can't save illustration

New Here ,
Mar 25, 2022 Mar 25, 2022

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all the prior posts on this are old and not helping.

 

just got a new macbook air. plugged in the external hard drive I ALWAYS use, tried to save a new illustration and get the following error:

 

Can't save the illustration. You do not have enough access privileges. ID: -5000

 

The external HD is set to read and write for all three permissions. Not sure what else to do here.

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Import and export , Sync and storage

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Advisor ,
Mar 25, 2022 Mar 25, 2022

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Try creating a new user profile on the mac, seems to solve a slew of problems...

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Adobe Community Professional ,
Mar 25, 2022 Mar 25, 2022

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Can you save to the internal harddisk?

 

One of my external harddisks also can only be written on one of my machines. I have yet to find out why, but it's a permission issue as well.

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