Fresco app keeps crashing on iPad

Forum|Forum|5 years ago
July 10, 2020
返信数 17.
2663 ビュー

I was using Fresco before it got crashed. Now it's still repeatedly crashing just once I open the app. I have tried reinstalling the app and restarting my iPad. Nothing works. Anyone can help? I ma super worry about my unfinished work.

Performance

解決に役立った回答 hiisoo_o

Same issue here. I got this iPad pro 11' just two days ago, brand new. So there should be no problem with the storage. I also tried reinstalling several times, rebooted the ipad, but nothing works. It just crashes when I click the app. I also have some works that I've been working on, so hope it can be fixed soon.

--- seems to be fixed!! Thx

N

Nick Gioia

Community Expert

Make sure you have enough space on your iPad to use it.

Chrisillustration

Inspiring

Ok right now i tried to uninstall and reinstall and now everything works.

Adobe Draw and Sketch were also crashed in my case.

H

hiisoo_o解決！

Participant

Same issue here. I got this iPad pro 11' just two days ago, brand new. So there should be no problem with the storage. I also tried reinstalling several times, rebooted the ipad, but nothing works. It just crashes when I click the app. I also have some works that I've been working on, so hope it can be fixed soon.

--- seems to be fixed!! Thx

Sheena Kaul

Community Manager

The issue seems to be fixed.

Let us know if you're still facing the issue.

S

Spark-Fiona

Participating Frequently

I have the same problem. I've been working on Fresco all morning - no problem. Went for lunch, relaunched, and it crashes. Now it crashes on launch every time. IPad iOS 13.5.1, loads of free memory, restarted, offloaded & reinstalled, bought extra storage... My Adobe Capture and Comp are fine - so far. Aargh - work to do!

C

Cbartholomew

Participant

What worked for me:

Delete app and reinstall
Open photoshop and make sure it's loading. Keep open through this process.
Turn off WiFi and open Fresco - let it go to the login screen.
Go back and turn on WiFi - come back to app. It might crash but repeat process and it should work. I got it to work after 2nd try.