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P: Not enough free disk space - Lightroom thinks some MOV files are thousands of petabtyes

New Here ,
Sep 30, 2024 Sep 30, 2024

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Lightroom has been having issues with some, but not all video files, saying it cannot import because I do not have disk space for thousands of petabytes (which isn't even possible). I have had this issue with videos from both my GoPro and Nikon Z30. Lightroom thinks the file size is enormous, but everywhere else the file size is correct.

 

If I import with Browse and navigate to the camera folder, it does not have any issues, but that's not a good fix for me when I have to hunt through an import of 400 files to uncheck the culprits so I can import the rest normally. 😞

 

I have no idea why this is happening or how to fix - I am trying to do more video editing, and it'll keep being a pain in the butt if I can't get to the bottom of it. Happy to take any advice.

 

Thanks,

Sarah

Bug Unresolved
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Windows

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2 Comments
Adobe Employee ,
Oct 01, 2024 Oct 01, 2024

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Please go to Help>System Info… and provide us with your software's installed version number. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Oct 02, 2024 Oct 02, 2024

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I am using version 7.5.

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