InDesign 19.5.2 : Error encountered while reading TIFF image.

[jocstone_me]

I try to place TIFF images rendered from Blender and get the error "Error encountered while reading TIFF image. Image may be damaged or incompatible."
While this was no problem at all in all previous versions of Indesign (2022, 2021, …) version 2023 can't handle them anymore. Also opening files previously created with version 2022 containing those tiff's can be openend, however, I get errors trying to make pdf's and they show grey.
Open them and resave in photoshop, without changing any settings, solves this issue, however, I have hundreds Indesign files containing much of those files.

The TIFF's are saved with zip compression, since all others (LZW, No compression) gives me images where the transparency is shown black, so no option for me.

In the future I can use other file formats for my render, but I would like to continue use my old TIFF's.
I attached 1 example image.

<Title renamed by MOD>

[Dave Creamer of IDEAS]

Brad @ Roaring Mouse I agree, there is no definitive answer to 19.5.2, but if two people solved their issue by backing up a update, it certainly points in the same direction. 

[muraty84490460]

Thanks for your answer sir, but I am currently designing a maths text book. So I have to use mathmagic and it saves its equations as eps. I can't change them into anything. Even if I could there are more than 2000 equations.

[Willi Adelberger]

Drop them on the Distiller. Those PSDs are even bettr than EPS and don't  cause font problems.

[Brad @ Roaring Mouse]

@muraty84490460 : No, you're good with EPS. There is literally no need to convert them to PDF, especially for 2000 of them. A literal waste of time. I'm assuming you are using the Math+Magic InDesign plug-in?

@Willi Adelberger "and don't cause font problems" Actually, yes, they can. If the EPS do not have the font(s) embedded (legacy files are rare with that, and from what I remember, math+magic does not embed fonts by default, although it can be set to do so) you will end up with Courier in your PDF. Of course, granted, these EPS would need the fonts available on the system to download to the printer/PDF anyway, but unless your Distiller is properly configured to find all those fonts, even if you have them, it's back to Courier.

[Abhishek Rao]

Hi everyone,

Thank you for reporting this issue. We want to let you know that a bug has been logged internally, and the product team is actively investigating it.

To help us move forward with a fix, the team has requested any assets, files, or images where this issue can be reproduced. If you're experiencing this problem, please share the affected files along with the steps to reproduce the issue.

You can upload the files to a cloud service (Google Drive, Dropbox, WeTransfer, etc.) and share the link here. If you prefer to share them privately, you can share via DM on the Community. 

Your input will be extremely valuable in resolving this. Appreciate your help!

^
Abhishek

[grit&pixel]

@Abhishek Rao The same error is happening with InCopy 19.5.2 users as well. A colleague of mine experienced it yesterday and we have not been able to resolve it. 

[Dave Creamer of IDEAS]

Try opening the TIFFs in Photoshop and rewriting them back to themselves. Use only LZW compression. (This can be batch processed for lots of images.) What happens?

[grit&pixel]

@Dave Creamer of IDEAS Our InCopy users do not have access to Photoshop and are not trained to do such updates. In the files that it is happening, there are EPS files and no TIFF files. My design team cannot go into every file and try to troubleshoot the error each time it comes up and until now the EPS files were working. This was not an issue until yesterday. 

[Dave Creamer of IDEAS]

Did you read the thread? Others have solved the EPS problem by backing down to 19.5.1. 

22

[grit&pixel]

@Dave Creamer of IDEAS Yes, I read the thread. My comment was letting Adobe know that the issue is also impacting InCopy users and not just InDesign users. 

[Dave Creamer of IDEAS]

Yes, they would tend to go hand-in-hand. Make sure they downgrade too. 

[Florin23189385qvw5]

The same issue here. Although the message is about tif images, it is generated by the use of any kind of image link (jpg, eps, ai, etc.). The bug is not present when opening the same file in InDesign 2025, or earlier versions, 2023, 2022.

We are using Intel based iMac (Retina 5K, 27-inch, 2017, macOS Ventura 13.7.3).

[Eric Myers]

Same problem here after updating to 19.5.2. Most of the imported images in my InDesign doc don't display, and generate the same error message regardless of format (eps, photoshop jpg). Ironically I don't have any TIFFs in the doc. The message pops up every time I click on one of the images (now grayed out) or even the name of it in the Links panel. Preflight panel says everything is OK, no errors.  

[Abhishek Rao]

Hey everyone,

Check if your issue matches this thread: Solved: InDesign 19.5.2 issue - Adobe Community - 15124285. If it does, try the suggested fixes and let me know if they help!

Also, updating to InDesign 20.1 might resolve it, give it a try and see if that works.

Looking forward to your update!

^

Abhishek

[K159]

When will this terrible bug be fixed?

Using a different file format or relinking is just a temporary workaround. As long as InDesign supports the EPS format, this issue shouldn't exist.

The 20.x version is also unstable, so we can't use it yet.

Please roll back to version 19.5.1 as the base and release an update as version 19.5.3.

[John Beeckaert]

I agree … this is not a a real solution, just something you natively do when an image file gets corrupted. It took me some time to even get this annoying popup to finally disappear. THEN you can off course relink to a new saved image file. BUT … this does NOT resolve the issue. I am not payed to waste time on clicking on numerous TIFF reading errors as the problem only exists in 19.5.2.  So yes … stick with 19.5.1 and please Adobe … make CC 2025 to be reliable. Most users don't care for features nobody actually uses, but want reliability. Don't make the same mistake that Quark did with XPress at the time.

[Abhishek Rao]

Hi everyone,

I hear you, and I completely understand the frustration. The product team has been actively working on this, and they’ve confirmed that a fix will be included in InDesign 19.5.3. I don’t have an exact release date yet, but I’d recommend keeping an eye out for updates in Creative Cloud.

Thanks for your patience, and I appreciate you sticking with us through this. Let me know if you have any questions in the meantime!

^
Abhishek

[John Beeckaert]

Thank you for the update. Hopefully fixed indeed!

[cyclopsdx]

Since the numerous problems I was encountering with 20.2 I have been using 19.5.2 version for weeks and I have LITERALLY just opened up my files this morning and this issue has started. It seems to be older (2023-ish) files. Luckily I had the idml vesions to hand and when I opened those I didn't get the issue. I've resaved the .idml files as .indd where I can but I've also just noticed a 19.5.3 bug fix available - does this resolve the issue? Madness that this is only just happening for me when I've been using it for weeks with no problems.