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P: Photoshop 2023 beta has very high power usage

New Here ,
Oct 13, 2022 Oct 13, 2022

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Issue:
Photoshop 2023 beta has very high power usage and increased CPU consumption after duplicating layer which is causing performance issues.

 

Note, it also looks like this issue is currently breaking the rendering if images in UXP panels. More details about that below.

 

Photoshop Version:
Adobe Photoshop Version: 24.1.0 20220927.m.1913 5f3f6e9 x64

 

OS and version:
Windows 10.0.19043, macOS 11.6, macOS 13.0 Beta

 

Steps to reproduce:

  1. Create New Document (I was primarily testing with 100x100 px, 300dpi, RGB 8bit, White Background - But tested some other options and it doesn't seem to matter)
  2. Take a look at Task Manager/Activity Monitor and note the current resource levels of Photoshop while idling.
  3. Duplicate the layer
  4. Take another look at Task Manager/Activity Monitor and note the new resource levels

 

Expected Result:
To see a momentary spike in CPU and Power Usage while the layer is being duplicated, but then for it to return back to similar levels to it had before (this is the behavior in Photoshop 2022)

 

Actual Result:
CPU and Power Usage levels spike during duplication as expected, but neither goes back to anywhere close to their original levels until the file is closed. Deleting the layer, or undoing the action doesn't make any difference. The only way to resolve it is to close the file. Same issue seen on both Win and Mac.

 

TaskManagerScreenshots.png

 

Some background context:
I'm part of a team that develops plugins for Photoshop. When testing the Beta with our plugins we noticed that images displayed in our UXP panels weren't always showing up, and resolution and size was often wrong (These are just simple <img> elements that work fine in Photoshop 2021 and 2022).

 

Initially we thought it might be a UXP issue, but after some digging realized that we could trigger the problem by duplicating layers.

 

Removing all of our plug-ins and monitoring Task Manager led us to find the Power/CPU issue. It looks like some process in code might be spinning out when the layer is duplicated and consuming resources that would normally be available for the UXP panels to render images.

 

Let me know if you need any more information or for me to test anything else on my side.

 

Thanks,
Gareth

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Desktop-macOS , Desktop-Windows

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correct answers 1 Correct answer

Adobe Employee , May 24, 2024 May 24, 2024

This issue was fixed with the 24.0 release.

 

Thanks,

Cory - Photoshop Product Manager

Status Fixed

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correct answers 1 Pinned Reply

Adobe Employee , Oct 13, 2022 Oct 13, 2022

Thank you @garethf.aq for the heads up, the team can reproduce and will start working on this.

Thank you,

Status Investigating

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7 Comments
Adobe Employee ,
Oct 13, 2022 Oct 13, 2022

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Thank you @garethf.aq for the heads up, the team can reproduce and will start working on this.

Thank you,

Status Investigating

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New Here ,
Oct 14, 2022 Oct 14, 2022

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Thanks Cory!  Appreciate the response and glad to hear that the team was able to reproduce.

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Adobe Employee ,
Oct 14, 2022 Oct 14, 2022

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We thank you @garethf.aq for the excellent STR and heads up on this huge issue. We appreciate your help sorting it out and should have fix going out very soon.

 

Thank you,

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Explorer ,
Jan 04, 2023 Jan 04, 2023

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Hi All,

Keep these settings, it should solve the issue

and don't worry if some of the settings are grayed out at step 8

Screenshot_1.png

 

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Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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With task manager open, I see photoshop spike to "Very High" in power consumption from tasks such as simply saving a PSD. I just recovered from a crash minutes ago which I see very often - dragging a layer, or several layers down to the trash to be deleted - and everything freezes with photoshop not responding.

I have a very high end PC. It's always surprising to me how often photoshop freezes/crashes. It wasn't until tonight that I noticed the task manager power consumtion reading "Very High" during a simple Ctrl+S save of my file. (which lead me to this thread.)

Curious how common this behavior is for other users.

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Adobe Employee ,
Feb 21, 2024 Feb 21, 2024

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Hi @Riverforged this is a very old forum post, so based on the current Ps beta release: Adobe Photoshop Version: 25.6.0 20240217.m.2506 d5ee5e5 arm64 if you are seeing this high usage and crashes, please start a new thread and share your sysinfo and will see what might be happening.

 

Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

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Adobe Employee ,
May 24, 2024 May 24, 2024

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LATEST

This issue was fixed with the 24.0 release.

 

Thanks,

Cory - Photoshop Product Manager

Status Fixed

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