P: Native Support for WOS/CoPilot/ARM Devices

[ranganadh vamsik15184051]

Need Support for WOS Devices (Windows on Snapdragon)

[erwing5740674]

When will LrC delivered for Windows ARM based PC's (eg Surface)?

[Lukas32932965qu7j]

I'd really appreciate, if my paid service would have a proper version on arm64 for windows (snapdragon x plus/elite cpu's) 

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with the existing Idea:

https://community.adobe.com/t5/lightroom-classic-ideas/p-need-native-support-for-wos-copilot-arm-dev...

[Zoë36619298sm0j]

heyyy,

When can I expect lightroom classic for my samsung galaxy book4?  

I just bought it and I didn't know that this laptop doesn't support LC.

I already tried copying it from my other laptop on the new one but this doesn't work.

And I actually need it and also pay for it.....

[brian_js1]

In the market to grab a new upgraded laptop. The lack of support for this is the only main thing dissuading me from going on ARM, as it is my most used application on my Windows machine.

[Paul McFarlane PSS]

It would be great if Adobe could be upfront about plans for this (outside of NA)

[Susan26327301rplc]

Don't do it. Think of all your cataloguing. I foolishly bought one with
snapdragon chip. Luckily for me the laptop was faulty and I was able to
replace it with an Intel chip.


So back to lightroom classic. You can use lightroom cloud which is still
very good. But it is missing those crucial cataloguing elements.

If buying a new laptop I would avoid the new ARM ones as there are other
programs that won't work either like ON 1 and Topaz

[defaultfa8b1n90ef26]

I have a new PC (Surface Laptop) with a Qualcomm CPU, Snapdragon 12 Elite and installing LrC doesn't work. According to the support info, ARM CPU ́s are not supported. I'm using WIN 11 ARM64 24H2, which actually includes an emulation. A way to install LrC on this type of PC should be found urgently.

I hope for a solution soon, Martin

[KSNelson]

The Slideshow Module is broken on my Windows 11 ARM64 PC.

I have been told that the error message imndicating that the "Dynamic Link Media Server failed to launch" is due to this PC being an ARM64 device and that the Intel-based version of LrC 14 0.1 will run on these PCs but it will have problems.  Apparently that is what I have enocuntered depsite doing the various uninstalls/reinstalls that Adobe support had me try.

Have others encountered similar problems?

Having to pay a subcription app that has a very important module not working at all is very frustrating and disappointing.  The Slideshow Module would seem to be a very important module in an image management application.

[johnrellis]

@KSNelson: "the error message imndicating that the "Dynamic Link Media Server failed to launch" is due to this PC being an ARM64 device"

I get the same error when I enter the Slideshow module on my LR 14.0.1 running on an ARM device.

[johnrellis]

@KSNelson: "the error message imndicating that the "Dynamic Link Media Server failed to launch" is due to this PC being an ARM64 device"

...but I'm still able to export the slideshow as PDF.

[KSNelson]

I will try that!

Thank you for letting me know about that.

[Peter336440368g96]

when will lightroom classic run on ARM processors?

[GoldingD]

Not a clue, but apparently not this month

And see:

• P: Native Support for WOS/CoPilot/ARM Devices |LrC Community Ideas

Note that I would assume that a moderator will merge your discussion into the above.

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with this existing Idea:

https://community.adobe.com/t5/lightroom-classic-ideas/p-native-support-for-wos-copilot-arm-devices/...

[KSNelson]

I am in the US and am running LrC on a Surface Pro 11 ARM64 machine.  For the most part, it works, and, as I understand it, it is in an emulation (Intel) mode.  However, the Slideshow Module does NOT work as the "Dynamic Link Media Server failed to launch."

[realmasters]

Thanks for the info @KSNelson . I heard that LRC could be installed in the US, but in Europe we don't even get the option via the Creative Cloud app.

I am now beyond frustration and into exasperation!

[Adam_Poliak3353]

Hey man I am about to purchase Samsung Book 4 was it already fixed? Can you install LrC there?

[johnrellis]

@Adam_Poliak3353P: "Hey man I am about to purchase Samsung Book 4 was it already fixed? Can you install LrC there?"

It's still the case that Creative Cloud will only install LR (Intel) on ARM devices in the US.  Some people have had success manually copying the Intel installation from another computer.

[KSNelson]

I believe that the Map module is also NOT working in LrC on ARM  machines.  Completely unresponsive.

Anybody else with an ARM PC also having this problem in addition to the Slide Show module?

[johnrellis]

The Map module works in my LR 14.1 (Intel) / Windows 11 (ARM) running in a Parallels virtual machine on an Apple Silicon Mac. (But I get the Dynamic Link Media Server Failed To Launch error in Slideshow.)

[KSNelson]

Thanks. I will try again. Maybe something else I did.

But I sure hope they get us an ARM version soon.

[Regis M]

Hi,

After multiple sessions with support, it seems clear that the LrC import no longer works on Windows 11 ARM architecture. I tried from Camera, from SD and even from hard drive. The import get stuck, sometime after ~150 photos, but most of the time from start. I already have a case. Cannot have any status or acknowlegement if it's a bug or not. Can someone help? 

Regis

[KSNelson]

After rebooting but before uninstalling and reinstalling, when I started
LrC and went to the Map module, I saw a quick burst message`saying
something to the effect of "Unable to connect to the Adobe Servers ..."

I searched Google's AI on this and came across Adobe's "Limited Access
Repair Tool."

I ran this and everything seems to be working again.

Not sure why but ...

Kent

PS: No change in the Dynamic Media Link business and therefore no working
Slideshow module.

[johnrellis]

@KSNelson, beware there is a longstanding bug in Windows LR, where if you exit LR while in the Map module, it won't work properly after restarting:

https://community.adobe.com/t5/lightroom-classic-bugs/p-map-module-not-working-11-3-1-on-some-window...

The workaround is easy: Exit LR from the Library module and then restart. It may be that in using the "Limited Access
Repair Tool",  you exited LR from Library or Develop rather than Map, and that's what caused Map to start working again.