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johnrellis
Legend
January 1, 2021
Question

Visual distortions created by problems with the graphics processor (GPU)

  • January 1, 2021
  • 2 replies
  • 263 views

Here are examples of visual distortion created by bugs in graphics processors (GPUs) or in LR's use of GPUs. (Thanks to Google's image search.)

 

Many characteristics of these distortions ovlerap with those commonly associated with hardware faults (cards, readers, disks, memory). When troubleshooting distortions, it makes sense to first rule out the graphics processor and driver before considering hardware faults. It takes just a minute to disable the GPU, and a couple minutes to update the driver, whereas it can take hour or hours to rule out hardware faults.  Even if we're 95% accurate at guessing a hardware fault, on average we'll save users time by first ruling out the graphics processor and driver.

 

https://community.adobe.com/t5/lightroom-classic/develop-module-streaking-photos/m-p/11190448?page=1#M189343

 

https://community.adobe.com/t5/lightroom-classic/lightroom-can-t-edit-pictures/m-p/11595018?page=1#M212058 

 

https://community.adobe.com/t5/lightroom-classic/develop-module-in-lightroom-classic-distorts-image/m-p/11121652?page=1#M186437

 

https://community.adobe.com/t5/lightroom-classic/double-exposure-gpu-display-bug/m-p/11661507?page=1

 

https://community.adobe.com/t5/lightroom-classic/problems-with-10-1-and-fuji-raw-files/m-p/11661182?page=1#M215466 

 

https://community.adobe.com/t5/lightroom-classic/gpu-issues-when-in-develop-module-lightroom-classic/m-p/11079832?page=1 

 

https://community.adobe.com/t5/lightroom-classic/gpu-acceleration-corrupts-preview/m-p/11029246?page=1 

 

https://www.fredmiranda.com/forum/topic/1483667 

 

https://zentalk.asus.com/en/discussion/28690/adobe-lightroom-gpu-issues 

This topic has been closed for replies.

2 replies

johnrellis
Legend
January 3, 2021

Here are four pairs of photo, each pair sharing similar characteristics of distortion. The left photos were identified by you as hardware corruption; the right photos were confirmed by users to be GPU-caused:

 

https://community.adobe.com/t5/lightroom-classic/standard-image-previews-appear-distorted/m-p/9969895?page=1#M113893

 

 

https://community.adobe.com/t5/lightroom-classic/weird-lines-being-added-to-photos/m-p/10889698?page=1#M174875 

 

 

https://community.adobe.com/t5/lightroom-classic/new-lightroom-9-3-is-corrupting-photos/m-p/11287346?page=1#M193910 

 

 

https://community.adobe.com/t5/lightroom-classic/importing-issues-from-a-macbook-pro-to-lightroom-classic/m-p/11208709?page=1#M190078 

 

 

Again, if we have just a 5% error rate at identifying hardware corruption, it makes sense to recommend disabling the GPU first.  Consider the two strategies:

 

Strategy 1: Always troubleshoot hardware first, then disable the GPU if that doesn't work.

 

Strategy 2: Disable the GPU first, and if that doesn't work, troubleshoot hardware.

 

Assume troubleshooting hardware costs 60 minutes, and disabling the GPU costs 30 seconds. Further assume that 5% of images suspected to be hardware-caused are actually GPU-caused. Then the expected diagnosis time is:

 

Strategy 1: 60 min + 0.05 * 0.5 min = 60.025 min

Strategy 2: 0.5 min + 0.95 * 60 min = 57.5 min

 

 

dj_paige
Legend
January 1, 2021

Many characteristics of these distortions ovlerap with those commonly associated with hardware faults (cards, readers, disks, memory).

 

No, they don't. Hardware corruptions produces colored, irregularly shaped areas. Emphasis on "irregularly shaped".