Since said update, LR goes into "not responding" mode with CPU usage "very high" and does not come back. Killing the LR task and restarting does not help.
System: Ryzen 9 5900X, 64 GB, GeForce RTX 3060 with latest Studio Driver
The team is requesting a few logs from those of you on this thread. The logs are found at %appdata%/Adobe/CameraRaw/Logs%appdata%/Adobe/CameraRaw/Logs.
Thanks. I had assumed it was a Lightroom problem because it didn't happen to pre-updated Lightroom and started happening immediately after the update. Also, it happens to no other program. Could Adobe have missed an error-trap?
The team is requesting a few logs from those of you on this thread. The logs are found at %appdata%/Adobe/CameraRaw/Logs%appdata%/Adobe/CameraRaw/Logs.
Some said: "Today I updated Lightroom to version 13 on Windows 11. The application freezes when I switch to the masks in the Develop module."
I am having the same issue and came here to get help. I have figured out, that i have to first pick a color with the new Eye Dropper, when it is only half visible. The "Punktfarbe" works as expected when not in Mask Mode. In Masks Mode the entire application freezes when i use the scrolbar and the "Punktfarbe" panel is open. It looks like a problem if Lr trys o display the "Punktfarbe" Panel with no color selected - empty color Picker.
The described Problem does not occur in Camera Raw! Here all the Mask Settings work fine!
Today I updated Lightroom to version 13 on Windows 10. The application freezes when I switch to the masks in the Develop module.
I have figured out, that i have to first pick a color with the new Eye Dropper, when it is only half visible. The "Punktfarbe" works as expected when not in Mask Mode. In Mask Mode the entire application freezes when i use the scrolbar and the "Punktfarbe" panel is open. It looks like a problem if Lr trys o display the "Punktfarbe" Panel with no color selected - empty color Picker.
If only the small color picker is displyed, see screenshot, and the right black arrow is horizontal, big color Picker not visible, everything is OK. The problem seems to display the big color Picker within the panel with no color selectet previos. After picking the color with the small picker, i can switch the black arrow to the big picker, and it works! So in my opinion a problem with the empty color picker - before a color was picked.
The described Problem does not occur in Camera Raw! Here all the Mask Settings work fine!
Just installed LrC 13 and am facing a freezing of LR when I click on the masking tool.
After clicking on the masking button, the masking tool bar (right hand side) opens and the usual small masking box starts to open, but stays black. Then there is showing up a black bar on top of the photo window and LR is frozen.
I had to go back to version 12.5. which is working perfectly fine.
After installing V 13 today Oct 11, I have ties a few lens blur exercises (2) and suddently, PC started to lag in LR 13 (I have a powerful PC). and then other functions could not work... I returned to V 12.5 and this for a few weeks until LR 13 get it's act strait.
PC Ryzen 7, Win11 64bit, 32GB memory, Drive C SSD has more than 1TB free,
I was importing photos and Lightroom froze after 8 of 500 photos were imported. I rebooted the PC (running Win 11) and the same problem occurred. I unistalled Lightroom and re-installed. Did not help.What can be done?
I just updated my Lightroom Classic to 13.0.0.15 and since then I cannot create any kind of mask. The little mask area (where all current masks on the photo are listed) appears but in black. And then Lightroom freezes. I already updated my graphic drivers and tried to work without gpu by changing the performance setting. When I click on the mask button Lightroom tries to recognize persons. On photos with persons this feature still works. But after or while creating this mask lightroom will crash too. What can I do? 😞
Lightroom Classic-Version: 13.0 [ 202309270914-5a1c6485 ] Lizenz: Creative Cloud Spracheinstellung: de Betriebssystem: Windows 11 - Business Edition Version: 11.0.22621 Anwendungsarchitektur: x64 Systemarchitektur: x64 Anzahl logischer Prozessoren: 24 Prozessorgeschwindigkeit: 3,7GHz SQLite-Version: 3.36.0 CPU-Auslastung: 0,0% Integrierter Speicher: 32693,3 MB Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 730,7MB / 8031,0MB (9%) Für Lightroom verfügbarer phys. Speicher: 32693,3 MB Von Lightroom verwendeter phys. Speicher: 1356,3 MB (4,1%) Von Lightroom verwendeter virtueller Speicher: 2259,6 MB Anzahl GDI-Objekte: 908 Anzahl BENUTZER-Objekte: 2962 Anzahl Prozess-Handles: 2455 Cache-Speichergröße: 102,4MB Interne Camera Raw-Version: 16.0 [ 1677 ] Maximale Anzahl Threads, die Camera Raw verwendet: 5 Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2 Virtueller Speicher in Camera Raw: 104MB / 16346MB (0%) Physischer Speicher in Camera Raw: 75MB / 32693MB (0%) DPI-Einstellung des Systems: 168 DPI (High-DPI-Modus) Desktop-Komposition aktiviert: Ja Standardvorschaugröße: 3840 Pixel Monitore/Anzeigegeräte: 1) 3840x2160 Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein
Informationen zum Grafikprozessor: DirectX: NVIDIA GeForce RTX 3070 Ti (31.0.15.3758) Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt Benutzerpräferenz: Automatisch
I am unable to find the logs. My problem has worsened to the extent that Lightroom will quit entirely if I try to do much of anything. Here is system information:
Lightroom Classic version: 13.0 [ 202309270914-5a1c6485 ] License: Unknown Language setting: en Operating system: Windows 11 - Home Premium Edition Version: 11.0.22621 Application architecture: x64 System architecture: x64 Logical processor count: 16 Processor speed: 3.0GHz SqLite Version: 3.36.0 CPU Utilisation: 0.0% Built-in memory: 32572.9 MB Dedicated GPU memory used by Lightroom: 104.5MB / 8001.0MB (1%) Real memory available to Lightroom: 32572.9 MB Real memory used by Lightroom: 1183.6 MB (3.6%) Virtual memory used by Lightroom: 1301.0 MB GDI objects count: 902 USER objects count: 3112 Process handles count: 2438 Memory cache size: 215.3MB Internal Camera Raw version: 16.0 [ 1677 ] Maximum thread count used by Camera Raw: 5 Camera Raw SIMD optimization: SSE2,AVX,AVX2 Camera Raw virtual memory: 69MB / 16286MB (0%) Camera Raw real memory: 70MB / 32572MB (0%) System DPI setting: 96 DPI Desktop composition enabled: Yes Standard Preview Size: 2048 pixels Displays: 1) 2560x1440 Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info: DirectX: NVIDIA GeForce RTX 2080 SUPER (31.0.15.3619) Init State: GPU for Export supported by default User Preference: GPU for Image Processing Enabled