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Participants continuously losing connection

Community Beginner ,
Feb 23, 2021 Feb 23, 2021

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Our meeting room has worked well in the past. BUT, the last 2 weeks, we've had participants being booted out or losing their connections. Today, we documented one participant losing his connection 6 times in the first 15 minutes. He has downloaded the update--matter of fact, we had everyone update their app. The connection testing went well. We had everyone turn off their webcams--and everything else they may have opened--to reduce bandwidth and we continue to have issues. We even had some presenters that contiuously lost the video button and had to reboot. This was a horrible day. Anything else?

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Desktop application , Events , Meetings

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Participant ,
Feb 23, 2021 Feb 23, 2021

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I agree.  It seems to have gotten worse since yesterday when 11.2 was released.  It's particularly bad with participants joining via the web browser.

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New Here ,
Feb 23, 2021 Feb 23, 2021

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We have been dealing with the same issue, and it is gotten progressively worse with the new "update". It's bad enough the new app dumbs downand complicates our entire workflow but e connectivity issues are a killer. 

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