Known Participant

P: Map Search is not returning a result

Forum|Forum|1 year ago
May 24, 2024
52 replies
6841 views

I'm using Lightroom Classic on an M3 Macbook Pro running OS X 14.5. Since upgrading to Lightroom 13.3, searching in the Map module seems to have stopped working. When I enter a search location and hit Enter, the message "Searching" pops up for a moment, then disappears. The map remains unchanged; it does not move or place a marker at the searched-for location.

I am able to apply GPS coordinates successfully from Saved Locations. I'm able to use Google Maps in a browser without problems (so I know that my network connection to Google Maps isn't getting blocked). I have tried the "Switch to Library, then quit Lightroom, then re-open Lightroom" procedure that was a fix for some Map problems in earlier versions, but that doesn't resolve the issue. Multiple restarts of Lightroom have not resolved the problem.

STEPS TO REPRODUCE

1. Open Lightroom

2. Switch to the Map module.

3. Type in a findable location in the search field.

4. Hit Enter

EXPECTED BEHAVIOR

Map should shift to display the requested location and indicate its position with a marker.

ACTUAL BEHAVIOR

The message "Searching" appears for a moment, then disappears. The map remains unchanged.

This topic has been closed for replies.

P

powerpcaa

Participating Frequently

fixed thanks

P

PowderedBeefmeat

New Participant

I was able to fix this issue by logging out of Creative Cloud then logging back in and launching Lightroom from the shortcut inside the Creative Cloud App..

johnrellis

Brainiac

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Hurray, this is fixed in LR 13.3.1:

https://helpx.adobe.com/lightroom-classic/kb/fixed-issues.html

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FjCañero

Known Participant

Olvidé apuntar que mi sistema operativo es WINDOWS.

F

FjCañero

Known Participant

@Mohit Goyal Update 13.3.1 has resolved the map module bug. Now it does show search results. Thank you.

D

dirkz97066185

Inspiring

@Mohit Goyal Thank you! Yes, the update helps. Map-search is working now (Mac OS 14.5).

Mohit Goyal

Community Manager

Hi all,

We are happy to announce the release of Lightroom Classic 13.3.1, which incorporates the fix for this particular problem. To see the list of all fixed issues, click here

To update Lightroom Classic to 13.3.1, click "Update" in the Creative Cloud desktop app next to Lightroom Classic. More detailed instructions for updating

Let us know if the update resolves the problem for those affected, and share your feedback.

Thanks,

Mohit

M

marknicholas88

Participating Frequently

The "inconvenient workaround" has now become part of my work flow and the more I use it the more I like it. With google maps as a companion we have street view readily on hand to help quickly locate places. I think that even when Adobe sort out the map I will continue to use google map as a companion. However, to be efficient you really need to have 2 monitors.