P: Map Search is not returning a result

[gifted_Beekeeper16B8]

I'm using Lightroom Classic on an M3 Macbook Pro running OS X 14.5. Since upgrading to Lightroom 13.3, searching in the Map module seems to have stopped working. When I enter a search location and hit Enter, the message "Searching" pops up for a moment, then disappears. The map remains unchanged; it does not move or place a marker at the searched-for location.

I am able to apply GPS coordinates successfully from Saved Locations. I'm able to use Google Maps in a browser without problems (so I know that my network connection to Google Maps isn't getting blocked). I have tried the "Switch to Library, then quit Lightroom, then re-open Lightroom" procedure that was a fix for some Map problems in earlier versions, but that doesn't resolve the issue. Multiple restarts of Lightroom have not resolved the problem.

STEPS TO REPRODUCE

1. Open Lightroom

2. Switch to the Map module.

3. Type in a findable location in the search field.

4. Hit Enter

EXPECTED BEHAVIOR

Map should shift to display the requested location and indicate its position with a marker.

ACTUAL BEHAVIOR

The message "Searching" appears for a moment, then disappears. The map remains unchanged.

[dirkz97066185]

Google Map not loading....

[John R Ellis]

@dirkz97066185: Translation of the error: "Oops! An error has occurred. Google Maps did not load correctly on this page. Technical details can be found in the JavaScript console."

This is an unrelated longstanding bug acknowledged by Adobe. It typically occurs when you exit LR from the Map module (more frequently on Windows than on Mac but on Mac also). To work around it, start LR, go to Library, exit LR, restart LR, go to the Map module.

[dwochele]

Mee Too 😞

[Grohacke]

Also and mostly @Rikk Flohr: Photography - thought I'd add/document here, as I see Adobe participation
Issues since 13.3. update and catalog transcription here:

1) Search in map for locations such as "Manhattan" or "Frankfurt" or "Summit One" or "43rd Street" or whatever does not work. Forum-discussed workaround "do not close LR in map view, close it in catalog browse view and then reopen" does not help.

2) Catalog sluggish. Extreme lag of showing thumbnails with their edits rather than just the original. Changing GPU acceleration settings does not help much.

And, yes: standing by 🙂

[Victoria Bampton LR Queen]

@Grohacke I've moved your message onto the bug thread for the Map Search bug. For the previews issue, please post a separate thread, tag me and I'll follow up there.

[Grohacke]

Thanks, @Victoria Bampton LR Queen, as I assume there are probably enough threads documenting both already, I shall just leave it at that.

[Victoria Bampton LR Queen]

@Grohacke The slow previews sounds more like an issue transferring the previews during catalog upgrade rather than a bug.

[John R Ellis]

@Grohacke, see here for an inconvenient workaround to the broken map search box:

https://community.adobe.com/t5/lightroom-classic-bugs/p-map-search-is-not-returning-a-result/idc-p/1...

[marknicholas88]

The "inconvenient workaround" has now become part of my work flow and the more I use it the more I like it. With google maps as a companion we have street view readily on hand to help quickly locate places. I think that even when Adobe sort out the map I will continue to use google map as a companion. However, to be efficient you really need to have 2 monitors. 

[Mohit Goyal]

Hi all,

We are happy to announce the release of Lightroom Classic 13.3.1, which incorporates the fix for this particular problem. To see the list of all fixed issues, click here

To update Lightroom Classic to 13.3.1, click "Update" in the Creative Cloud desktop app next to Lightroom Classic. More detailed instructions for updating

Let us know if the update resolves the problem for those affected, and share your feedback.

Thanks,

Mohit

[dirkz97066185]

@Mohit Goyal Thank you! Yes, the update helps. Map-search is working now (Mac OS 14.5).

[FjCañero]

@Mohit Goyal  Update 13.3.1 has resolved the map module bug. Now it does show search results. Thank you.

[FjCañero]

Olvidé apuntar que mi sistema operativo es WINDOWS.

[John R Ellis]

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Hurray, this is fixed in LR 13.3.1:

https://helpx.adobe.com/lightroom-classic/kb/fixed-issues.html

[PowderedBeefmeat]

I was able to fix this issue by logging out of Creative Cloud then logging back in and launching Lightroom from the shortcut inside the Creative Cloud App.. 

[powerpcaa]

fixed thanks