Can't replace missing fonts in InDesign CC 2019

Hi Mad1na,

thank you for letting us know your findings.

Can you make a sample document available where you see that issue with Bullet and Numbering ?

Put it on Dropbox or a similar service and share the download link.

Thanks,

Uwe Laubender

( ACP )

My reply is waaaay too late, and just a thought anyway.

I feel there may be a bug in InDesign. This has happened to me many times. 'Find/Replace Font' does not work when a paragraph style has a character style assigned under 'Bullets and numbering' options. You have to make a note of the character style you are using, then go to the character style and manually change it to the correct font. 

Who knows, maybe this is only happening with certain fonts as, coincidentally (?), I am also using Gotham (Open Type tough).

Alsol I get this same issue with files that have been translated from English to Simplified Chinese by a translation agency that uses machine translation. I always need to go change things manually from their CN font to the CN font I am are using.

I had the same problem.

I went through any links that were "PDFs", opened them in Photoshop and saved them out as TIFFS.

Some of the PDFs still had "fonts" in them, meaning they weren't outlined before creating the PDF.

Once I did that, it no longer shows up on the font list.

Hope this helps.

Hi erinp64869390 ,

are you working on Windows and the designer was working on Mac OS X?

You can check that if you have the document open and go to "About InDesign" while holding the Ctrl key and looking into the history details of the document.

If that's the case it could be that the font names on the inital OS will not match the ones on your OS.

That said, if you make sure that you activated the "right" Gotham styles you should be able to substitute the fonts.

Hm. Are you working with a Document fonts folder?

Regards,
Uwe

Is this happening on just this document or with all documents? If it is just this document try exporting the file as an IDML and then opening that in your version of InDesign. This process can sometimes clear up some corruption that may have happened to the document. If it is happening to all documents then try deleting your preference files.

To do so:

For Macintosh Users: The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so:

On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

Are you using Paragraph and Character Styles?