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tabu
tabu
Known Participant
February 8, 2021
質問

Problems with reporting between Captivate SCORM 1.2 package and Moodle on iOS 14 / Safari

  • February 8, 2021
  • 返信数 1.
  • 897 ビュー

Hi there,

 

we created an e-learning course in Captivate which works quite fine on several devices. But now there is a problem on mobile apple devices with iOS 14 and Safari. As LMS we use Moodle, updated to most recent version.

 

The issue is, that Moodle does not track the course at all. If the learner stops the course e.g. at slide eleven, then close the course and start it again from Moodle, the course alway starts from slide one. On other than apple devices and on the test platform SCORM Cloud (even with apple device), the tracking works correctly.

 

Is there anyone with the same problem and maybe a solution?

 

Is there anyone who can give me informations, which settings I should use in Captivate Preferences to reach a maximum of compatibility with Moodle?

 

Thanks in advance for your support! Tanja.

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RodWard
Community Expert
RodWardCommunity Expert
Community Expert
February 8, 2021

Moodle is not exactly a typical SCORM 1.2 LMS. There are special settings in the Captivate Quiz > Reporting section that are supposed to be used for Moodle.  I would suggest you republish using those settings and see if the issue is resolved.

tabu
tabu作成者
Known Participant
February 8, 2021

I will try a completely new and simple quiz with default settings in Quiz > Reporting and select LMS: Moodle. And then I make no changes to any setting. Or do you recommend in addition to this to use any special setting?

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
February 8, 2021

Just a plain vanilla simple project, set for Moodle and SCORM 1.2, with just a single quiz question reporting to the quiz.  That's all you should need to test this out.  I have found that sometimes the only way to debug an issue is to remove all of the complexity so that you can easily see whether or not the Captivate module, or the LMS is the problem.  If you have a complex project, sometimes things creep in that blur the issue too much and you end up just chasing your tail.  So, keep it simple and see whether the issue is really with the LMS or the module.

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