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Participant
August 13, 2025

P: Unable to relaunch after File>New Catalog/Switching catalogs, or relaunching with certain plugins

  • August 13, 2025
  • 68 replies
  • 7060 views

Hello, I just updated LR Classic from v14.4 to v14.5 on Windows 10.
I’d like to report a major bug:

  • It is impossible to create a new catalog from within the application (Menu > File > New Catalog).
  • It is impossible to switch catalogs (except by clicking directly on the catalog file to open the application).

The window App closes, then nothing happens for several minutes (Task Manager shows a "zombie" Adobe process still running) → I have to kill It to reOpen the app.

I had to reinstall version 14.4 and everything is now working normally again.

68 replies

HendrickxG
Known Participant
August 24, 2025

I had the same symptoms Lr Super Key plugin.
They just released an upgrade and problem is solved.
Regards

Participant
August 23, 2025

I have tried all the other suggestions that I can find in the community but still cannot get LRC to open as a normal application.  I'm not that computer savy to figure out some of the suggestions.  I am using LRC on a windows computer running Windows 11 and this problem just started about 5 days ago when LRC said it had a problem and had to close.  LRC was on the latest update at that time.  I would really like to talk with a Adobe tech. 

Participant
August 23, 2025

I have tried all the other suggestions that I can find in the community but still cannot get LRC to open as a normal application.  I'm not that computer savy to figure out some of the suggestions.  I am using LRC on a windows computer running Windows 11 and this problem just started about 5 days ago when LRC said it had a problem and had to close.  LRC was on the latest update at that time.  I would really like to talk with a Adobe tech. 

DClark064
Inspiring
August 23, 2025

Adobe makes it very difficult to get in contact with tech support.  They prefer that you get support from volunteers in these forums.  If you go to this link: https://helpx.adobe.com/support/lightroom-cc.html there is a small link under "Contact us" that will start a chat with a bot.  If you persist in asking for a human, sometimes you can get one.  Adobe keeps their costs low by taping volunteers to provide tech support.  

Participant
August 23, 2025
Disabling LoginOptions plugin worked! Thanks!
Participant
August 23, 2025

After starting the Computer i can open Lightroom Classic 14.5 correctly. When i close the Program and try to restart, nothing happens. In the Task-Manager i can see that there are two LRC tasks in the background process (one after closing the program and the second for  the restart). When i quit them in de Taskmanger it starts properly. Under Version 14.4  i had no problems. My System works with Win 11 pro, NVIDA RTX 3060 with the newest GPU drivers.

I tried some workaround as recommended in the past where this issue was also in discussion.

- Update GPU Drivers

- Turned off the GPU-support/Acceleration in LR 14.5

- Using backup catalogues

- Settings resetted

- LRC new installed

Unfortunately with no success

 

Participant
August 23, 2025

Same here. Only thing that works is to stop the process in Taskmanager. Very annoying

Participant
August 22, 2025

Disabling Log Options Plug In worked for me.  Lightroom not re-starts after close like it it did in the past.  I am on Windows 11 PC.  Thanks you Rikk Flohr!

johnrellis
Legend
August 22, 2025

@JBedfordPhoto: "This wasn't the first time Logitech's god-awful plugin (all their software is terrible, really, no hyperbole) has caused interruptions to LRC."

 

Though Logioptions is indeed a bad plugin, in this case, the problem is caused by a bug in LR 14.5's shutdown that affects other plugins that have sockets open to external helper apps (e.g. Tourbox and Midi2lr).

JBedfordPhoto
Inspiring
August 22, 2025

This too was the solution for me - disabling Logitech plugin. 

 

This wasn't the first time Logitech's god-awful plugin (all their software is terrible, really, no hyperbole) has caused interruptions to LRC. 

Participating Frequently
August 22, 2025

Thanks Rikk Flohr.  The issue was resolved when I followed your advice regarding disabling the LogiOptions Plugin (For those Windows users on the thread, try going to File>Plugin Manager and disabling the LogiOptions Plugin. On my system, that cured the issue.  Other posters in the thread have identif).  All good

Participant
August 21, 2025

Windows error: Auf das angegebene Gerät bzw den Pfad oder die Datei kann nicht zugegriffen werden, Sie verfügen ggf. nicht über ausreichende Berechtigungen, um auf das Element zugreifenzu können.

JBedfordPhoto
Inspiring
August 21, 2025