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26

P: (iOS and Android) Not rendering on export when using Lens Blur

Community Beginner ,
Oct 13, 2023 Oct 13, 2023

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After last update (blur effect) I can't render after edit pictures on my iPhone 12 pro max. Any thoughts?!

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Android , iOS: iPhone

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correct answers 1 Pinned Reply

Adobe Employee , Feb 20, 2024 Feb 20, 2024

Greetings all,

 

Updates for Adobe Lightroom Mobile products have been released.  The February 2024 updates contain a fix for this issue. 

Updates will be available via the Apple App Store, Google Play Store, and the Galaxy App Store. Note: it can take several days for some customers to receive a notification of an available update via their App Store.

 

Thank you for your patience.

Status Fixed

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Community Beginner ,
Oct 19, 2023 Oct 19, 2023

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@Rikk Flohr: Photography  , can we move this ticket from discussion to bug?

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Adobe Employee ,
Oct 19, 2023 Oct 19, 2023

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The team has asked for a couple of sample images they could evaluate. Is it possible for you to supply a couple of images that have very long export times?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Oct 19, 2023 Oct 19, 2023

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Please note, I am not able to export single image with blur option.

Please find the below two images which I have exported without blur for your reference.

 

IMG_20231002_162130.jpg

IMG_20231004_124547.jpg

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Community Beginner ,
Oct 20, 2023 Oct 20, 2023

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Just an observation:

1. Letting the 'stuck render' run for a bit (about 2-3 minutes in my case, though, might be faster...) then

2. Pressing the share button, allowing it a few seconds, it will 'render' the image and sharing to apps works


3. If step 1 is not performed, this doesnt work, it gets stuck too

Just sharing this in case anyone uses LR for socials update, this could be a quick workaround for image generation. I did not A/B on image quality and other differences

 

Another observation:
The 'stuck render' situation happens sometimes while in HDR edit mode with blur at 0 (note: blur was previously activated - previously not 0). So, bringing blur to 0, on some images, 'stuck render' situation would go away but not all 

Phone: Honor 70, MagicOS 7.1, Android 13

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New Here ,
Oct 21, 2023 Oct 21, 2023

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Same problem, fed up. 

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New Here ,
Oct 21, 2023 Oct 21, 2023

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When exporting images from Lightroom in iPad, the rendering is stuck at 50% and photo won't export. I've been using Lightroom for 3 years and this is the first time for this glitch 

any help would be appreciated 

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New Here ,
Oct 22, 2023 Oct 22, 2023

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Chiming in to add that I'm experiencing this issue too. RAW photos taken from my Sony A7IV are stuck on rendering when I use the new lens blur tool. Miraculously, I was able to export one photo and cannot replicate the steps I took on my iPhone 14 Pro (see below JPEG). I'm actually a little shocked to read that the developers were aware of a bug "that only affected large panoramic images" and still pushed this update to production. That's still a large enough use case to be a blocker in my opinion, especially considering this update through a bit of beta testing. I digress anyways, I'm hoping this gets fixed ASAP.

7IV01865.jpeg

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New Here ,
Oct 23, 2023 Oct 23, 2023

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I second this! Was having the same issue yesterday, and I'm working on an iPhone 15 pro max. Thought it was an issue with the raw file or something, but apparently it's a bigger issue than that. Thanks for sharing!

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New Here ,
Oct 24, 2023 Oct 24, 2023

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I cannot export and share the photo.

It gives an error like in the photo I uploaded.

Does anyone have any suggestions to solve this error?

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New Here ,
Oct 24, 2023 Oct 24, 2023

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Hallo Zusammen,

seit dem neuen Lightroom Update kann ich keine Bilder mehr Rendern. Er stockt bei dem Versuch und mehr passiert dann nicht. Hat jemand eine Idee an was das liegen könnte? 

 

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New Here ,
Oct 25, 2023 Oct 25, 2023

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Ever since the blur update came out on Lr mobile (iPhoneOS) every time I go to export it gets stuck in rendering and won't save/export.  I'm enjoying the new blur tool but won't export. 

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New Here ,
Oct 25, 2023 Oct 25, 2023

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The workaround by using web based is you can't add your watermark.  That I have seen anyway. 

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New Here ,
Oct 25, 2023 Oct 25, 2023

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I am using lightroom mobile for android/Samsung..after using the blur effect in a particular picture....that picture is not exporting 

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New Here ,
Oct 26, 2023 Oct 26, 2023

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Hello.

 

Ive been trying to export some edited photos from Lightroom on my iPhone and whenever I try the app just hangs at "Rendering" and doesn't do anything until process eventually times out. 

I've tried restarting the app/my phone. Uninstalling and re installing. Clearing my Lightroom local cache. Nothing seems to fix the problem. 

 

I'm attaching a screen shot of what it looks like when I try rendering. Any ideas on what I can do to fix the problem? 

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New Here ,
Oct 27, 2023 Oct 27, 2023

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Blur koi bhi image pe karte hai to photos save nahi ho pata hai processing hi dikhta rahta hai...

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New Here ,
Oct 27, 2023 Oct 27, 2023

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Same problem with Iphone, this drives me crazy.. please fix it Adobe...

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New Here ,
Oct 28, 2023 Oct 28, 2023

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Some photos are not saving after editing, just stuck on Rendering... any help?? 

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New Here ,
Oct 28, 2023 Oct 28, 2023

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I've had this same issue it just stops halfway 

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New Here ,
Oct 29, 2023 Oct 29, 2023

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Hi,

im using lightroom mobile app since 5-6 years and never faced this stypenof issue ever. I usually edit my DNG photos in lightroom mobile. But from 2 days, i am not able to export my "editing DNG images" in my iphone 15.
 it was doing work perfectly.  But this problem occur since two days. 
I'm exporting images in jpg format and tried every sizes of images for exporting but nothing work. 

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Community Beginner ,
Oct 29, 2023 Oct 29, 2023

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Hi guys,

I'm having troubles with export after the use of the function lens blur. It doesn't matter if i export in DNG or JPG etc. It sits half way "rendering" and it stays half way.

I tried it on my ipad pro, iphone and pc. unfortunately without succes. Can you guys help? 


the iphone i use is a iphone 13 pro max

ios version: 17.0.3

camera: canon 90D 

file format: RAW

other edits: yes


greetings,

 

Luuk

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Community Expert ,
Oct 29, 2023 Oct 29, 2023

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what app?

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Community Beginner ,
Oct 29, 2023 Oct 29, 2023

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Lr 

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Community Expert ,
Oct 30, 2023 Oct 30, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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New Here ,
Oct 30, 2023 Oct 30, 2023

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Can't save my edited photo its stuck on rendering nothin happen. Whats wrong?

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New Here ,
Nov 01, 2023 Nov 01, 2023

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Após atualização de desfoque, meu Lightroom mobile não quer exportar foto

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