P: Location/GPS data lost after updating to 13.3

[corama.mx]

Since updating to 13.3, I am having several issues.

First, almost half of the location data of my 40K catalog (country, city, state, etc.) has been either erased or changed to a variant like México/Mexico. GPS data was lost for 3K images. LR on the cloud has the same missing/wrong data. If I correct them in LR Classic, it reverts to the wrong one.

Then it became very sluggish, especially when metadata reading/writing is involved like rating, library filtering, adding keywords, etc. When selecting Lights out mode, it does not work until I rate or edit a photo. Before this version it was instantaneous. Switching to develop mode takes about 3 seconds (it was less than 1 before) and advancing to next image takes 2-3 seconds as well, it does not matter if images are RAW or JPG.

I already stopped syncing, optimize the catalog, increased cache to 99GB, deleted sync files, deleted previews, and generated them again, reset preferences, uninstalled, and installed again, removed presets, even tried a new catalog. Nothing seems to work.

I noted as well that I have 1.5K stubborn images that I can’t save the metadata manually to disk. As soon as it “saves” it, it shows “The metadata for this photo has been changed in lightroom, save the changes to disk?”.

I have paused Address Lookup, Face Detection and write to xmp. Generate Previews in Parallel is checked. Use of graphic processor is on Auto. I tried all other modes with no change in performance.

All images are on a samsung T7 SSD attached on USB-C. The catalog and cache are on a mac studio’s internal SSD, M1 Max, 64 GB of ram, runing on sonoma 14.5. All updates for the OS and any app installed are up to date. Images are displayed on a Apple Studio Display. all drives have plenty of free space and there is enough RAM available, no swap. I note that for any action I do in LR Classic, like edit a photo or switching modules, etc… all cores go up to 90-100% (specially when generating previews) making my machine OS sluggish and all apps become unresponsive.

Any suggestion to fix this behavior will be greatly appreciated.

[dj_paige]

Can you please tell us what GPU is in your computer? We need the exact make and model.

Also, regarding the lost GPS information, this is caused by one of the following:

• upgraded the wrong catalog file; or
• the information was lost before the upgrade, and you are just now noticing (try restoring a recent backup)

[corama.mx]

The Mac Studio has an Integrated GPU into the main chip (SoC). So no thir party GPU is used. LrC show this: 

Graphics Processor Info:
Metal: Apple M1 Max
Init State: GPU for Export supported by default
User Preference: Auto

Regarding lost GPS/Location data, I am sure the data was there and that the correct catalog was used. Also is not lost one time, everytime I update the values, if synced to the cloud, it will be lost in a couple of seconds, so its clearly a LrC/Cloud sync error.

[CS Fotografie]

I have a similar problem: When updating to 13.3. sync starts, deleting all location information. I have a catalog with some 90'000 pictures. After 24 hours some 78'000 pictures have lost GPS information. I restored to the previous catalog V13. All metadata seems to be correct again, 100% of my pictures have location information. 

When migrating to 13.3. again, I have now some 24'000 pictures with missing location information. 

I'm on a Mac Sonoma 14.5. Intel Core i9, 32GB RAM

[dj_paige]

As there are now two people in this thread reporting lost GPS info when syncing, I think this may be an actual bug. Or an insect. Or an arachnid. But anyway, the best thing you can do is to write up instructions that allow someone to repeat what you are doing step-by-step (in other words, lots of detail, and leaving nothing out), and then report this as a bug here on the Adobe Community. Don't simply copy and paste what you have written here, that will be rejected. Put some effort into the description so people can repeat the steps.

[Rikk Flohr: Photography]

@corama.mx  @CS Fotografie 

Are the affected images synced to the Cloud, local only, a mixture?

[CS Fotografie]

In my case they are synced to the cloud. Currently the status of images without Location data has risen to more than 54'000. It seems that LR is constantly overwriting existing XMP-Data for no obvious reason.

[CS Fotografie]

actually 20 pictures are permanently tryint to sync. In the old version I could locate those files. With 13.3 I haven't seen an option to see them.

[corama.mx]

Same for me, images were synced to the cloud and started to loose data, I paused the sync to avoid more damage. 

[Victoria Bampton LR Queen]

For clarity, is it the Location text fields (shown in red) or the GPS data (shown in blue) that are going missing?

 

And how has that data got there initially? From the camera? By dropping on the map in Classic? or...?

[CS Fotografie]

In my case the text fields in red are affected. 'Sublocation' is not affected, only City, State and Country/Region. I don't use ISO Country Code. The data either came from the camera (mobile phone) or was added manually.

[Victoria Bampton LR Queen]

Do you have GPS coordinates for those images or just the text fields?

[CS Fotografie]

No, I haven't

[corama.mx]

Hi Victoria!, im my case, the ones highlighted in pink are the ones gone. For City/State/Country I added them manuay in LrC. For GPS data, I added data in the map module for most of all, but there are some that were camera generated.

[Jeff A. Goulden]

Here's something to consider before upgrading to Lightroom Classic V13.3.  This upgrade requires conversion of the Lightroom catalog.  After converting my catalog, I found that 384 of my 16,753 photos no longer contained either sublocation, city, state or country (or some combination thereof) in the metadata.  While this is not catastrophic, it is extremely annoying that I have to go in and fix the 384 random images.

[johnrellis]

I recommend you zip up the .lrcat file of the old version of the catalog, upload it to Dropbox, Google Drive, or similar, and hold on to the sharing link. Hopefully, Adobe will offer to grab a copy of it and verify they can reproduce the problem.

[Jeff A. Goulden]

Thanks John.  I will definitely hang on to the old catalog file(s) for a while.  

[Victoria Bampton LR Queen]

Thank you both, that's very useful information.

[Victoria Bampton LR Queen]

@RikkFlohr Last time I checked, the text location fields other than GPS co-ordinates weren't supposed to sync Cloud <> Classic. They now are (with or without XMP). City/State/Country that were reverse-geocoded by the cloud are becoming confirmed locations in Classic. I haven't run down all the permutations, but this is definitely buggy.

[Victoria Bampton LR Queen]

@CS Fotografie Make sure you keep your pre-upgrade catalog, as the LR/Transporter plug-in should be able to export and import the lost data from the old catalog to the new one without losing any of the other work you’ve done since the upgrade. We’ll just wait for Adobe to figure it out first though, in case they need more info. 

[CS Fotografie]

@Victoria Bampton LR Queen Thank you! I have it on my backup harddisk.

[Rikk Flohr: Photography]

The team has discovered the issue and is working on a fix for the next release. 
Please hold onto your 13.2 pre-update catalogs until we can advise on remediation.

If you need the data immediately, you can use Reverse Geocoding to populate the fields from the GPS data. 

Thank you for your patience.

Please stand by. 

[johnrellis]

See this recent post about this bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-location-gps-data-lost-after-updating-to-13-...

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with this bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-location-gps-data-lost-after-updating-to-13-...

[Jeff A. Goulden]

I'm able to reconstruct my missing location data without needing my pre-conversion catalog.  I did not see that I lost any GPS data like other users have reported.  My main concern right now is that just about everything I do in Lightroom seems slower after upgrading.  I think someone else reported the same problem.

[el*bandido]

I experience the same problem:

• Only photos synced to the Cloud are affected
• Country/City/State fields (which I entered manually) are either empty or changed/translated; Sublocation field seems to be unaffected
• All synced photos have an extra "From Lr mobile" entry in the Develop history (although I rarely do modification from Lr mobile) so they all show up in my library with the "Photo has Develop adjustments" icon
• For some photo's this "From Lr mobile" entry reverted settings in Develop

This kind of data loss is pretty serious. I hope it gets fixed soon.

I still have a v13.2 catalog backup, but will I loose the work I did in Lightroom since the upgrade to 13.3?