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Participating Frequently
April 5, 2023
質問

Not enough Memory to open the illustration, but you take enough of my money to make this work...

  • April 5, 2023
  • 返信数 3.
  • 952 ビュー

How much do we have to pay every monty to have a product that actually works consistantly, with something for support other than "go ask your friends". Such crap. 

 

このトピックへの返信は締め切られました。

返信数 3

Mike_Gondek10189183
Community Expert
Community Expert
April 5, 2023

Sorry for your frustration, but we are mostly expert users here to help you. Please provide more detail, if you wish us to help you.

 

I would recommend a 16gb ram minimum. You should also try restarting your machine to flush out any ram corruption and to give back ram to your OS that another apps might be using.

Anubhav M
Community Manager
Community Manager
April 5, 2023

Hello @Cowgirl Creativity,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html). If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Monika Gause
Community Expert
Community Expert
April 5, 2023

This is a public forum, 95% of people aren't even staff.

 

Please tell us which system and version of Illustrator you are using and the hardware specifications.

How large is the file and what's in it? Did you create the file in Illustrator or is this some other file format?

Participating Frequently
April 5, 2023

And you dont think it's absolutely unacceptable that we pay ~$50+ a month and we can't even get STAFF to answer WHY THEIR SOFTWARE IS BROKE.

Monika Gause
Community Expert
Community Expert
April 5, 2023

You can contact staff:

https://helpx.adobe.com/contact.html  You need to be logged into your account. The chat is in the bottom right. Disable your popup blockers in your browser.