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Participant
September 22, 2022

P: Some thumbnail previews are missing in the Grid

  • September 22, 2022
  • 2 replies
  • 1995 views

Hi everyone! So recently I noticed that my lightroom catalog was not showing all of the photos when in grid view. The more recent photos are visible, but as I scroll down in my catalog, all photos do not show up. What I see is just a few photos sprinkled around the grid with many blanks in between. I can click on all the blanks and their size is shown in their outlines but nothing shows up. I have tried uninstalling the app and reinstalling it but that did not work. In my settings I have my originals saved to my external SSD and a copy of smart previews stored on my computer's drive. I also have a photo cache of 10GB set up which is the default. What is weird is I can click on the missing photos and they pull up normally and display correctly in detail view. Then when I go back to grid view, they are gone. If it makes a difference I am using a M1 Macbook Pro. Does anyone know how to fix this issue?

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2 replies

Rikk Flohr_Photography
Community Manager
Community Manager
October 18, 2022

Greetings,

 

Updates to Adobe Photography Products were released today and contain a fix for this issue. Please refresh your Adobe Creative Cloud App ([Ctrl/Cmd]+[Alt/Opt]+[ R ]) and download the updated version “.0”. 

 

Thank you for your patience. 

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
September 22, 2022

Setting status  - adding bug number 

Rikk Flohr: Adobe Photography Org