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H
hor mengy6464193
Inspiring
June 2, 2018
質問

Could not generate PDF file from FM and I did not see Acrobat Pro DC in my computer

  • June 2, 2018
  • 返信数 3.
  • 1436 ビュー

Hi,

I was able to generate PDF files a few months ago from FM 2017. However, after Adobe CC updates (it claimed that my enterprise license was not valid and forcing me to uninstall and reinstall). I could see Adobe DC Pro in my computer

When I save as PDF, FM goes to busy for awhile but nothing happens after that. Is there a log that I could for error messages?

    このトピックへの返信は締め切られました。

    返信数 3

    H
    hor mengy6464193作成者
    Inspiring
    June 5, 2018

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    June 5, 2018

    Do you see the 1803 in there?

    ~Barb

    ~Barb at Rocky Mountain Training
    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    June 8, 2018

    Dear Barb,

      I saw it. I follow solution from other thread, changing the color printing to CYMB. It could generate PDF. However, I am not sure if the upcoming patches would fix the rich-media issue - i.e., could not embed video in PDF. Thanks.


    Hmmm. That's a new one for me. Are you using:

    1. Set File > Print Setup to Adobe PDF.
    2. Select File > Save as PDF.

    ~Barb

    ~Barb at Rocky Mountain Training
    H
    hor mengy6464193作成者
    Inspiring
    June 5, 2018

    Dear Barb,

    I am using Windows 10.0.17134 Build 17134.

    I am able to save book or FM to PDF but setting CMYK instead of RGB. The latter did nothing.

    However, embedded video does not work now.

    Best regards

    Hor Meng

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    June 5, 2018

         I am using Windows 10.0.17134 Build 17134.

    Check the "Version" that Win10 says you're using to confirm, not the OS Build info.

    H
    hor mengy6464193作成者
    Inspiring
    June 2, 2018

    Hi:

    I tried to print the FM to PDF file via Adobe PDF printer:

    but it gives me this error.

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    June 2, 2018

    What version of Windows, exactly?

    The 1803 Win 10 update created issues with the PDF export from FrameMaker (roll back to 1709 if you still can). A patch is to be issued soon (hopefully the next "Patch Tuesday"). For more details see: https://forums.adobe.com/thread/2476727.

    ~Barb

    ~Barb at Rocky Mountain Training
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