can't save or export AI artwork

Forum|Forum|3 years ago
September 15, 2022
2 replies
2620 views

I have 2 new artwork that I can't save or export or anything. I'm trying to close AI, but then it asks me if I want to save first so as not to loose it, but when I click save, nothing happens. One artwork is a copy of the other (copy/paste). Please help!

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Monika Gause

Community Expert

Please tell us your version and system.

Can you try and turn off "Save in background" in the preferences?

What exactly happens when you save? Do you just hit Cmd+S (Ctrl+S)?

And what happens then?

L

Lin25914642cpojAuthor

Known Participant

my adobe illustrator is 26.5, I use a Macbook air. I cant find the "save in background"in preferences or in help

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the AI forum so that proper help can be offered.

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