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Known Participant
September 5, 2022

P: Median Crashing Photoshop

  • September 5, 2022
  • 返信数 27.
  • 20319 ビュー

So I've been able to use Median before many times but now the minute I use it, Photoshop crashes and it says it's found a work around but then sends me to a vague link where I've done most if not all.

 

https://helpx.adobe.com/photoshop/kb/troubleshoot-crash-or-freeze.html?trackingid=W2T7JV6Q&mv=in-product&mv2=ps

 

M1 Ultra - 64 GB of Ram, 2TB of Storage

Photoshop 22.3.4

Mac Montery 12.4

Cintiq 22HD for my screen & Studio Display

このトピックへの返信は締め切られました。

返信数 27

CShubert
Community Manager
Community Manager
January 23, 2023

Hi all, this issue has been fixed in an upcoming release.

 

Thank you,

Cory

WScottForbes作成者
Known Participant
December 17, 2022

Hey @Chad Rolfs the Median bug is a seperate issue - I have posted about the other one here: https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-2023-corrupting-files/idi-p/13383210

Chad Rolfs
Adobe Employee
Adobe Employee
December 17, 2022

@WScottForbes The issue you posted about on Twitter is separate from all this here, yes?  Did you do a post on community.adobe.com about the corruption issue you're running into with 24.1?  

Legend
November 28, 2022

Thanks @WScottForbes I see the engineering team is looking into what's going wrong.

WScottForbes作成者
Known Participant
November 23, 2022

Thank you @J453  - I sent a video to @ClaudiaR99 - it worked once (as you can see in the video) but then when I do it again it crashes. Usually even if it works, it crashes shortly after. 

Legend
November 23, 2022

@WScottForbes Ick, that's no good. I found the crash reports you sent with 24.0.1. If you can send a few more and share the video that would be helpful. I've asked the engineers to look at the new crash stacks. Thanks!

WScottForbes作成者
Known Participant
November 23, 2022

@J453  It is not fixed.  I just ran it and it crashed again. I have a video I can share if needed @CShubert@ClaudiaR99 

 

WScottForbes作成者
Known Participant
November 20, 2022

@CShubert @ClaudiaR99 @J453 & @PECourtejoie - I updated the app and the problem is still occuring - same file as the one provided to you along with my action.

 

PECourtejoie
Community Expert
Community Expert
November 19, 2022

Hi, good news, @WScottForbes Photoshop 24.0.1 is out with a fix for this issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Run the update from your Creative Cloud desktop application and report if it cures your problem.

Stephen Marsh
Community Expert
Community Expert
October 18, 2022

Affected users could try the dust & scratches filter with a 0 threshold value.