So I've been able to use Median before many times but now the minute I use it, Photoshop crashes and it says it's found a work around but then sends me to a vague link where I've done most if not all.
I tried that and it crashed after I hit enter, I have the crash report but don't know if I should post the info here?
Process: Adobe Photoshop 2022 [2085]
Path: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/Adobe Photoshop 2022
Identifier: com.adobe.Photoshop
Version: 23.5.0 (23.5.0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-09-05 10:17:50.7695 -0700
OS Version: macOS 12.5.1 (21G83)
Report Version: 12
Anonymous UUID: 6F0C7E32-F0E3-78C7-9459-55CC58F5D1C8
Sleep/Wake UUID: A1952676-CD81-40B0-923F-07A2F8E8EAEC
Time Awake Since Boot: 7500 seconds
Time Since Wake: 4718 seconds
System Integrity Protection: enabled
Crashed Thread: 107 Dispatch queue: com.apple.root.user-interactive-qos
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0003600003db9b60 -> 0x0000600003db9b60 (possible pointer authentication failure)
Exception Codes: 0x0000000000000001, 0x0003600003db9b60
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [2085]
VM Region Info: 0x600003db9b60 is in 0x600000000000-0x600008000000; bytes after start: 64723808 bytes before end: 69493919
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
Memory Tag 255 3ffae7100000-3ffae7140000 [ 256K] rw-/rwx SM=PRV
GAP OF 0x200518ec0000 BYTES
---> MALLOC_NANO 600000000000-600008000000 [128.0M] rw-/rwx SM=PRV
MALLOC_NANO 600008000000-600010000000 [128.0M] rw-/rwx SM=PRV
That's the first little bit but have the full thing if needed. I had been using Median before on this machine with no problem at all up until last night - I am assuming it has to do with the latest PS update as that's the only thing that's changed. Here is the Photoshop info:
Thank you @CShubert I will say that sometimes it is successful but then 10-20 seconds later it crashes. Only because of Median too (I have an action that I use to post process all my illustration work for clients).
Hello @WScottForbes , I'd like to reproduce this issue and it would be very helpful to know what size of a file you were working with, a general description of the layers, what were the steps before the crash happened.
If it's possible to get a copy of the file that would be great. Thanks!
Hey @ClaudiaR99 this happened just now on a file of the following:
4100 x 6150px @ 72DPI
sRGB IEC61966-2.1 (8BPC)
Doc: 72.1M/4.29G
253 Layers, 51 Groups
I can send you a copy of the file if you give me an email, it's happening on MULTIPLE files of mine. I have an action that Gaussian Blurs and then copy-merge paste and then medians. But I've used just the median file and that's where it happens, the Gaussian Blur has never been an issue on it's own.
@CShubert@ClaudiaR99@J453 & @PECourtejoie - I updated the app and the problem is still occuring - same file as the one provided to you along with my action.
@WScottForbes Ick, that's no good. I found the crash reports you sent with 24.0.1. If you can send a few more and share the video that would be helpful. I've asked the engineers to look at the new crash stacks. Thanks!
Thank you @J453 - I sent a video to @ClaudiaR99 - it worked once (as you can see in the video) but then when I do it again it crashes. Usually even if it works, it crashes shortly after.
@WScottForbes The issue you posted about on Twitter is separate from all this here, yes? Did you do a post on community.adobe.com about the corruption issue you're running into with 24.1?
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