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olioconnor
olioconnor
Participant
October 24, 2018
解決済み

Illustrator CC 2019 True-size view issues with pixel based artwork

  • October 24, 2018
  • 返信数 7.
  • 9553 ビュー

Is anyone else having issues with artboard scaling in Illustrator CC 2019 when working with pixels? We use Illustrator for all web layout, but since this update, it doesn’t seem to want to display artwork correctly at 100%. I can appreciate the issues we’ve all had for many years with print related material not being displayed correctly. This has been sorted (which is great), and certainly for me on my primary monitor, artwork set with mm units (I'm based in the UK) is displayed pretty much to size, give or take a mm or two.

Displaying pixel based artwork at 100% is now massive! Surely it cannot be difficult to display pixels at 1:1?!

Has anyone else discovered this issue or know of a workaround? Switching to Pixel Preview displays it to scale, but for me, this is unusable in terms of performance. When not in Pixel Preview, displaying artwork at 66.67% is actually to scale...

      このトピックへの返信は締め切られました。
      解決に役立った回答 Doug A Roberts

      The problem still persists on the latest build (23.0.1).


      Even with this box unticked in preferences?

      返信数 7

      AshutoshChaturvedi
      Community Manager
      AshutoshChaturvediCommunity Manager
      Community Manager
      October 26, 2018

      We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.1

      While the build is prerelease this build is still of production quality. Please feel free to use / recommend it for your day to day activity.

      Warm Regards,

      Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

        olioconnor
        olioconnor作成者
        Participant
        October 25, 2018

        Hello all,

        Just to let you know Adobe have implemented a fix in the latest beta - have a read of this support thread:

        100% view is not 100% for pixels in cc2019 – Adobe Illustrator Feedback

        At least they are taking it fairly seriously.

          Edu Couchez
          Edu Couchez
          Inspiring
          October 25, 2018

          Hey olioconnor, how did you the calculations to get these 66.67%? I suppose it should be calculated based on our monitor pixel density or resolution. I've get a 70% on my 27 retina iMac, with a trial error switching on and off with presentation mode on Illustrator.

          Thank you!

          Banzáine
          Banzáine
          Participant
          October 25, 2018

          Hey, Flandres, for me I took a screenshot of my display and used as a reference, setting the zoom level manually until I found a perfect fit. For it was 72%. I image that on different screens it may vary. Creating an artboard of the same size of the screen may be useful as a reference, by using CTRL+0, then fine tune manually.

          Hope this works for you.

            Edu Couchez
            Edu Couchez
            Inspiring
            October 26, 2018

            thanks Leo! its a good "analogic" way to get the numbers :-) I remember doing the same trick many years ago in an electronic music project. I calculated the beats per minute of a MP3 song using a screenshot of the song's waveform, and then stretching it in Photoshop to match another with known BPM in a lower layer... the result percentage of the stretch were enough to calculate the MP3 speed :-)

            Nowadays, even the cheaper music DAW calculate it right from any audio source.

            Edu Couchez
            Edu Couchez
            Inspiring
            October 25, 2018

            Hey! I thought I was alone in the universe... After last update, Illustrator has been driving me nuts with my web mock-up projects. I thought I was working on bad size, as visualy everything was bigger, but objects and font sizes were typed correct in pixels... also actual size was 100% (something that illustrator has been exact always). By the way, for all who work on Windows, try to make a test screen capture, and paste it on Illustrator or photoshop... it will be pasted almost the triple of the real size. It's obvious that the copy of the screen is made in real monitor pixels (on my iMac 27 retina running Windows, a 1920px wide web page capture, is pasted as a 4080px image width size)

            It seems that the fix print visualization (now exact), has been done at expenses of pixel scale preview. I suppose that the easy way to solve it, should be a new option button to set the resolution of the end product when create a new document. I mean... if 100% pixel, let it as 1:1... if for print, 300ppi, 175ppi, etc, let Illustrator make the calculations for us (I rather prefer to click the cmd+1, than create custom views and always acces them by clicking the view menu)

            By the way... I don't know if it happens on Mac OS, but I read somewhere, that the current october update of windows 10 is managing the retina displays -and in general hi density screens- with new tools (also read that new Windows would ship with a new Snipping-tool update, suppose to correct such issues). Maybe is this new Windows management of screen resolutions that fools adobe system of size conversion.

            Banzáine
            Banzáine
            Participant
            October 25, 2018

            As a temporary tweak, I'm using 72% zoom. Doesn't fix the problem but I can see my work on 1:1 pixel base.

            Really annoying this new "feature". Hope they fix it.

            --------

            Working on a Lenovo Laptop / 15,4" / 1366x768px / Intel Core i-5 / AMD Radeon HD8500M / Windows 10

            sishamIAGD
            Community Expert
            sishamIAGDCommunity Expert
            Community Expert
            October 25, 2018

            If you read Doug's reply you can see that there is a fix on the horizon..?

            The screen percentage will be different for a lot of people depending on the size of there viewing area.

            sishamIAGD
            Community Expert
            sishamIAGDCommunity Expert
            Community Expert
            October 25, 2018

            If you switch your view to pixel preview (Alt+Ctrl+Y) it will give you the correct pixel size view.

              olioconnor
              olioconnor作成者
              Participant
              October 25, 2018

              From my question: "Switching to Pixel Preview displays it to scale, but for me, this is unusable in terms of performance.". I have a new 15" MacBook Pro outputting to a %k monitor - the size of the files we generally work with makes this not an option. .

              Also, I don't want to work in a pixelated view. A huge percentage of the devices we design for are retina. I'd just love to be able to display artwork at 1:1, which Illustrator has done for as long as I can remember when using pixels as a unit.

                sishamIAGD
                Community Expert
                sishamIAGDCommunity Expert
                Community Expert
                October 25, 2018

                Right, got you, sorry about that.

                Maybe you should submit a bug report: Illustrator Bugs: New (1369 ideas) – Adobe Illustrator Feedback

                  5.12 Design Lab
                  5.12 Design Lab
                  Participant
                  October 25, 2018

                  Same issue here (working on a 27" iMac). The only solution I found (after spending 2 hours trying to figure out what the heck was going on) was to re-install and use Illustrator CC 2018.

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