InDesign Share for Review links not working

[AFrack]

Anyone else having issue with InDesign review links not working today? I have sent out a few and reviewers are getting this message. Other programs seem to be working fine.

[Crabster_Cake]

Hi @Anubhav M 

That hasn't seemed to help — see attached

[fuserocks]

Oct 6 and same issues remain for me. I'm on the latest Indesign subscription and available update. Review tools are still missing aside from the Fat Pin and Pencil tood. What's the latest Adode? This is clearly putting a huge damper on our professional workflow. 

[Sarah Bundy24253010otvx]

@Anubhav M , I just cleared my cache and the result is still the same - all of the good tools are gone; only the crap tools are left:

Here's what it's supposed to look like:

And the highlights and strikethroughs that were in the document before are all gone.

Please help!

[focused_Whisper5C09]

Not ideal, but I've been able to see the highlights and strikethroughs that were already in the document before this error happened by using the Review window (Window > Comments > Review) in the InDesign file where I created the Share for Review link.

[Sarah Bundy24253010otvx]

I can also still see the markups in the InDesign file, so that's good for me; but, unfortunately, my reviewers are still stuck with practically nothing. So frustrating.

@Anubhav M , Do you have any updates for us?

[NOcreationsBE]

@Anubhav M Same as the others: clearing cache does not help. Even tried different browsers (browsers I never used for this), but still no links to the comments and only the pin and drawing tool.
And as @Crabster_Cake mentioned: the dark bar is in the way. It should never cover any part of the document. 

[Sarah Bundy24253010otvx]

Completely agree with @Crabster_Cake and @NOcreationsBE  - the dark bar is in the way.

[Natalie360765601qcg]

Same here, I've had team members contacting me all day because they can't view review links after performing all troubleshooting steps, and when review links can be viewed, functionality is very limited and essential tools have disappeared, only to be left with a pin tool, pencil tool and a very annoying tool bar which is of no use, at the bottom of the page.
I understand bugs occur, but Adobe please address this your issue and not a user issue! 

[Madeleine3803282209ts]

It seems we have all tried clearing browser caches. We see you mentioned this issue was resolved days again and I am still having these issues with the review link TODAY (10/6/25). We need this resolved ASAP as this is a crucial part of our business and a very important tool we utilize with our Adobe subscription.

[Sarah Bundy24253010otvx]

There is another thread about the disappearance of the tools and highlights:

https://community.adobe.com/t5/indesign-discussions/text-can-no-longer-be-highlighted-in-share-for-r... 

[Donna32263428p2wl]

Same - We need text edits back ASAP!

[Kate32008433n0t1]

Oct. 6, 3pm: I am still having the Error 404 issue with review links.  I have deleted cookies/cache. External users (clients) having same issue. 

[Quel_Belle]

Issue is back today. I have a ticket with Adobe opened since last week. I checked in this morning and still no response. 

[NOcreationsBE]

@Anubhav M It is now Oct. 6th, 21:45 CEST and the 404 error is back. 
Adobe, what are you doing? A lot of users and their clients are completely frustrated, please fix this urgent and important issue and keep us informed!

[jpoz5d]

The issue was resolved for our team on Friday, but this morning we are recieving the same Error 404 on all review links.

[Tony5E2C]

Hello, still nothing works. All critical feedbacks from the top management team are locked in the dead links which are due yesterday. Please help.

[marisol_1031]

Good morning, I have several issues related to the creation of a link to my InDesign document. Either people cannot access the document because it displays "Error: asset not available" or it only displays the 1st page of the document with a kind of transparent veil. The document is well synced on my server and I can find the link on the Creative Cloud app. I've tried to package the document to create a new one and the same error still happens. In addition, the doc is displayed with a weird name like "0486b83b-d074-4397-8f49-94639663a18b PDF", instead of the real name of the file. Any solutions ? 

Thank you very much in advance !

[Anubhav M]

Hello @marisol_1031,

I'm sorry to hear about your experience. Could you check if this happens with all of your share links? Also, try opening the links on a different browser/device, and share your observations.

Looking forward to hearing from you.

Anubhav

[Vanushka3785881696zy]

Hi, I am having the same proplem, indesign specifically

[The Argazkilary]

I’m also having problems. It seems that the link is properly generated in InDesign, but when opening it in any browser (Safari, Chrome, Comet, Firefox…) it gives a 404 error. The exact message says: "Error 404: Asset not found. This asset isn’t available. Try checking the URL or visit a different page." And it does not keep the name assigned to the review link; in my case, it changes it to "Your Work." It seems to be a global error affecting everyone.

[mgdh]

Same here and crashing as well 😞

[Sarah Bundy24253010otvx]

I am also having this problem and so is my teammate. The Share for Review links were working fine until late yesterday afternoon (10/01/15). I clicked on a Share for Review link like always, but the display was different and some tools were missing. I kept trying and eventually got it to work long enough to highlight a couple of items and make comments. Now this morning (10/02/25) I'm getting a 404 error for every Share for Review link, no matter how I access it - through the Creative Cloud web app, a link in en e-mail, or through InDesign.

We have about two hundred documents in Share for Review right now and we can't access any of them.

This is critical.

Please let me know if this is being fixed.

Thanks! 

[Sarah Bundy24253010otvx]

Same issue here: https://community.adobe.com/t5/indesign-discussions/indesign-share-for-review-links-not-working/td-p...

And here: https://community.adobe.com/t5/indesign-discussions/error-404-asset-not-found-bs/td-p/15530020

[Anubhav M]

Hello everyone,

The team has resolved this issue in the back end, and the links should start working again within the next few hours.
Please don't hesitate to contact us if you have any further questions or require assistance. We'd be happy to help.

Anubhav

[marisol_1031]

Thank you very much ! It is working indeed 😊


Marisol Oger, Junior Consultant

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