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My company bought me an adobe creative cloud subscription and adobe XD is included in it but now I can't found it in my apps. I'm logged in the right account. Can someone help with this issue?
Adobe XD is no longer available for new subscribers.
Official reply from Adobe support "Adobe XD is no longer available for purchase as a single application but will continue to be supported for existing users. "
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conact your admin.
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from cc desktop bugs">
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Adobe XD is no longer available for new subscribers.
Official reply from Adobe support "Adobe XD is no longer available for purchase as a single application but will continue to be supported for existing users. "
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Hi @Ana Maria370060770g9v please DM me your email address, and I will fix this issue for you. Thanks!
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+1 on this as it's not what we've been officially told to respond to new subscribers and not what the helpx pages state...
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Hi @Kevin Stohlmeyer @kglad you can route them to the IT Admins so they can create a support ticket from the admin console. Thanks!
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Is that strictly for Enterprise or Individual subscribers as well? This didn't sound like an enterprise subscription.
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@Kevin Stohlmeyer only for the Enterprise customers.