P: UPDATE popup won't go away

Report · Jan 07, 2023

Can't figure out how to get rid of the brown popup that will not move. Asking me to update PS.

Report · Jan 07, 2023

Report · Jan 09, 2023

I have the same problem. can't remove it have tried removing all notifications in CC but nothing helps. I was hoping Adobe would come up with a solution so I don't have to buy a whole new computer.

Report · Jan 09, 2023

Hey @ChuckDavisRE and @Erik Claesson, would it be possible to see your sysinfo? It may help the team to see what is going on...

Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Curious if you have gone into Creative Cloud and tried updating Ps Beta, is this possible for you?

Thank you,

Cory

Report · Jan 09, 2023

Adobe Photoshop Version: 24.0.0 20220915.m.1898 0d416d5 x64 Number of Launches: 1 Operating System: Mac OS 10.15.7 System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading Physical processor count: 2 Logical processor count: 4 Processor speed: 2500 MHz Built-in memory: 16384 MB Free memory: 8561 MB Memory available to Photoshop: 13723 MB Memory used by Photoshop: 70 % Crash Handler: Sentry DCX Version: 6.7.2 SAM SDK Version: 2.0.0-main.1415 ACP.local Status: - SDK Version: 2.7.1.2 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.1.0.10 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credentials is enabled Content Credential Helper Version: Not Available Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 128K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: HarfBuzz Not Initialized TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel HD Graphics 4000
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 1,610 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1080, right=1920 Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/sniffer" -baseTimeMS=4595079 -comment=Photoshop Version: Adobe Photoshop 24.0.0 20220915.m.1898 0d416d5 x64

[575 ms]
Start sniffer 2023-01-09 16:33:27
# Photoshop Version: Adobe Photoshop 24.0.0 20220915.m.1898 0d416d5 x64
sniffer -baseTimeMS=4595079 -comment=Photoshop Version: Adobe Photoshop 24.0.0 20220915.m.1898 0d416d5 x64

{31 ms}
Start platform native
# displays: 1
Display 0
Display: 751401866
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (524.387 294.968)
Pixel size: (0.273118 0.273118)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel HD Graphics 4000 index=0 preferred=1)

# devices: 1
Device 0
Name: Intel HD Graphics 4000
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: EMBEDDED
# attached displays: 1
751401866
GPU accessible RAM: 1,610 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 1,610 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{359 ms}

{359 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 751401866
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (524.387 294.968)
Pixel size: (0.273118 0.273118)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16925696 index=0 preferred=1)

# devices: 1
Device 0
Name: Intel HD Graphics 4000 OpenGL Engine
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
751401866
GPU accessible RAM: 1,536 MB
VRAM: 1,536 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 INTEL-14.7.28)
Device version: 2.1 (2.1 INTEL-14.7.28)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16925696
Display mask: 255
End platform OpenGL
{383 ms}

{383 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: HD Graphics 4000
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 1,610 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Apr 19 2022 00:27:55))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 16 GB / s
Compute score: 109.331
Device name string: HD Graphics 4000
Device vendor string: Intel
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{572 ms}

Exit code kExitNormal
End sniffer 2023-01-09 16:33:28
[kStatusNormal, kExitNormal]

[575 ms]
Finish RunAllAPIs

[3763 ms]
Start GetSnifferResult

[3763 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 96040487472192498775 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop (Beta)/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 446,9G, 324,3G free Required Plugins folder: /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop (Beta)/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.171c27fab 79.171c27fab libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.3.2 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 5.0.0 79.bead9cf926. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.43e459d. AIDE.framework AIDE 4.0.0 79.d7ba9226 boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.bead9cf926. AdobeXMPFiles.framework AdobeXMPFiles 79.171c27fab 79.171c27fab AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 26.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 7.0.0 79.bead9cf926. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 9.0.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 18.0.0 79 . 6c2661f86 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 26.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.43e459d. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.171c27fab 79.171c27fab AdobeJP2K.framework AdobeJP2K 4.0.0 79.7f05fe0 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.d8ca6a0. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.bead9cf926. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 26.0.0.670 SPBasic.framework SPBasic 26.0.0.670 AdobeCoolType.framework AdobeCoolType 8.0.1 79.bead9cf926. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.51562 79.4e4cf9bd dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 26.0.0.670 AILib.framework AILib 26.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 26.0.0.670 Unified Extensibility Platform uxp-6.3.3-1-7e78828 UPIC 2.5.0 Required plugins: Accented Edges 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 24.0.0, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.1.1 (1329), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.1.1 (1329), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.0 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.0 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.0 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.0 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.0 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.0, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.0 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.0.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.0.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.0.0, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 24.0 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 24.0 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 24.0.0, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 24.0, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Substance Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.4.0.31 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.4.0/" CDO: 1.132.5
CmdN: 1.16.0
CDP: 1.156.4
Projects: 1.7.0 Loaded at: 122 ms - launch time impact: 38 ms Content Credentials (Loaded) 0.31.6.0 - from the file "Required Folder" Loaded at: 4915 ms - launch time impact: 0 ms ccx-timeline (Prepared) 3.1.2.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 25.5.0.0 - from the file "Required Folder" Loaded at: 4915 ms - launch time impact: 0 ms Beta Feedback (Prepared) 1.14.0.0 - from the file "Required Folder" CCX Sharesheet UXP (Prepared) 23.19.1.0 - from the file "Required Folder" Share Panel (Loaded) 1.0.5.0 - from the file "Required Folder" Loaded at: 126 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.22.9.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Prepared) 0.1.4.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 4916 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 4339 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 4340 ms - launch time impact: 0 ms Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 4722 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.9.0.29 - from the file "Required Folder" Loaded at: 4938 ms - launch time impact: 1 ms Neural Filters (Registered) 1.14.2.23 - from the file "Required Folder" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/manager.html” Installed TWAIN devices: NONE

Report · Jan 09, 2023

Hi The latest beta update requires me to upgrade my mac's operating system to Mac os Big sur. My computer can handle Mac os Catalina well but it can't handle Mac osBig sur.

It was not possible to make a Copy/Paste to reply when I had copied the text and pasted it, the reply message interpreted it as spam text.

Report · Jun 07, 2023

Did you ever find an answer to this?

Report · Jun 08, 2023

I am looking for the same answer

Report · Jun 22, 2023

hi.I want to disable this notification, there is no X button or any button to close it, which makes it difficult for me to operate, as it overlaps with my function. Can you please tell me how to delete it? I do not need the update

Report · Jun 23, 2023

Hi @Pp301153929odi this is part of using the beta software - there is a new version out and so this version is deprecated and should no longer be used. There is no way to remove this unless you upgrade your beta version.

Report · Jun 24, 2023

Did you ever get a useful reply to this? I'm having the same problem and it is driving me nuts.

Report · Jun 25, 2023

Adobe Photoshop Version: 24.6.0 20230520.m.2181 4e0245f x64
Number of Launches: 21
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.1848
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2712 MHz
Built-in memory: 32491 MB
Free memory: 20827 MB
Memory available to Photoshop: 24968 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.5
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.3.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credentials is not available
Sophia Info:
-Ps_Feature_Flag campaignID:56833 variationID:172747
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA Quadro P2000
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,212 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe" -baseTimeMS=757836547 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230520.m.2181 4e0245f x64

[1570 ms]
Start sniffer 2023-06-25 18:44:55
# Photoshop Version: Adobe Photoshop 24.6.0 20230520.m.2181 4e0245f x64
C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=757836547 -comment=Photoshop Version: Adobe Photoshop 24.6.0 20230520.m.2181 4e0245f x64

{145 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,280, 720)
Dimensions: (1,280 720)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA Quadro P2000 index=0)

# devices: 2
Device 0
Name: NVIDIA Quadro P2000
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,212 MB
VRAM: 4,212 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,034 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-03-09 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.2879
Supports UMA: UNSUPPORTED
D3D-ID: 7354

Device 1
Name: Intel(R) UHD Graphics P630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,168 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,034 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2021-06-01 000000.000000-000
Driver age: 24 months
Driver version: 27.20.100.9664
Supports UMA: SUPPORTED
D3D-ID: 16020
End platform native
{367 ms}

{367 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,280, 720)
Dimensions: (1,280 720)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Quadro P2000/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: Quadro P2000/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,212 MB
VRAM: 4,212 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,034 MB
API version: 2.1 (2.1.2 NVIDIA 528.79)
Device version: 2.1 (2.1.2 NVIDIA 528.79)
Vendor name: NVIDIA
Driver date: 2023-03-09 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.2879
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{578 ms}

{578 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Quadro P2000
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 82 GB / s
Compute score: 1,017.41
Device name string: Quadro P2000
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics P630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 13,627 MB
VRAM: 13,627 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 15 GB / s
Compute score: 152.876
Device name string: Intel(R) UHD Graphics P630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1471 ms}

Exit code kExitNormal
End sniffer 2023-06-25 18:44:56
[kStatusNormal, kExitNormal]

[1571 ms]
Finish RunAllAPIs

[5432 ms]
Start GetSnifferResult

[5432 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 91198705682269962157
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
Temporary file path: C:\Users\DELL75~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 438.7G, 165.4G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

Installed components:
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AGM.dll AGM 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/02/18-12:18:34 79.78f7814 79.78f7814
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.1.0-11-16f02e5
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.6
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.6
PSViews.dll Adobe Photoshop 2023 24.6
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.1.0-11-16f02e5
UPIC 2.6.0

Required plugins:

Accented Edges 24.6 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.6 - from the file “Adaptive Wide Angle.8bf”
Analog Efex Pro 3 NO VERSION - from the file “NikCollection.8bf”
Angled Strokes 24.6 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.8bf”
Average 24.6 - from the file “Average.8bf”
BackgroundFilter 5.0.5 - from the file “Background.8bf”
Bas Relief 24.6 - from the file “Filter Gallery.8bf”
BMP 24.6 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.3.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.3.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.6 - from the file “Filter Gallery.8bf”
Charcoal 24.6 - from the file “Filter Gallery.8bf”
Chrome 24.6 - from the file “Filter Gallery.8bf”
Cineon 24.6 - from the file “Cineon.8bi”
Clouds 24.6 - from the file “Clouds.8bf”
Color Efex Pro 5 NO VERSION - from the file “NikCollection.8bf”
Color Halftone 24.6 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.6 - from the file “Filter Gallery.8bf”
Conté Crayon 24.6 - from the file “Filter Gallery.8bf”
Craquelure 24.6 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.6 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.6 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.6 - from the file “Filter Gallery.8bf”
Crystallize 24.6 - from the file “Standard MultiPlugin.8bf”
Cutout 24.6 - from the file “Filter Gallery.8bf”
Dark Strokes 24.6 - from the file “Filter Gallery.8bf”
De-Interlace 24.6 - from the file “Standard MultiPlugin.8bf”
Dfine 2 5.0.5 - from the file “Dfine2.8bf”
Dicom 24.6 - from the file “Dicom.8bi”
Difference Clouds 24.6 - from the file “Clouds.8bf”
Diffuse Glow 24.6 - from the file “Filter Gallery.8bf”
Displace 24.6 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.6 - from the file “Filter Gallery.8bf”
Entropy 24.6 - from the file “statistics.8ba”
Export Color Lookup Tables 24.6 - from the file “Export3DLUT.8be”
Extrude 24.6 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.6 - from the file “FastCore.8bx”
Fibers 24.6 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.6 - from the file “Filter Gallery.8bf”
Filter Gallery 24.6 - from the file “Filter Gallery.8bf”
FineStructuresFilter 5.0.5 - from the file “FineStructures.8bf”
Fresco 24.6 - from the file “Filter Gallery.8bf”
GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.8bf”
Glass 24.6 - from the file “Filter Gallery.8bf”
Glowing Edges 24.6 - from the file “Filter Gallery.8bf”
Grain 24.6 - from the file “Filter Gallery.8bf”
Graphic Pen 24.6 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.6 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.6 - from the file “HalideBottlenecks.8bx”
HDR Efex Pro 2 5.0.5 - from the file “HDR Efex Pro 2.8bf”
HDRMergeUI 24.6 - from the file “HDRMergeUI.8bf”
HotPixelsFilter 5.0.5 - from the file “HotPixels.8bf”
HSB/HSL 24.6 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.6 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.6 - from the file “Filter Gallery.8bf”
JPEG 2000 24.6 - from the file “JPEG2000.8bi”
Kurtosis 24.6 - from the file “statistics.8ba”
Lens Blur 24.6 - from the file “Lens Blur.8bf”
Lens Correction 24.6 - from the file “Lens Correction.8bf”
Lens Flare 24.6 - from the file “Standard MultiPlugin.8bf”
Liquify 24.6 - from the file “Liquify.8bf”
Luminar AI 17.0 - from the file “LuminarAI.8bf”
Matlab Operation 24.6 - from the file “ChannelPort.8bf”
Maximum 24.6 - from the file “statistics.8ba”
Mean 24.6 - from the file “statistics.8ba”
Measurement Core 24.6 - from the file “MeasurementCore.8me”
Median 24.6 - from the file “statistics.8ba”
Merge to HDR Efex Pro 2 5.0.5 - from the file “HDR Efex Pro 2.8bf”
Mezzotint 24.6 - from the file “Standard MultiPlugin.8bf”
Minimum 24.6 - from the file “statistics.8ba”
MMXCore Routines 24.6 - from the file “MMXCore.8bx”
Mosaic Tiles 24.6 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.6 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.6 - from the file “Filter Gallery.8bf”
Nik Collection Service NO VERSION - from the file “NikCollection.8bf”
Nik Selective Tool 2 5.0.5 - from the file “SelectivePalette.8li”
Note Paper 24.6 - from the file “Filter Gallery.8bf”
NTSC Colors 24.6 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.6 - from the file “Filter Gallery.8bf”
OpenEXR 24.6 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.6 - from the file “Filter Gallery.8bf”
Palette Knife 24.6 - from the file “Filter Gallery.8bf”
Patchwork 24.6 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.6 - from the file “Standard MultiPlugin.8bf”
PCX 24.6 - from the file “PCX.8bi”
Perspective Efex 5.0.5.47 - from the file “PhotoshopPlugin-filterPerspectiveEfex64.8bf”
Perspective Efex automation 5.0.5.47 - from the file “PhotoshopPlugin-automationPerspectiveEfex64.8li”
Photocopy 24.6 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.6 - from the file “ChannelPort.8bf”
Pinch 24.6 - from the file “Standard MultiPlugin.8bf”
Pixar 24.6 - from the file “Pixar.8bi”
Plaster 24.6 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.6 - from the file “Filter Gallery.8bf”
Pointillize 24.6 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.6 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.6 - from the file “PBM.8bi”
Poster Edges 24.6 - from the file “Filter Gallery.8bf”
Radial Blur 24.6 - from the file “Standard MultiPlugin.8bf”
Radiance 24.6 - from the file “Radiance.8bi”
Range 24.6 - from the file “statistics.8ba”
Render Color Lookup Grid 24.6 - from the file “Export3DLUT.8be”
Reticulation 24.6 - from the file “Filter Gallery.8bf”
Ripple 24.6 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.6 - from the file “Filter Gallery.8bf”
Save for Web 24.6 - from the file “Save for Web.8be”
ScriptingSupport 24.6 - from the file “ScriptingSupport.8li”
ShadowsFilter 5.0.5 - from the file “Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener 5.0.5 - from the file “SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 5.0.5 - from the file “SHP3OS.8bf”
Shear 24.6 - from the file “Standard MultiPlugin.8bf”
Silver Efex Pro 3 NO VERSION - from the file “NikCollection.8bf”
Skewness 24.6 - from the file “statistics.8ba”
SkinFilter 5.0.5 - from the file “Skin.8bf”
SkyFilter 5.0.5 - from the file “Sky.8bf”
Smart Blur 24.6 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.6 - from the file “Filter Gallery.8bf”
Solarize 24.6 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.6 - from the file “Filter Gallery.8bf”
Spherize 24.6 - from the file “Standard MultiPlugin.8bf”
Sponge 24.6 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.6 - from the file “Filter Gallery.8bf”
Stained Glass 24.6 - from the file “Filter Gallery.8bf”
Stamp 24.6 - from the file “Filter Gallery.8bf”
Standard Deviation 24.6 - from the file “statistics.8ba”
StrongNoiseFilter 5.0.5 - from the file “StrongNoise.8bf”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.6 - from the file “Filter Gallery.8bf”
Summation 24.6 - from the file “statistics.8ba”
Targa 24.6 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.6 - from the file “Filter Gallery.8bf”
Tiles 24.6 - from the file “Standard MultiPlugin.8bf”
Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.8li”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
Torn Edges 24.6 - from the file “Filter Gallery.8bf”
Twirl 24.6 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.6 - from the file “Filter Gallery.8bf”
Vanishing Point 24.6 - from the file “VanishingPoint.8bf”
Variance 24.6 - from the file “statistics.8ba”
Viveza 3 NO VERSION - from the file “NikCollection.8bf”
Water Paper 24.6 - from the file “Filter Gallery.8bf”
Watercolor 24.6 - from the file “Filter Gallery.8bf”
Wave 24.6 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.6 - from the file “WIASupport.8li”
Wind 24.6 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.6 - from the file “WBMP.8bi”
ZigZag 24.6 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.6.1.2 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.1\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Loaded at: 143 ms - launch time impact: 85 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 18987 ms - launch time impact: 0 ms
Beta Feedback (Loaded) 1.15.1.0 - from the file "Required Folder"
Loaded at: 15132 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 151 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 154 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.23.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 18989 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.13.0.0 - from the file "Required Folder"
Loaded at: 18991 ms - launch time impact: 1 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 17669 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 17672 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.5.0.71 - from the file "Required Folder"
Loaded at: 18994 ms - launch time impact: 24 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 23

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\manager.html”

Installed TWAIN devices: NONE

Report · Jun 28, 2023

Seriously Adobe?

Report · Jun 28, 2023

Hello,

Today I got a brownish-colored popup in PS beta saying "Time to update! It has been five weeks since this Prerelease build was released. Please install the latest build via Creative Cloud to stay up-to-date with features and fixes." It then provides a link to "See Prerelease Announcements Online" but the link simply brings me to the adobe.com landing page.

So, that's fine I'm happy updating. The problem is that according to CC everything is up to date. No matter how many times I try to check for updates, I can't find any. I've reset all of the apps, I've logged out of CC and logged back in, still nothing. Restarted the computer, basically all of the steps that you'd take to try to resolve something like this.

Now, normally I would just shrug my shoulders and close the popup and figure it was a server error and try again later. The problem is, it is impossible to close the popup. It's permanent. What's worse is that I can't even *move* it on the screen and simply work around it. I'm now just stuck unable to use Beta and unable to update.

Infuriating to say the least.

PS Beta version: 24.6 m.2185

Mac OS Ventura 13.0

Report · Jun 29, 2023

i found the trick, just one mouse click over the photoshop menu bar area..

one click will remove the pop up, and one more click will bring it up

Report · Jun 29, 2023

whats the trick

Report · Jun 29, 2023

one click on menu bar area will remove the pop up, and one more click will bring it up

Report · Jun 29, 2023

I don't want to update. Do better.

Report · Jun 29, 2023

Hmm, this didn't work for me. Are you using a Mac? It briefly disappears while *dragging* the menu bar but immediately reappears in the same sport when you stop moving the window. Simply clicking on the menu bar does nothing on my end. Thanks for the reply though!

Report · Jun 29, 2023

There was a new beta release today -- see if you Check for Updates in the Updates section of CC Desktop, and/or Look in the Beta apps section. The latest version is 24.7 build 2223 (specifically: Adobe Photoshop Version: 24.7.0 20230628.m.2223)

Report · Jun 29, 2023

Hi Pete, thanks for the info, good to know. Nope, no matter how I approach it it's not showing updates anywhere. Maybe it's a server propagation thing, I'll keep trying throughout the day. This is definitely a pretty annoying bug in the meantime though, especially as we all get used to the Beta workflow - it feels strange to have to "downgrade" so to speak to the public release.

Report · Jun 29, 2023

@james25714136yrcc another thing to try is to log out of CCD, restart the computer, then log back into CCD and then click on the check for updates and see if that pulls it down.

Report · Jun 29, 2023

Hi @CShubert

Thanks for the input. Sadly this trick is still not working - just tried it again for probably the 3rd time and no dice.

Report · Jun 29, 2023

Ah @james25714136yrcc it appears you have an edu account, please contact your schools IT and make sure they are allowing the update. Admins have the ability to block betas as well as updates and there is a setting they can turn on to allow them. Feel free to send them this:
https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative...

Report · Jun 29, 2023

Hi @CShubert

No that's not the problem - I'm off campus for the summer so I'm on an independent network. And my Cloud subscription is entirely independent from the school's IT department - I personally pay for the account, I just sign in via my university email address.

Report · Jun 29, 2023

Sorry for the frustration @james25714136yrcc , it seems this wouldn't be admin related.

For some reason we're not yet sure of, you're unable to see the latest beta updates.

Here are a few suggestions that hopefully can help:

I assume you're using a 24.6 version of Photoshop beta -- If you uninstall Photoshop beta, and then go back into CC Desktop, does a 24.7 version show as able to be installed? Or does it still only show 24.6?
If you click the 3 dots next to Photoshop beta in CC desktop and choose "Other versions" do you have an option for 24.7?
I would be curious then if an uninstall and reinstall of the creative cloud desktop app helps at all?

Try some of those suggestions out and please let us know if any of them resolve this issue for you. Sorry for the trouble!

Regards,

Pete

P: UPDATE popup won't go away

1 Correct answer