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August 1, 2021

P: Metadata issues with video files on M1 Macs

Today I noticed Lightroom Classic was displaying incorrect metadata for recent imported videos (taken with iPhone X). My older videos have correct metadata, so what changed? Appears to be an issue specific to M1 Macs.

 

Here is what I found...

 

On M1 Mac Mini:

1. Get info in Finder for MOV files shows the expected metadata. Created date/time is correct, and other details such as latitude longitude are displayed.

2. When I import these files into Lightroom, the metadata for capture date/time is incorrect. Lightroom displays the date/time the video was imported into Lightroom for capture date/time, which is clearly not when the video was captured. The GPS box is blank and no camera info is displayed.

 

On Intel Mac:

My Lightroom catalog and masters are on an external drive, so I connected to an Intel MacBook. I imported the exact same MOV file. This time, Lightroom displays the correct capture date/time (matches the created date/time as seen in Finder). The GPS box pulls in correct location coordinates and camera model displays iPhone X.

 

Adobe, can you please address this in your next Lightroom Classic release?

 

 

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    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    February 8, 2022

    Updates to the Adobe Photography Products were released today and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

     

    Note: 

    You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

    For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

     

    Thank you for your patience. 

    Rikk Flohr: Adobe Photography Org
      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      February 2, 2022

      Earth,

       

      The bug was written on Aug 21 - In November the bug was paired with this thread.  In between there was a massive forum migration from the feedback.photoshop.com to community.adobe.com forum that clouds the picture. 

       

      In any case, this issue is fixed in the upcoming release. 

       

      Rikk Flohr: Adobe Photography Org
        Earth Oliver
        Earth Oliver
        Legend
        February 2, 2022

        I've been dealing with the issue lately too. Why did it take nearly 4 months to even acknowledge this significant bug and is six months (and counting) really acceptable for fixing a bug of this nature?

        S
        Satoshi-K
        Participating Frequently
        February 2, 2022

        I'm having the same issue. Everything was fine with my old Intel Mac with EOS R5, R6, and others, but started seeing the issue when I replaces to a M1 Mac. I really hope this issue will be fixed soon. Thanks!!
        https://community.adobe.com/t5/lightroom-classic-discussions/missing-exif-data-for-videos-in-lightroom-classic-11-0-1/m-p/12723233#M263183


          A
          andreass42151461
          Participant
          January 25, 2022

          Same situation here... Seems to affect video metadata in general. My videos from my Canon EOS R6 have the same problem. When will this be fixed?

            D
            David Kotz
            Participating Frequently
            January 21, 2022

            I'm experiencing similar problems and, for me, they are a show-stopper bug.   By that I mean I cannot use LR at all for this project until this bug is fixed.  I need LR to import date and orientation metadata properly, because otherwise I cannot organise – or even view – my videos properly.   I've tested some of the suggested workarounds and managed to get the capture date set correctly (with great effort).  But short of re-rendering all the video files, I cannot fix the orientation bug.

             

            -- David Kotz
              debimages
              debimages
              Participant
              January 9, 2022

              Hi, 

              Here's the link to the issue from Adobe:

              https://helpx.adobe.com/nz/lightroom-classic/kb/known-issues.html

               

              I'm having the same video metadata issues using:

              Lightroom 10.4 on

              Mac M1 Pro running 

              Monterery 12.0.1

               

              Dissapointing that this fundamental issue is not fixed. 

              Does anyone have any workarounds?

               

              Thanks.

                I
                iltb2000
                Known Participant
                January 1, 2022

                Running Lightroom 11.1, macOS 12.1, MacBook Pro M1 Max

                 

                Videos that I've taken in portrait orientation on my iPhone 11 Pro Max are showing the correct orientation in the Library grid view, but when I go to the Loupe view to play the video, it is rotated 90 degrees counter clockwise, and is played in this landscape orientation.  Looking back a few years, I see the same behavior for videos from older iPhones as well.  This happens with live videos as well as regular videos from the iPhone.  Photos taken with the live video are displayed properly in both the grid view and the loupe view.

                 

                In Finder, the video plays in the proper portrait orientation.

                 

                I can not say for sure at what Lightroom version the videos stopped playing properly, but I believe they played properly in Lightroom 10.4 on my old Intel based MacBook running macOS Catalina.

                 

                Below are a screen shots in Library Grid and Loupe views to illustrate the problem.

                Sahil.Chawla
                Adobe Employee
                Sahil.Chawla
                Adobe Employee
                January 1, 2022

                Hi there,

                Sorry to hear that portrait videos are played in landscape mode in Lightroom Classic.
                Does this happen only with videos shot in portrait mode? Have you tried importing and playing a video shot in landscape mode and see if it plays in correct orientation?

                Could you try resetting Lightroom's preferences and see if that helps? https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

                 

                Regards,
                Sahil

                I
                iltb2000
                Known Participant
                January 1, 2022

                As mentioned in my post, I am running macOS 12.1 (Monterey).  Landscape videos display thumbnails and play in Loupe view properly.

                 

                I have tried resetting preferences, and that makes no difference - portrait iPhone videos still play in landscape orientation.

                 

                Thanks!

                Jon

                mcsonix
                mcsonix
                Participant
                December 14, 2021

                Thank you 🙂

                I would appreciate if this issue could be prioritized because it messes up workflows quite a lot.

                  mcsonix
                  mcsonix
                  Participant
                  December 13, 2021

                  Hello

                  When I import a video from Apple photos into LrC 11.0.1 the import time/date is used instead of the original media creation date. Also the GPS tag isn't recognized. But Exiftool displays this data properly.

                   

                  The problem doesn't occure on Lr10.4 with identical files, so it appears to be a bug introduced into Lr.

                  I tested videos exported using both macOS 12.0.1 and the old 10.14.6 with the same result:

                  - works on LrC 10.4

                  - doesn't work on LrC 11.0.1

                   

                  Is this a known issue and is there a known workaround for it?

                   

                  Thank you and greetings from Switzerland

                  mcsonix
                  mcsonix
                  Participant
                  December 13, 2021

                  PS: Additionally iPhone Video previews don't show the right orientation. Something that wasn't an issue in LrC 10.4 either.

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