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In troubleshooting a Cloud Activity warning:
"Libraries not currently syncing
Open the libraries panel to sync assets to Adobe
cloud storage."
Where is this mysterious Libraries panel? (note that after I followed this path down a rabbit trail that I still don't know where the panel is still see the syncing error message).
I felt confident when my search on Adobe.com led to a webpages that suggested that I should download and run AdobeCreativeCloudCleanerTool.dmg.
What a foolish act. Running that app deleted the Creative Clous app.
More clicking, another Adobe.com webpage had me download the CCLibrary installer. Whew.
Too soon to relax. All Adobe apps disappeared from the Applications folder and Dock (except for Ps, but it's nonfunctional).
I had to install LrC, Ps, and Bridge ......
LrC v13.5.1 installed successfully, with catalog intact!
Ps v25.12.0 installed successfully
Bridge v14.1.2.300 installed successfully
I am afraid that this is the new behaviour, that the Libraries only sync when they are activated in an app.
restart your computer and retry, if needed.
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The Libraries panel can be found in Illustrator and other apps in Window > Libraries
I have seen that message recently and showing the Library starts the synching.
I guess you are not a CC Library user. See: https://helpx.adobe.com/creative-cloud/help/libraries.html
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Thanks for the info, Ton. I thought this was an easy fix -- Ps>Windows>Libraries was not checked. I checked it, then watched the left-right arrows in the toolbar go away, and libraries started to synch, for about 5 minutes, then quit. Now I'm back to the "libraries not synching" warning (or is it informational., since I rarely use Libraries).
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try the reset
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Do you have something in your library?
I think it is new behaviour. When you don't use the Library and don't have it visible in an app, it does not sync, which makes sense, why sync something that is not used. But maybe an Adobe Employee can explain this new behaviour.
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if the above doesn't help, reset the cc desktop app by making sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R
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I am afraid that this is the new behaviour, that the Libraries only sync when they are activated in an app.
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ok
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Annoying but this is true!
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Helpful, reset CC as advertized. But the jury is still out, as "Libraries syncing" has been displaying since resetting.
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restart your computer and retry, if needed.
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Been there, done that, have the T-shirt to prove it. I'm willing to call this a lost cause, no need to waste any more of anyone's valuable time. Thanks, All.
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you're welcome
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I marked Ton Frederiks and kglad answers as correct, since 1. touching Libraries in Ps; 2 re-setting CC;
3. restarting my MacAir all contributed to stopping the sync warning. I think that I had NOT been interpretting the warning correctly; it's a statement of fact (Libraries ar not currently syncing), but the info in Cloud Activity now reads ":weißes_fettes_Häkchen: | Libraries are syncing | Up to date" following these steps and going into the Libraries panel in Ps.
Ton's statement "new behaviour, that the Libraries only sync when they are activated in an app" is spot-on.
Thank you for your patience and help.
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you're welcome, and glad that's resolved.
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Good to hear that helped.
Later I found Release notes for the Adobe Creative Cloud desktop app that mentioned:
Which looks like what you (and I) are experiencing.
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I'm having the same issue suddenly. And no it isn't working on demand. AI has the issue of not syncing too.
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try the restart, reset and opening the app with the library.
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Ohhh dear Ton, I've been worrying about this mysterious and uncontrollable alert since long now, and this is the answer ? Thanks ! 🙂
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Yes @Peter Villevoye , I believe that is the reason.
It works, but it is a little annoying to see an empty library, briefly see a message that something goes wrong, immediately followed by the library filled with content.
It was in the release notes (hard to find, you need to use a search engine) for Version 6.1.0.587 released on 12/15/202
https://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html
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This fixed it for me
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good to hear.
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I get this warning when I start up my computer each morning, you simply need to open the PS app while online and the cloud will update and the warning will disappear. Usually I don't even notice it and it resolves on its own.
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