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Scott218544677fae
Scott218544677fae
Participating Frequently
February 5, 2025
質問

My artboards have turned white and all of the content has disappeared.

  • February 5, 2025
  • 返信数 2.
  • 1473 ビュー

I was working on a project and when I loaded it up today all of the content was still there but I couldn't see it. I've looked for an answer online but couldnt find a solution. I then attempted to restart the project in a new file but then the issue has happened again where all the content has dissapeared and turned white. The content still shows on the preview of the project so I'm hoping theres a solution to getting my work back.

 

I have attached images that show my artboards and the preview.

 

I hope somebody can help, thanks.

 

 

返信数 2

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
February 5, 2025

You have a lot of linked files, are they still linked or are the links broken?

Where did you save your files, using cloud services can corrupt your files.

Scott218544677fae
Scott218544677fae作成者
Participating Frequently
February 5, 2025

The images haven't moved, they're still in a folder on my PC. I'm new to illustrator and I'm used to photoshop, should i not just drag and drop the images in? (still learning lol). But even then surely the images would be the only things that are missing and not the text and other shapes too?

Scott218544677fae
Scott218544677fae作成者
Participating Frequently
February 7, 2025

Yes, it can wipe your settings, in the link given above is described how to make a backup of the prefs.

It still looks like they are just hidden, did you try to remove clipping masks?

Select > Object > Clipping Masks and Object > Clipping Mask > Release?


Yea I did and no luck still sadly.

michelew83603738
Community Expert
michelew83603738Community Expert
Community Expert
February 5, 2025

Can you rename the file and see if that helps. Also, what happens if you open it as a pdf? Does the content show there?

Scott218544677fae
Scott218544677fae作成者
Participating Frequently
February 5, 2025

I tried renaming the file and nothing changed, I also opened it as a pdf and some of the content is shown but not all of it. The background was correct and some of the text appeared but none of the images were there

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