see image 3) in order to recreate the look of the Chicago Blackhawks' 2000-01 player portraits (see image 4), but the first time around, I get this error (see image 1):

"We've temporarily disabled this filter because of an error"

This message is not helpful because it doesn't tell me what went wrong. The second time, the face moves, but on top of that, some hair is automatically created around the head. (see image 2)

The intended result is simply for the angle of the head to move. This issue exists on Photoshop 27.0.0 for Windows 11 25H2. All you need to do is change the angle of the head in Smart Portrait for both of these bugs to occur.