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hi,The "store locally" function on iOS seems to be not working anymore.The only way to get the counter increasing is by manually "load" a picture by opening it.I have enough space on my devices, rebooted the apps, devices and tried on different networks. Any others having this issue?Kr,
Hi at all,
after 1 year I still have the same
problem named above. I am not able to store albums locally and completely on my iOS
devices. My iPad and my iPhone download only a certain number of photos and
stop without any obvious reason. Furthermore, devices stop at a different number of photos. Therefore, I conclude that not a single photo is the cause of the problem.
I read all the replies above and none
of the solutions are working for me. The problems occurred on different devices
as well. For example, I just bought a new iPhone and the problem persists. I
also deleted the Cache and tried to make minor changes on all photos (e.g., star rating).
The albums (yes - the problem occurs
regarding several albums), which I am trying to download only contain HEIC
files from my iPhone and ARW files from my Sony alpha.
Is there somebody else, who still has
this problem? Or is the team still working on a solution?
I have to say that I am kind of
disappointed, since I am paying 10 Euro per month and one of the basic functions
(offline availability of my photos) is not working.
Thanks a lot in advance.
I am having this problem as well. Just spoke with support about it. All albums are stopping with one photo left. Its discouraging to see that 2 years ago this was a problem and it still hasnt been resolved.