When using a type/text area in PS my keyboard arrow key's sometimes just stop working. There's just no more feedback and I have to restart PS to 'fix' the problem. This is a very annoying bug which really degrades my productivity!
Your Help -> System Info log lists the third party plugins near the bottom.
We don't know what we're looking for -- we have never seen this problem.
Your system has the problem, so we need to know what is different about your system from a normal install of the OS and application.
Alright, so it could be something outside photoshop (another app, a driver, a system setting), or something specific to your system (a font, a preference, etc.) causing this.
Quitting all other apps is an easy test.
But it's harder to narrow down drivers: do you have any additional hardware (tablet, third party keyboard, wireless mouse, etc.)?
Have you added fonts to the system beyond what comes with the OS and apps?
I think someone had mentioned this before, but if you are experiencing this arrow/delete key issue and you quit and relaunch Safari, it fixes the problem.
Very strange, but that is how I have fixed it. Will tell you how long it lasts if I find out.
To confirm this thought, I just got the problem while Chrome was open. I closed Chrome and went back to the paragraph text area in PS (while it was still in "edit" mode) and the issue had disappeared.
I know 100% it is not a problem with browsers. We do have another machine in the studio and when we installed a custom font (Helvetica Neue Pro LT), it started having issues with the cursor keys like my machine. We uninstalled that font thinking we cracked the problem, but the problem persisted on that machine, which never had the cursor issues before. Something weird going on, now both machines have same issue with cursors and delete not working sometimes when editing text in paragraph text layers. I'll try turning off the GPU as above and work today then post again, standby.
Helvetica Neue font...
Please make sure there is no conflict.
If you go to Apple Support Community, you can find some useful informtion like below.
Font problem - Helvetica Neue
https://discussions.apple.com/message...
Will this bug ever be fixed? It's slowing down my work flow as a UI designer incredibly, I'm expected to type stuff into Photoshop daily. Please don't make this an OSX problem, it's a CS6 problem. I can't use arrow keys or delete keys.
We're quite happy to fix the bug if we can get solid steps to reproduce it. Unfortunately, each time I've worked with users on similar issues, it's been either unreproducible or user error or a device (such as Wacom Intuos5) or a companion app (Wacom sidecar app) or a font (Helvetica Neue) or another application stealing focus. If you have a clear case, we'd be HAPPY to help get to the bottom of the problem. We can share your screen via an Internet-hosted connect session and solve the problem or at least get a good idea as to the cause.
Meanwhile, useful information includes:
* what were you doing -- precise steps are REALLY helpful, such as:
1) launch PS
2) monkey around with blur filters
3) create many layers of type
4) switch between apps
etc
* what other applications you have running at the same time and if you've switched between them (I can't say enough that there is a setting for some tablets that EATS keystrokes -- see many other, similar threads). Please note multiple users with the problem have posted that closing Safari and/or Chrome fixes the problem...
* what other devices you have running on your system, such as points, tablets, unusual keyboard layouts, etc.
Just like a doctor or car mechanic, we need detailed data to figure out what's wrong. We hear you're frustrated, but without a detailed list of symptoms and things you've been doing (or running) we can't really narrow down the cause.
Count me among the people who also have this frustrating, annoying and bizarre bug. Quite often, creating a text box, typing some text in it, and then trying to use the Left Arrow to go backwards to correct something shows nothing happening. Select All and clicking Left Arrow to jump to the start of the text also does not work.
PS Did anyone else experience that this web site was horrid to login to post this comment. I logged in with my previously registered ID, nothing happened, I had to refresh the page, repost (copy paste as I thankfully copied the text) tried with FaceBook login, which just sat there, and finally on a third attempt, was told a verification code would be sent to me... which took 10 minutes to arrive! I used that and even that refreshed the page to erase the text I had written. Had I not copied it already I would have had to type in the text again, which would be a pain if it was significantly longer.
Are you committing the resize of the text? If not, then the app is in a modal state and not responding to the same keyboard commands as normal, but rather those keyboard commands that deal with the transform (resize) which you initiated but did not complete.
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