• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

P: Presets not importing correctly using Lightroom Mobile v9.4

Community Beginner ,
Jun 27, 2024 Jun 27, 2024

Copy link to clipboard

Copied

When I import one of my preset pack ZIP files into LRM v9.4 on my iPad Pro, it seems to import correctly. However, the individual preset names are wildly long. They adopt a [Group Name] / [Preset Name] naming convention. More importantly, none of the presets support the Amount slider. This is also true when the presets sync to LRD. None of the presets support the Amount slider there as well.

Oddly enough, everything works as expected when importing the same ZIP file directly into LR Desktop. The Presets display the names I prescribed when they were first saved, and each preset supports the Amount slider.

Steps to Reproduce:
1. Import the attached ZIP file into LRM v9.4
2. Tap to apply a preset.

Actual Result: The preset is applied but does not support the Amount slider, which should be.

Expected Result: The preset gets applied AND supports the Amount slider.

Any Workarounds: Delete the group and import the ZIP file using LRD.

System Info: iPad Pro M1 - Lightroom Mobile v9.4
Build: 9.4
Bug Fixed
TOPICS
iOS: iPhone , iPadOS

Views

569

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jul 22, 2024 Jul 22, 2024

Lightroom Mobile for iOS 9.4.1 is live in the App Store and has a fix for this issue.  Please search the app store and install the update. 

Status Fixed

Votes

Translate

Translate
9 Comments
Participant ,
Jul 01, 2024 Jul 01, 2024

Copy link to clipboard

Copied

I have same problem on iPad Air M1 and iPhone 15 Pro 😞 Hope the will fix it ASAP!

 

PS: Import in Lightroom Mobile on an Android phone works without any problems. Presets import with their normal names and have the ability to change the preset strength

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jul 01, 2024 Jul 01, 2024

Copy link to clipboard

Copied

Thank you for confirming that you're experiencing the same issue on iOS/iPadOS and that LR for Android properly imports presets! I hope a fix is released soon because this has been a long-anticipated feature for Mobile.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 01, 2024 Jul 01, 2024

Copy link to clipboard

Copied

Hey Brian, I mentioned this to the team but it may be a bit before we hear from them as we're on our summer break. (don't tell anyone I'm woriking right now) 😜

Everyone is back next Monday. Thanks for reporting this.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jul 01, 2024 Jul 01, 2024

Copy link to clipboard

Copied

Thanks so much for chiming in during your break, Rick! It's reassuring to hear that it's being raised with the team. I filed a bug last week shortly before creating this thread, so hopefully, that'll help with tracking it, too.

 

I hope you have a fantastic summer break! Chat soon. 👍🏼

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 01, 2024 Jul 01, 2024

Copy link to clipboard

Copied

@unique_character0D4C I don't see the zip file attached here. could you post it so I can pass it along?

Votes

Translate

Translate

Report

Report
Community Beginner ,
Jul 01, 2024 Jul 01, 2024

Copy link to clipboard

Copied

@Rick Spaulding - Sure thing! I just DM'd you with a link to the ZIP file.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 01, 2024 Jul 01, 2024

Copy link to clipboard

Copied

Perfect! I passed it along.

Votes

Translate

Translate

Report

Report
Participant ,
Jul 22, 2024 Jul 22, 2024

Copy link to clipboard

Copied

Hi, Have you got any info when we could expect this to be fixed? 

Thanks
Paweł Słowik

www.slowik.eu

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jul 22, 2024 Jul 22, 2024

Copy link to clipboard

Copied

LATEST

Lightroom Mobile for iOS 9.4.1 is live in the App Store and has a fix for this issue.  Please search the app store and install the update. 

Rikk Flohr: Adobe Photography Org
Status Fixed

Votes

Translate

Translate

Report

Report