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Participant
February 3, 2023
質問

Изменение пароля

  • February 3, 2023
  • 返信数 3.
  • 313 ビュー

Не могу изменить в адоб ,говорит что произошла ошибка, ''Пожалуйста, подождите, пока мы работаем, чтобы исправить эту проблему, а затем повторите попытку. Если проблема не устранена, обратитесь в службу поддержки клиентов''.

このトピックへの返信は締め切られました。

返信数 3

Anshul_Saini
Community Manager
Community Manager
February 3, 2023

Hi @Tair27277212an8w,

 

We are sorry to hear about the trouble you are facing with Illustrator. I checked your account is set up using a Google social account.

 

Would you mind trying the steps suggested in this helpx article (https://helpx.adobe.com/x-productkb/global/resolve-social-sign-in-errors.html)?

 

If it doesn't help, would you mind sharing a screenshot of the error and details asked by Monika?

 

We'll be looking forward to your response.

 

Thanks,

Anshul Saini

Monika Gause
Community Expert
Community Expert
February 3, 2023

Exactly what were you trying to do?

Can you do anything at all in Illustrator?

Met1
Legend
February 3, 2023

Follow that advice...

Participant
February 3, 2023

уже больше месяца это проблема, сколько мне еще ждать?!?!?!?!?!?!