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55

P: (Android 14) Blue or Negative Images

Explorer ,
Nov 12, 2023 Nov 12, 2023

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Hi,  

 

Idon't know if you can help me here but I got a strange behavior. I wanted to try out your Android App (Version 9.0.1) created an account and now everytime I load up a picture it shows totally blue. I can edit it and export it then everything is fine. Same if I try to take a screenshot. In the screenshot all fine. I don't know what's happening.

Is it possible that's a feature of the free version? 

Can you help? 😊

 

Thanks.

Mike

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correct answers 1 Correct answer

Explorer , Dec 20, 2023 Dec 20, 2023

Thanks. Now I got the update and the issue is fixed 👍

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correct answers 2 Pinned Replies

Adobe Employee , Dec 18, 2023 Dec 18, 2023

Please update to Lightroom Mobile for Android version 9.1.1 as soon as it is available in your App Store (note - it may take a few days to appear). 

Thank you for your patience. 

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Adobe Employee , Dec 20, 2023 Dec 20, 2023

Customers are reporting fixed in the 9.1.1 Update. 

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126 Comments
Adobe Employee ,
Dec 20, 2023 Dec 20, 2023

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Customers are reporting fixed in the 9.1.1 Update. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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