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Known Participant
May 24, 2024 12:51 AM UTC
Released

P: Map Search is not returning a result

I'm using Lightroom Classic on an M3 Macbook Pro running OS X 14.5. Since upgrading to Lightroom 13.3, searching in the Map module seems to have stopped working. When I enter a search location and hit Enter, the message "Searching" pops up for a moment, then disappears. The map remains unchanged; it does not move or place a marker at the searched-for location.

 

I am able to apply GPS coordinates successfully from Saved Locations. I'm able to use Google Maps in a browser without problems (so I know that my network connection to Google Maps isn't getting blocked). I have tried the "Switch to Library, then quit Lightroom, then re-open Lightroom" procedure that was a fix for some Map problems in earlier versions, but that doesn't resolve the issue. Multiple restarts of Lightroom have not resolved the problem.

 

STEPS TO REPRODUCE

1. Open Lightroom

2. Switch to the Map module.

3. Type in a findable location in the search field.

4. Hit Enter

 

EXPECTED BEHAVIOR

Map should shift to display the requested location and indicate its position with a marker.

 

ACTUAL BEHAVIOR

The message "Searching" appears for a moment, then disappears. The map remains unchanged.

 

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66 replies

Participating Frequently
Jun 7, 2024 10:06 PM UTC

fixed thanks

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Participant
Jun 7, 2024 7:22 PM UTC

I was able to fix this issue by logging out of Creative Cloud then logging back in and launching Lightroom from the shortcut inside the Creative Cloud App.. 

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johnrellis
Legend
Jun 4, 2024 6:21 PM UTC

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Hurray, this is fixed in LR 13.3.1:

https://helpx.adobe.com/lightroom-classic/kb/fixed-issues.html

 

 

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Known Participant
Jun 4, 2024 11:28 AM UTC

Olvidé apuntar que mi sistema operativo es WINDOWS.

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Known Participant
Jun 4, 2024 11:27 AM UTC

@Mohit Goyal  Update 13.3.1 has resolved the map module bug. Now it does show search results. Thank you.

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Inspiring
Jun 4, 2024 11:03 AM UTC

@Mohit Goyal Thank you! Yes, the update helps. Map-search is working now (Mac OS 14.5).

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Mohit Goyal
Community Manager
Community Manager
Jun 4, 2024 11:00 AM UTC

Hi all,

 

We are happy to announce the release of Lightroom Classic 13.3.1, which incorporates the fix for this particular problem. To see the list of all fixed issues, click here

 

To update Lightroom Classic to 13.3.1, click "Update" in the Creative Cloud desktop app next to Lightroom Classic. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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Inspiring
Jun 4, 2024 3:48 AM UTC

The "inconvenient workaround" has now become part of my work flow and the more I use it the more I like it. With google maps as a companion we have street view readily on hand to help quickly locate places. I think that even when Adobe sort out the map I will continue to use google map as a companion. However, to be efficient you really need to have 2 monitors. 

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johnrellis
Legend
Jun 4, 2024 3:21 AM UTC
Victoria Bampton LR Queen
Community Expert
Community Expert
Jun 3, 2024 2:11 PM UTC

@Grohacke The slow previews sounds more like an issue transferring the previews during catalog upgrade rather than a bug.

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Victoria - The Lightroom Queen