P: Eye dropper sampling ring missing

Report · Nov 18, 2020

In V22.0.1 the eyedropper sampling ring is missing. Toggling the checkbox in teh options bar does nothing.

Resetting preferences does not resolve.

Windows 10 v20H2 and NVidia RTX2080ti driver 456.71

The tool works correctly in v21 and earlier on the same system

Dave

Report · Dec 20, 2020

Hi Adobe,

Thank you for the update, However, I just downloaded the most recent version of photoshop. All of my setting settings are up to date and I'm still having trouble selecting color on my document while I'm painting with the brush tool and using the "alt" key to select the color. I've gone into my eye dropper settings to check and I've adjusted the settings, but still...every time I try to select a color from the document I'm working on I have to tap it like 5 times before the color changes over.

Report · Jan 17, 2021

Hello, this issue should be fixed in the 22.1.1 update released a few days ago.

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If you do not see the update in the CC application, go to help/check for updates.

Report · Feb 09, 2021

This is a serious issue for digital painters, illustrators and mo graphers.

Super clutch tool that should be expanded not reduced.

Report · Oct 16, 2021

I'm on 22.5.1.
Is this stil a known issue? "Show Sampling ring" is selected in options, but it does not show.

Report · Jun 29, 2022

Hi, I have the latest version and I'm having both issues, not being able to see the sampling ring and not seeing the red color in the brush when changing size/opacity. Please advise.

Report · Jun 29, 2022

By the latest, I mean 23.4.1

Report · Jul 07, 2022

Hi @minglessis, would it be possible to share a video or screenshots of what you are seeing?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

Report · Jul 07, 2022

Hi Cory, below is the system info:

I'm suspecting my graphic processor in this one computer is too old as also shown below.

I'm putting off changing my computer for as long as I can...

Adobe Photoshop Version: 23.4.1 20220615.r.547 3121b66 x64 Number of Launches: 294 Operating System: Mac OS 10.15.7 System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2 Physical processor count: 4 Processor speed: 3200 MHz Built-in memory: 16384 MB Free memory: 7583 MB Memory available to Photoshop: 12215 MB Memory used by Photoshop: 70 % Crash Handler: Adobe SAM SDK Version: 2.0.0-main.1224 ACP.local Status: - SDK Version: 2.5.1.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.12.0.35 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.90.3 Content Credentials is disabled Content Credential Helper Version: Not Available Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 2.8.1 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
GPUName: NVIDIA GeForce GT 755M
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 0
GPU accessible RAM: 1,073 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=2560 Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=58748434 -comment=Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

[739 ms]
Start sniffer 2022-06-29 21:14:20
# Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64
sniffer -baseTimeMS=58748434 -comment=Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

{18 ms}
Start platform native
# displays: 1
Display 0
Display: 69992768
Main: TRUE
Built in: TRUE
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Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (596.55 335.56)
Pixel size: (0.233028 0.233028)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GT 755M index=0 preferred=1)

# devices: 1
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Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
69992768
GPU accessible RAM: 1,073 MB
VRAM: 1,073 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
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End platform native
{308 ms}

{308 ms}
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# displays: 1
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Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16918311 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GT 755M OpenGL Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
69992768
GPU accessible RAM: 1,024 MB
VRAM: 1,024 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 NVIDIA-14.0.32 355.11.11.10.10.143)
Device version: 2.1 (2.1 NVIDIA-14.0.32 355.11.11.10.10.143)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16918311
Display mask: 255
End platform OpenGL
{358 ms}

{358 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: GeForce GT 755M
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,073 MB
VRAM: 1,073 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Apr 19 2022 00:27:55))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 16 GB / s
Compute score: 55.1956
Device name string: GeForce GT 755M
Device vendor string: NVIDIA
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{736 ms}

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[739 ms]
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[6504 ms]
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[6504 ms]
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------- Sniffer output
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AIDE.framework AIDE 2.7.0 79.6814115e boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 2.0.6 79.494feda9fa. AdobeXMPFiles.framework AdobeXMPFiles 79.566ebc5b4 79.566ebc5b4 AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 26.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 5.3.0 79.494feda9fa. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 7.1.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 16.0.7 79 . b01fe6e558 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 26.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 4.1.3 79.cbab484. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.566ebc5b4 79.566ebc5b4 AdobeJP2K.framework AdobeJP2K 2.0.7 79.1198525 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 2.1.0 79.cb34c9e. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.4.0 17.4.0.0 AdobeBIBUtils.framework AdobeBIBUtils 2.0.6 79.494feda9fa. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 26.0.0.670 SPBasic.framework SPBasic 26.0.0.670 AdobeCoolType.framework AdobeCoolType 6.2.2 79.494feda9fa. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 7.0.4.50775 79.c217c13f dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 26.0.0.670 AILib.framework AILib 26.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 26.0.0.670 Unified Extensibility Platform uxp-6.1.1-uxpr UPIC 2.4.1 Required plugins: Accented Edges 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 23.4.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Analog Efex Pro 2 5.0.4.1, Copyright c2000-2021, DxO Labs - from the file “Analog Efex Pro 2.plugin” Angled Strokes 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 23.4 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” BackgroundFilter 5.0.4.1, Copyright ©2000-2021, DxO Labs - from the file “BackgroundFilter.plugin” Bas Relief 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 14.4 (1121), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 14.4 (1121), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 23.4 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 23.4 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Efex Pro 4 5.0.4.1, Copyright c2000-2021, DxO Labs - from the file “Color Efex Pro 4.plugin” Color Halftone 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 23.4 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dfine 2 5.0.4.1, Copyright ©2000-2021, DxO Labs - from the file “Dfine2.plugin” Dicom 23.4 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 23.4 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 23.4 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 23.4 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” FineStructuresFilter 5.0.4.1, Copyright ©2000-2021, DxO Labs - from the file “FineStructuresFilter.plugin” Fresco 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 23.4 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDR Efex Pro 2 5.0.4.1, Copyright c2000-2021, DxO Labs - from the file “HDR Efex Pro 2.plugin” HDRMergeUI 23.4, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HotPixelsFilter 5.0.4.1, Copyright ©2000-2021, DxO Labs - from the file “HotPixelsFilter.plugin” HSB/HSL 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 23.4 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 23.4.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 23.4.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 23.4.1, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 23.4 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 23.4 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Merge to HDR Efex Pro 2 5.0.4.1, Copyright c2000-2021, DxO Labs - from the file “HDR Efex Pro 2 Automation.plugin” Mezzotint 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 23.4 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 23.4 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Nik Selective Tool 2 ©2000-2020, DxO Labs - from the file “SelectivePalette.plugin” Note Paper 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 23.4 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 23.4 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Perspective Efex automation Perspective Efex Photoshop Plugin - from the file “PhotoshopPlugin-automationPerspectiveEfex.plugin” Perspective Efex Perspective Efex Photoshop Plugin - from the file “PhotoshopPlugin-filterPerspectiveEfex.plugin” Photocopy 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 23.4 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 23.4 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 23.4 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 23.4 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 23.4 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 23.4.1, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 23.4, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” ShadowsFilter 5.0.4.1, Copyright ©2000-2021, DxO Labs - from the file “ShadowsFilter.plugin” Sharpener Pro 3: (1) RAW Presharpener 5.0.4.1, Copyright ©2000-2021, DxO Labs - from the file “SHP3RPS.plugin” Sharpener Pro 3: (2) Output Sharpener 5.0.4.1, Copyright ©2000-2021, DxO Labs - from the file “SHP3OS.plugin” Shear 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Silver Efex Pro 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin” Skewness 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” SkinFilter 5.0.4.1, Copyright ©2000-2021, DxO Labs - from the file “SkinFilter.plugin” SkyFilter 5.0.4.1, Copyright ©2000-2021, DxO Labs - from the file “SkyFilter.plugin” Smart Blur 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 23.4 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” StrongNoiseFilter 5.0.4.1, Copyright ©2000-2021, DxO Labs - from the file “StrongNoiseFilter.plugin” Substance Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” U3D 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Underpainting 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 23.4 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Viveza 3 5.0.2.37, Copyright c2000-2020, DxO Labs - from the file “NikCollection.plugin” Water Paper 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 23.4.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 23.4 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 23.4.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 5.11.0.25 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.11.0/" CDO: 1.120.0
CmdN: 1.11.2
CDP: 1.143.0
Projects: 1.3.10 Loaded at: 120 ms - launch time impact: 3776 ms Content Credentials (Loaded) 0.29.3.0 - from the file "Required Folder" Loaded at: 7758 ms - launch time impact: 0 ms ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 23.5.1.0 - from the file "Required Folder" Loaded at: 7758 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.6.0.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 122 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.0.0 - from the file "Required Folder" Loaded at: 123 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.19.218.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2/" CAPTURE: 2.0.26 STOCK: 2.0.40 Photoshop UXP Export-As (Prepared) 5.8.7.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 7758 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 7555 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 7555 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.6.0.20 - from the file "Required Folder" Loaded at: 7761 ms - launch time impact: 25 ms Neural Filters (Registered) 1.12.2.0 - from the file "Required Folder" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2/index.html” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2/extensions/stock-panel-licensing/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2/manager.html” Installed TWAIN devices: NONE

Report · Jan 19, 2023

No it's not fixed! Its still a problem on the latest 2023 version on Mac Os Ventura M1 Macbook pro

Report · Jan 19, 2023

Hi @Janine23234837wnam could you share a video or screenshot of what you are seeing along with your syinfo for the team to look at?

Thank you,

Cory

Report · Jan 19, 2023

Sorry I don't know what syinfo is.

Report · Jan 19, 2023

oh sorry yes .. here is the system info.

(duplicate, posted below again)PEC

Report · Jan 19, 2023

Sorry @Janine23234837wnam

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

Coryy

Report · Feb 04, 2023

Adobe Photoshop Version: 24.1.1 20230112.r.238 4bbfa7a arm64 Number of Launches: 11 Operating System: Mac OS 13.1.0 System architecture: Apple M1 Pro, HybridCPU(8:2) Physical processor count: 10 Built-in memory: 32768 MB Free memory: 16991 MB Memory available to Photoshop: 29963 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.15.3 SAM SDK Version: 2.0.0-main.1564 ACP.local Status: - SDK Version: 2.11.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.2.0.5 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.5.3 Manta Canvas: Disabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M1 Pro
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 22,906 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=878, right=1352 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=67712164 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64

[237 ms]
Start sniffer 2023-02-04 11:54:28
# Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64
sniffer -baseTimeMS=67712164 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64

{85 ms}
Start platform native
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,352, 878)
Dimensions: (2,704 1,756)
Physical size: (301.235 195.625)
Pixel size: (0.111404 0.111404)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=Apple M1 Pro index=0)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
1
GPU accessible RAM: 22,906 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 22,906 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{184 ms}

{184 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,352, 878)
Dimensions: (2,704 1,756)
Physical size: (301.235 195.625)
Pixel size: (0.111404 0.111404)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=16940800 index=0)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
1
GPU accessible RAM: 21,845 MB
VRAM: 21,845 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 83)
Device version: 2.1 (2.1 Metal - 83)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 7
End platform OpenGL
{199 ms}

{199 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 22,906 MB
VRAM: 22,906 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Nov 4 2022 20:34:31))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 6,502 GB / s
Compute score: 18,147.3
Device name string: Apple M1 Pro
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{235 ms}

Exit code kExitNormal
End sniffer 2023-02-04 11:54:28
[kStatusNormal, kExitNormal]

[237 ms]
Finish RunAllAPIs

[5781 ms]
Start GetSnifferResult

[5781 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970856286147311641 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 460.4G, 284.0G free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.da4a7e5ef 79.da4a7e5ef libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.5.6 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 5.0.0 79.549b196e2d. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.a3eed400. AIDE.framework AIDE 5.0.1 79.510c486b boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.549b196e2d. AdobeXMPFiles.framework AdobeXMPFiles 79.da4a7e5ef 79.da4a7e5ef AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 27.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 7.0.0 79.549b196e2d. AdobeSVGRE.framework AdobeSVGRE 9.0.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 257250c72 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 27.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.a3eed400. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.da4a7e5ef 79.da4a7e5ef AdobeJP2K.framework AdobeJP2K 4.0.0 79.4b63762 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.5.2.130 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.bae9a76. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.549b196e2d. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 27.0.0.670 SPBasic.framework SPBasic 27.0.0.670 AdobeCoolType.framework AdobeCoolType 8.1.1 79.549b196e2d. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52128 79.58500c6cc dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 27.0.0.670 AILib.framework AILib 27.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 27.0.0.670 Unified Extensibility Platform uxp-6.4.0-3-ec28f9a UPIC 2.5.0 Required plugins: Accented Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 24.1.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 15.1.1 (1329), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 15.1.1 (1329), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.1 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Epson Print Layout Copyright (C) Seiko Epson Corporation 2014 - 2021. All rights reserved. - from the file “Epson Print Layout.plugin” Export Color Lookup Tables 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.1 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.1, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.1 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.1.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.1.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.1.1, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 24.1 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 24.1.1, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 24.1, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.1 © 2006-2022 Adobe. 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Report · Feb 04, 2023

sample ring still greyed out even after updating PS today.

Report · Feb 05, 2023

Hello, sorry to hear that, I would then try to restore your preferences to the default using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually it lets you keep a copy on the desktop that you can use to revert the process. (Keep the old file also, in case Cory needs it to send it to the engineering team)

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P: Eye dropper sampling ring missing

1 Correct answer