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44

P: Lightroom iPad/iPhone Device overheats & brightness dims

Community Beginner ,
Dec 19, 2017 Dec 19, 2017

I haven't found anything related to this in online searches, so i thought i would ask Lightroom users.

 

I have Lightroom mobile installed on my iPhone 7 and when i use it, the phone gets very hot. If the ambient temp is 90 or better (which happens quite often here in Florida), the phone will overheat and shut down after a while. I used it without that happening yesterday (ambient temps around 75), but the phone was still quite hot. I have a pretty thin Spigen case on the phone, and it doesn't get hot with anything other apps.

 

Has anyone else experienced this?

 

 

Thanks,

 

 

Steve

Bug Unresolved
TOPICS
iOS: iPhone , iPadOS
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correct answers 1 Pinned Reply

Adobe Employee , Jan 11, 2022 Jan 11, 2022

Converting this to a bug just to be clear that we do acknowledge the reports here and have a ticket logged for the engineers to investigate.

 

Please share specific steps used when this occurs.

--- 

February 5, 2024 Update
[WORKAROUND]

Although it's not ideal, it may help if you enable ‘battery saver’ mode, which throttles the GPU then Lightroom performs much more slowly BUT the overheating/screen dimming issue no longer occurs.

 

 

Status Acknowledged
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replies 241 Replies 241
241 Comments
Explorer ,
Oct 24, 2024 Oct 24, 2024

Yup. Adobe should be ashamed. I just got home from a 3 week vacation shooting a ton of raw photos on Leica. Lightroom mobile was continuing to overheat and drain battery. I'd have to force quit and reboot everytime I opened it to prevent my phone from draining by dinner. I had a friend at Adobe look into this for me. He said they know the problem is still happening but can't reproduce while in debug mode. They call it a Heisenberg. I call it super lame. Rewrite it from the ground up. While you're at it rewrite everything. Especially After Effects... and fire that entire team. 

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New Here ,
Oct 30, 2024 Oct 30, 2024

Thanks but that doesn't work either  😞

 

I try everything and still change the brightness... it's really annoying 

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New Here ,
Dec 08, 2024 Dec 08, 2024

Hi

 I am using the latest iPhone 16 pro max and I have observed that while using the app for like 10 to 12 minutes there is a significant battery drain in my phone it was like almost 15 percent with device heating up as well. Even the edits where couple masks and basic exposure corrections. 

My battery health is 100 percent and I am non beta version of ios 18.1

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Explorer ,
Dec 09, 2024 Dec 09, 2024

I truly believe that Adobe wants to fix this 5+ year old bug but don't know how. They need to rewrite the app from scratch. Until then we should all move this thread to the Apple forums. If Apple was aware of how terrible this bug is they would remove it from App Store and force Adobe to deal with it. 

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New Here ,
Dec 09, 2024 Dec 09, 2024

Hi everyone, has anyone experienced lagging after using the app for a few minutes? My phone gets extremely hot, and the app starts lagging. I’ve contacted both Adobe support and Apple support, but neither of them seems to know what’s causing the issue.

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Explorer ,
Dec 09, 2024 Dec 09, 2024

Yes... these are the symptoms we have all been here asking them to fix. I recently took a trip to Bali and only had my phone to offload photos from my camera for editing in Lightroom. Phone would heat up then battery would die. My workaround was to always reboot the phone after using LR, then immediately force quit the app after reboot. Of course I would randomly forget. Really the worst iPhone app I've ever experienced in terms of massive bug. Unfortunately I can not find any other app that offers such good raw editing with cloud syncing so I keep using it. 

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New Here ,
Dec 18, 2024 Dec 18, 2024

Experiencing performance throttled and overheat with quick battery drain on iphone 16 pro max. Never experienced this on Android devices

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New Here ,
Dec 24, 2024 Dec 24, 2024

same here ! only when i using these adobe apps 

 

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New Here ,
Jan 06, 2025 Jan 06, 2025

I've just read every single reply in this thread and apparently still no solution after all these years... I recently purchased the new 13' iPad Pro M4 hoping this wont be an issue for me long term. I upgraded from my M1 iPad Pro (11-inch) (3rd Generation) that would constantly dim after 5/10 minutes of usage editing in Lightroom making it extremely difficult to accurately edit on the iPad. I continued to edit most of the time even with the screen dimming and tried my best to gauge the corrections I was making and verify after the screen brightened back up. I would strongly suggest you DONT do this as it will completely degrade your hardware and just make things worse. I really wanted to read this thread because I'm nervous to degrade the hardware on my new M4 iPad and wondered if there were any solutions. I'm still pretty new to this device, only have had it for 3 days but I will definitely edit a full project soon with 300+ Raw photos and see how it performs. So far I've noticed this iPad doesn't get as hot as my old M1 when editing but I can only assume after some time it will began to overheat more often. Adobe please fix this... I shouldn't be afraid to cut years off the life of my iPad to use a photo editing app. I will continue to share my progress with this device as more time passes, the only negative is by that time my return policy will be void (Go figure!)... 

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Community Beginner ,
Feb 16, 2025 Feb 16, 2025

This has occurred on all my iPhones over the past five years, if I edit and colour-grade a raw photo, add masks, and especially use the healing/AI removal tool, the phone's SoC heats up significantly, causing throttling and screen-dimming. I've set a short cut ever since to toggle Low Power Mode as soon as the app is opened and it prevents all those issues at barely a performance downgrade.

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Adobe Employee ,
Feb 25, 2025 Feb 25, 2025

Have you tried to turn off Automatic Brightness via iOS settings to see if that makes a difference?


just run the following steps...

  1. Open Settings: Look for the gear icon on your home screen and tap it.
  2. Select Accessibility: Scroll down and tap on Accessibility.
  3. Tap Display & Text Size: You’ll see various options relating to display settings.
  4. Toggle Off Automatic Brightness: You should see an option for Automatic Brightness here. Simply toggle it off.
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New Here ,
Feb 25, 2025 Feb 25, 2025

Finally an actually employee replying after such a long time. If you guys would actually use your own product you'd see it's still a problem. The auto dimming isn't the problem. It's the device turning into the sun the moment you use lightroom for longer than 2 mins 

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Community Beginner ,
Feb 25, 2025 Feb 25, 2025

I don't mean this unkindly but I don't think you've understood the issue.

 

This is a hardware issue where the device overheats and the operating system dims the screen to protect it. It has nothing to do with the brightness settings that the user is able to change from iOS or iPad OS. 

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Community Beginner ,
Feb 25, 2025 Feb 25, 2025

As an employee is embarrassing to reply like that, did you take the time to read all the comments above? This issue is very annoying, please grab an iPad Pro install Lightroom, and use it for at least 5 minutes, Adobe have a QA area? is this app even tested before each release?

 

This should open a BUG case, where people can give feedbacks and an status of the DEV area on this. or do as I did, use another app and enjoy the full potential of the iPad hehehe

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Explorer ,
Feb 25, 2025 Feb 25, 2025

Even crazier to me is how Apple allows this app to pass their QA. 

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New Here ,
Mar 02, 2025 Mar 02, 2025
LATEST

Same with me! Happeing in lightroom even tho I changed my display light settings

 

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