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P: Median Crashing Photoshop

Explorer ,
Sep 05, 2022 Sep 05, 2022

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So I've been able to use Median before many times but now the minute I use it, Photoshop crashes and it says it's found a work around but then sends me to a vague link where I've done most if not all.

 

https://helpx.adobe.com/photoshop/kb/troubleshoot-crash-or-freeze.html?trackingid=W2T7JV6Q&mv=in-pro...

 

M1 Ultra - 64 GB of Ram, 2TB of Storage

Photoshop 22.3.4

Mac Montery 12.4

Cintiq 22HD for my screen & Studio Display

Bug Fixed
TOPICS
macOS

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correct answers 1 Pinned Reply

Adobe Employee , Jan 23, 2023 Jan 23, 2023

Hi all, this issue has been fixed in an upcoming release.

 

Thank you,

Cory

Status Fixed

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27 Comments
Explorer ,
Sep 05, 2022 Sep 05, 2022

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Apologies, I am on Photoshop 23.5.0 now and MAC Monterey 12.5.1 – I copied my settings from my last post 

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Adobe Employee ,
Sep 05, 2022 Sep 05, 2022

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Hi @WScottForbes sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

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Explorer ,
Sep 05, 2022 Sep 05, 2022

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@CoryShubert 

 

I tried that and it crashed after I hit enter, I have the crash report but don't know if I should post the info here?

 

Process:               Adobe Photoshop 2022 [2085]
Path:                  /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/Adobe Photoshop 2022
Identifier:            com.adobe.Photoshop
Version:               23.5.0 (23.5.0)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2022-09-05 10:17:50.7695 -0700
OS Version:            macOS 12.5.1 (21G83)
Report Version:        12
Anonymous UUID:        6F0C7E32-F0E3-78C7-9459-55CC58F5D1C8

Sleep/Wake UUID:       A1952676-CD81-40B0-923F-07A2F8E8EAEC

Time Awake Since Boot: 7500 seconds
Time Since Wake:       4718 seconds

System Integrity Protection: enabled

Crashed Thread:        107  Dispatch queue: com.apple.root.user-interactive-qos

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0003600003db9b60 -> 0x0000600003db9b60 (possible pointer authentication failure)
Exception Codes:       0x0000000000000001, 0x0003600003db9b60
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [2085]

VM Region Info: 0x600003db9b60 is in 0x600000000000-0x600008000000;  bytes after start: 64723808  bytes before end: 69493919
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      Memory Tag 255           3ffae7100000-3ffae7140000 [  256K] rw-/rwx SM=PRV  
      GAP OF 0x200518ec0000 BYTES
--->  MALLOC_NANO              600000000000-600008000000 [128.0M] rw-/rwx SM=PRV  
      MALLOC_NANO              600008000000-600010000000 [128.0M] rw-/rwx SM=PRV  

 

That's the first little bit but have the full thing if needed. I had been using Median before on this machine with no problem at all up until last night - I am assuming it has to do with the latest PS update as that's the only thing that's changed. Here is the Photoshop info: 

 

Adobe Photoshop Version: 23.5.0 20220809.r.669 0e07917  arm64
Number of Launches: 1
Operating System: Mac OS 12.5.1
System architecture: Apple M1 Ultra, HybridCPU(16:4)
Physical processor count: 20
Built-in memory: 65536 MB
Free memory: 41400 MB
Memory available to Photoshop: 62281 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:
 - SDK Version: 2.7.1.1
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 5.16.3.1
 - Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: HarfBuzz Not Initialized
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
GPUName:               Apple M1 Ultra
GPUVendor:             APPLE
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                51,539 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Display: 1
  Display Bounds: top=0, left=0, bottom=1080, right=1920
  Main Display
Display: 2
  Display Bounds: top=-1440, left=-1966, bottom=0, right=594
  High DPI Monitor
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[0 ms]
  Start RunAllAPIs

[0 ms]
  "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=8034938 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 arm64

[121 ms]
  Start sniffer 2022-09-05 10:20:54
  # Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 arm64
  sniffer -baseTimeMS=8034938 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 arm64
  
  {7 ms}
  Start platform native
    # displays:                   2
    Display 0
      Display:                      3
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,920, 1,080)
      Dimensions:                   (1,920 1,080)
      Physical size:                (478.118 268.941)
      Pixel size:                   (0.24902 0.24902)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=Apple M1 Ultra index=0 preferred=1)
    
    Display 1
      Display:                      8
      Main:                         FALSE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (-1,966, -1,440) -> (594, 0)
      Dimensions:                   (5,120 2,880)
      Physical size:                (599.3 329.514)
      Pixel size:                   (0.117051 0.114414)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 2)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=Apple M1 Ultra index=0 preferred=1)
    
    # devices:                    1
    Device 0
      Name:                         Apple M1 Ultra
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   EMBEDDED
      # attached displays:          2
        3
        8
      GPU accessible RAM:               51,539 MB
      VRAM:                                  0 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                51,539 MB
      API version:                  1.0 (1.0)
      Device version:               1.0 (1.0)
      Vendor name:                  APPLE
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
  End platform native
  {90 ms}
  
  {90 ms}
  Start platform OpenGL
    # displays:                   2
    Display 0
      Display:                      3
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (1,920, 1,080)
      Dimensions:                   (1,920 1,080)
      Physical size:                (478.118 268.941)
      Pixel size:                   (0.24902 0.24902)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=16940800 index=0 preferred=1)
    
    Display 1
      Display:                      8
      Main:                         FALSE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (-1,966, -1,440) -> (594, 0)
      Dimensions:                   (5,120 2,880)
      Physical size:                (599.3 329.514)
      Pixel size:                   (0.117051 0.114414)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 2)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=16940800 index=0 preferred=1)
    
    # devices:                    1
    Device 0
      Name:                         Apple M1 Ultra
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          2
        3
        8
      GPU accessible RAM:               49,152 MB
      VRAM:                             49,152 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  2.1 (2.1 Metal - 76.3)
      Device version:               2.1 (2.1 Metal - 76.3)
      Vendor name:                  APPLE
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      GLSL version:                 1.20 (1.20)
      CGL ID:                       16940800
      Display mask:                 511
  End platform OpenGL
  {99 ms}
  
  {99 ms}
  Start platform OpenCL
    # displays:                   0
    
    # devices:                    1
    Device 0
      Name:                         Apple M1 Ultra
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:               51,539 MB
      VRAM:                             51,539 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  1.2 (OpenCL 1.2 (Jun 17 2022 18:58:24))
      Device version:               1.2 (OpenCL 1.2 )
      Vendor name:                  APPLE
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    24,893 GB / s
      Compute score:                45,037.9
      Device name string:           Apple M1 Ultra
      Device vendor string:         Apple       
      Platform name string:         Apple       
      Platform vendor string:       Apple       
  End platform OpenCL
  {119 ms}
  
  Exit code kExitNormal
  End sniffer 2022-09-05 10:20:54
[kStatusNormal, kExitNormal]

[121 ms]
  Finish RunAllAPIs

[1836 ms]
  Start GetSnifferResult

[1836 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 96040926272153138446
GUIDBucket: 
Composite Core (enable_composite_core): on 
Composite Core GPU (comp_core_gpu): off 
Composite Core Threads (MultithreadedCompositing): on 
Composite Core UI (comp_core_ui): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 
Document Graph (enable_doc_graph): off 

Application folder: /Applications/Adobe Photoshop 2022/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 1.81T, 1.23T free
Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/
Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/

Installed components:

   dvametadata.framework   dvametadata   22.0.0.0   
   AdobeXMPScript.framework   AdobeXMPScript   79.1b65a79b4   79.1b65a79b4
   libdynamic-napi.framework   Torq Native   local   
   ICUUnicode.framework   ICUUnicode      13.1.0c6496f
   ICUConverter.framework   ICUConverter      13.1.0c6496f
   AdobeCrashReporter.framework   AdobeCrashReporter   10.3.2   
   boost_system.framework   boost_system   22.0.0.0   
   AdobeACE.framework   AdobeACE   3.5.0   79.b8223ffb6f.
   dvanet.framework   dvanet   22.0.0.0   
   AdobeOwl.framework   AdobeOwl   5.5.0   
   mediacoreif.framework   mediacoreif   22.0.0.0   
   dvascripting.framework   dvascripting   22.0.0.0   
   dvaappsupport.framework   dvaappsupport   22.0.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   4.1.3   79.cbab484.
   AIDE.framework   AIDE   2.8.0   79.e12ffba8
   boost_chrono.framework   boost_chrono   22.0.0.0   
   dynamiclink.framework   dynamiclink   22.0.0.0   
   dvaaccelerate.framework   dvaaccelerate   22.0.0.0   
   dvametadataUI.framework   dvametadataUI   22.0.0.0   
   AdobeARE.framework   AdobeARE   2.0.0.1   79.625377
   AdobePDFPort.framework   AdobePDFPort   3.0.0.1   79.625377
   ICUInternationalization.framework   ICUInternationalization      13.1.0c6496f
   boost_filesystem.framework   boost_filesystem   22.0.0.0   
   AdobeBIB.framework   AdobeBIB   2.0.6   79.b8223ffb6f.
   AdobeXMPFiles.framework   AdobeXMPFiles   79.1b65a79b4   79.1b65a79b4
   AdobeLinguistic.framework      14.4.2.353c9a5   
   dvaplayer.framework   dvaplayer   22.0.0.0   
   filterport.framework   filterport   26.0.0.670   
   PlugPlugOwl.framework   PlugPlugOwl   11.2.0.100   
   libzip.framework   libzip   22.0.0.0   
   AdobeAGM.framework   AdobeAGM   5.3.1   79.b8223ffb6f.
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   7.1.2   "BUILDVERSION_HELPER"
   AdobePDFL.framework   AdobePDFL   16.0.7   79 . 0668cdd7
   dvavulcansupport.framework   dvavulcansupport   22.0.0.0   
   dvacore.framework   dvacore   22.0.0.0   
   aiport.framework   aiport   26.0.0.670   
   AdobePIP.framework   AdobePIP   8.2.0.16   
   AdobePDFSettings.framework   AdobePDFSettings   1.7   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   4.1.3   79.cbab484.
   dvatransport.framework   dvatransport   22.0.0.0   
   AdobeXMP.framework   AdobeXMPCore   79.1b65a79b4   79.1b65a79b4
   AdobeJP2K.framework   AdobeJP2K   2.0.8   79.8753c76
   dvaaudiodevice.framework   dvaaudiodevice   22.0.0.0   
   LogSession.framework   LogSession   8.2.0.16   
   PlugPlugExternalObject.framework      11.2.0.100   
   utest.framework   utest   22.0.0.0   
   AdobeSVGAGM.framework   AdobeSVGAGM   2.1.0   79.cb34c9e.
   dvametadataapi.framework   dvametadataapi   22.0.0.0   
   WRServices.framework   WRServices   17.4.0   17.4.0.0
   AdobeBIBUtils.framework   AdobeBIBUtils   2.0.6   79.b8223ffb6f.
   boost_threads.framework   boost_threads   22.0.0.0   
   CloudAILib.framework   CloudAILib   26.0.0.670   
   SPBasic.framework   SPBasic   26.0.0.670   
   AdobeCoolType.framework   AdobeCoolType   6.2.4   79.b8223ffb6f.
   boost_regex.framework   boost_regex   22.0.0.0   
   boost_program_options.framework   boost_program_options   22.0.0.0   
   dvamediatypes.framework   dvamediatypes   22.0.0.0   
   AdbePM.framework   AdbePM   1   
   boost_date_time.framework   boost_date_time   22.0.0.0   
   dynamic-torqnative.framework   Torq Native   local   
   AdobeMPS.framework   AdobeMPS   7.0.4.51241   79.14a028f9
   dvaui.framework   dvaui   22.0.0.0   
   MacMemory.framework   MacMemory   26.0.0.670   
   AILib.framework   AILib   26.0.0.670   
   ICUData.framework   ICUData      13.1.0c6496f
   dvamarshal.framework   dvamarshal   22.0.0.0   
   aifm.framework   aifm   26.0.0.670   
   Unified Extensibility Platform  uxp-6.2.1-1-cbb9a02
   UPIC  2.4.1


Required plugins:

   Accented Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 23.5.0, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 23.5  © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Halftone 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 23.5  © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 23.5  © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Entropy 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 23.5  © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Exposure X7 Autolayer Autolayer 7.1.5.197 Copyright © 2019 Exposure Software, LLC - from the file “Exposure Software Exposure X7 Autolayer.8li.plugin”
   Exposure X7 Exposure X7 7.1.5.197 Copyright (c) 2021 Exposure Software, LLC - from the file “Exposure Software Exposure X7 Photoshop.8bf.plugin”
   Extrude 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 23.5  © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Fresco 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 23.5  © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 23.5, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Ink Outlines 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 23.5  © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 23.5.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 23.5.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 23.5.0, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 23.5  © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 23.5  © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Radial Blur 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 23.5  © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 23.5  © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 23.5.0, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 23.5, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shear 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin”
   SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin”
   Spatter 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Substance Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin”
   Sumi-e 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Underpainting 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load:

   IGES NO VERSION -  - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/”
   PRC NO VERSION -  - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/”
   U3D NO VERSION -  - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/”


Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 5.12.1.4 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.12.1/"
   CDO: 1.125.1
        CmdN: 1.13.2
        CDP: 1.149.0
        Projects: 1.4.5
      Loaded at: 35 ms - launch time impact: 247 ms
   Content Credentials (Loaded) 0.31.4.0 - from the file "Required Folder"
      Loaded at: 3625 ms - launch time impact: 0 ms
   ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder"
      Loaded at: 3625 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder"
   CC Libraries Panel (Prepared) 3.19.237.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/"
   CAPTURE: 2.0.34  STOCK: 4.0.2
   Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
      Loaded at: 35 ms - launch time impact: 0 ms
   Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder"
      Loaded at: 36 ms - launch time impact: 0 ms
   Substance 3D (Prepared) 0.1.3.0 - from the file "Required Folder"
   Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
      Loaded at: 3625 ms - launch time impact: 0 ms
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 1524 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 1525 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2.8.0.29 - from the file "Required Folder"
      Loaded at: 3625 ms - launch time impact: 6 ms
   Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder"

Installed TWAIN devices: NONE

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Explorer ,
Sep 06, 2022 Sep 06, 2022

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@CoryShubert I posted a reply with all the details but it looks like it was removed? 

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Adobe Employee ,
Sep 06, 2022 Sep 06, 2022

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Sorry @WScottForbes it happens sometimes that the forum thinks it is spam.  Go ahead and send to me:

shubert@adobe.com

 

Thank you,

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Adobe Employee ,
Sep 06, 2022 Sep 06, 2022

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[Thank you @WScottForbes for supplying your sysinfo, added by moderator]

 

Adobe Photoshop Version: 23.5.0 20220809.r.669 0e07917  arm64

Number of Launches: 45

Operating System: Mac OS 12.5.1

System architecture: Apple M1 Ultra, HybridCPU(16:4)

Physical processor count: 20

Built-in memory: 65536 MB

Free memory: 16211 MB

Memory available to Photoshop: 61096 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

DCX Version: 6.7.1

SAM SDK Version: 2.0.0-main.1351

ACP.local Status:

 - SDK Version: 2.7.1.1

 - Core Sync Status: Reachable and compatible

 - Core Sync Running: 5.16.3.1

 - Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: 3.90.3

Content Credentials is disabled

Content Credential Helper Version: 0.3.3

Manta Canvas: Enabled.

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

HarfBuzz Version: 2.8.1

TextEngine: Unified Text Engine

 ======= GPU

Native API stable: True

OpenGL API stable: True

OpenCL API stable: True

GPUDeny:               0

GPUForce:              0

useGPU:                1

useOpenCL:             1

isGPUCapable:          1

GPUName:               Apple M1 Ultra

GPUVendor:             APPLE

IsNativeGPUCapable:    1

IsOpenGLGPUCapable:    1

IsOpenCLGPUCapable:    1

HasSufficientRAM:      1

  GPU accessible RAM:                51,539 MB

  Required GPU accessible RAM:        1,500 MB

UseGraphicsProcessorChecked:   1

UseOpenCLChecked:              1

Display: 1

  Display Bounds: top=0, left=0, bottom=1080, right=1920

  Main Display

Display: 2

  Display Bounds: top=-1440, left=-1966, bottom=0, right=594

  High DPI Monitor

 ------- Sniffer output

[0 ms]

  Launch GPUSnifferThread

 

[1 ms]

  Start RunAllAPIs

 

[1 ms]

  "/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=8298659 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 arm64

 

[124 ms]

  Start sniffer 2022-09-05 10:25:18

  # Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 arm64

  sniffer -baseTimeMS=8298659 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 arm64

  

  {8 ms}

  Start platform native

    # displays:                   2

    Display 0

      Display:                      3

      Main:                         TRUE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (0, 0) -> (1,920, 1,080)

      Dimensions:                   (1,920 1,080)

      Physical size:                (478.118 268.941)

      Pixel size:                   (0.24902 0.24902)

      Dynamic range:                (0 1)

      Potential dynamic range:      (0 1)

      Reference dynamic range:      (0 0)

      Attached Device:              (DeviceID name=Apple M1 Ultra index=0 preferred=1)

    

    Display 1

      Display:                      8

      Main:                         FALSE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (-1,966, -1,440) -> (594, 0)

      Dimensions:                   (5,120 2,880)

      Physical size:                (599.3 329.514)

      Pixel size:                   (0.117051 0.114414)

      Dynamic range:                (0 1)

      Potential dynamic range:      (0 2)

      Reference dynamic range:      (0 0)

      Attached Device:              (DeviceID name=Apple M1 Ultra index=0 preferred=1)

    

    # devices:                    1

    Device 0

      Name:                         Apple M1 Ultra

      Preferred:                    TRUE

      Power Envelope:               DISCRETE

      Attachment:                   EMBEDDED

      # attached displays:          2

        3

        8

      GPU accessible RAM:               51,539 MB

      VRAM:                                  0 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                51,539 MB

      API version:                  1.0 (1.0)

      Device version:               1.0 (1.0)

      Vendor name:                  APPLE

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

  End platform native

  {94 ms}

  

  {94 ms}

  Start platform OpenGL

    # displays:                   2

    Display 0

      Display:                      3

      Main:                         TRUE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (0, 0) -> (1,920, 1,080)

      Dimensions:                   (1,920 1,080)

      Physical size:                (478.118 268.941)

      Pixel size:                   (0.24902 0.24902)

      Dynamic range:                (0 1)

      Potential dynamic range:      (0 1)

      Reference dynamic range:      (0 0)

      Attached Device:              (DeviceID name=16940800 index=0 preferred=1)

    

    Display 1

      Display:                      8

      Main:                         FALSE

      Built in:                     FALSE

      Stereo:                       FALSE

      Bounds:                       (-1,966, -1,440) -> (594, 0)

      Dimensions:                   (5,120 2,880)

      Physical size:                (599.3 329.514)

      Pixel size:                   (0.117051 0.114414)

      Dynamic range:                (0 1)

      Potential dynamic range:      (0 2)

      Reference dynamic range:      (0 0)

      Attached Device:              (DeviceID name=16940800 index=0 preferred=1)

    

    # devices:                    1

    Device 0

      Name:                         Apple M1 Ultra

      Preferred:                    TRUE

      Power Envelope:               DISCRETE

      Attachment:                   UNKNOWN

      # attached displays:          2

        3

        8

      GPU accessible RAM:               49,152 MB

      VRAM:                             49,152 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  2.1 (2.1 Metal - 76.3)

      Device version:               2.1 (2.1 Metal - 76.3)

      Vendor name:                  APPLE

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      GLSL version:                 1.20 (1.20)

      CGL ID:                       16940800

      Display mask:                 511

  End platform OpenGL

  {101 ms}

  

  {101 ms}

  Start platform OpenCL

    # displays:                   0

    

    # devices:                    1

    Device 0

      Name:                         Apple M1 Ultra

      Preferred:                    TRUE

      Power Envelope:               INTEGRATED

      Attachment:                   UNKNOWN

      # attached displays:          0

      GPU accessible RAM:               51,539 MB

      VRAM:                             51,539 MB

      Dedicated System RAM:                  0 MB

      Shared System RAM:                     0 MB

      API version:                  1.2 (OpenCL 1.2 (Jun 17 2022 18:58:24))

      Device version:               1.2 (OpenCL 1.2 )

      Vendor name:                  APPLE

      Driver date:                  UNKNOWN

      Driver age:                   UNKNOWN

      Driver version:               UNKNOWN

      Bandwidth:                    25,896 GB / s

      Compute score:                46,387.6

      Device name string:           Apple M1 Ultra

      Device vendor string:         Apple       

      Platform name string:         Apple       

      Platform vendor string:       Apple       

  End platform OpenCL

  {122 ms}

  

  Exit code kExitNormal

  End sniffer 2022-09-05 10:25:18

[kStatusNormal, kExitNormal]

 

[124 ms]

  Finish RunAllAPIs

 

[1464 ms]

  Start GetSnifferResult

 

[1464 ms]

  Finish GetSnifferResult

 

 ------- Sniffer output

 ======= GPU

License Type: Subscription

Serial number: 96040926272153138446

GUIDBucket: 

Composite Core (enable_composite_core): on 

Composite Core GPU (comp_core_gpu): off 

Composite Core Threads (MultithreadedCompositing): on 

Composite Core UI (comp_core_ui): off 

Composite Core Feature Prefs (CompCoreFeaturePrefs): off 

Document Graph (enable_doc_graph): off 

 

Application folder: /Applications/Adobe Photoshop 2022/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 1.81T, 1.19T free

Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/

Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/

 

Installed components:

 

   dvametadata.framework   dvametadata   22.0.0.0   

   AdobeXMPScript.framework   AdobeXMPScript   79.1b65a79b4   79.1b65a79b4

   libdynamic-napi.framework   Torq Native   local   

   ICUUnicode.framework   ICUUnicode      13.1.0c6496f

   ICUConverter.framework   ICUConverter      13.1.0c6496f

   AdobeCrashReporter.framework   AdobeCrashReporter   10.3.2   

   boost_system.framework   boost_system   22.0.0.0   

   AdobeACE.framework   AdobeACE   3.5.0   79.b8223ffb6f.

   dvanet.framework   dvanet   22.0.0.0   

   AdobeOwl.framework   AdobeOwl   5.5.0   

   mediacoreif.framework   mediacoreif   22.0.0.0   

   dvascripting.framework   dvascripting   22.0.0.0   

   dvaappsupport.framework   dvaappsupport   22.0.0.0   

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   4.1.3   79.cbab484.

   AIDE.framework   AIDE   2.8.0   79.e12ffba8

   boost_chrono.framework   boost_chrono   22.0.0.0   

   dynamiclink.framework   dynamiclink   22.0.0.0   

   dvaaccelerate.framework   dvaaccelerate   22.0.0.0   

   dvametadataUI.framework   dvametadataUI   22.0.0.0   

   AdobeARE.framework   AdobeARE   2.0.0.1   79.625377

   AdobePDFPort.framework   AdobePDFPort   3.0.0.1   79.625377

   ICUInternationalization.framework   ICUInternationalization      13.1.0c6496f

   boost_filesystem.framework   boost_filesystem   22.0.0.0   

   AdobeBIB.framework   AdobeBIB   2.0.6   79.b8223ffb6f.

   AdobeXMPFiles.framework   AdobeXMPFiles   79.1b65a79b4   79.1b65a79b4

   AdobeLinguistic.framework      14.4.2.353c9a5   

   dvaplayer.framework   dvaplayer   22.0.0.0   

   filterport.framework   filterport   26.0.0.670   

   PlugPlugOwl.framework   PlugPlugOwl   11.2.0.100   

   libzip.framework   libzip   22.0.0.0   

   AdobeAGM.framework   AdobeAGM   5.3.1   79.b8223ffb6f.

   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361

   AdobeSVGRE.framework   AdobeSVGRE   7.1.2   "BUILDVERSION_HELPER"

   AdobePDFL.framework   AdobePDFL   16.0.7   79 . 0668cdd7

   dvavulcansupport.framework   dvavulcansupport   22.0.0.0   

   dvacore.framework   dvacore   22.0.0.0   

   aiport.framework   aiport   26.0.0.670   

   AdobePIP.framework   AdobePIP   8.2.0.16   

   AdobePDFSettings.framework   AdobePDFSettings   1.7   

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   4.1.3   79.cbab484.

   dvatransport.framework   dvatransport   22.0.0.0   

   AdobeXMP.framework   AdobeXMPCore   79.1b65a79b4   79.1b65a79b4

   AdobeJP2K.framework   AdobeJP2K   2.0.8   79.8753c76

   dvaaudiodevice.framework   dvaaudiodevice   22.0.0.0   

   LogSession.framework   LogSession   8.2.0.16   

   PlugPlugExternalObject.framework      11.2.0.100   

   utest.framework   utest   22.0.0.0   

   AdobeSVGAGM.framework   AdobeSVGAGM   2.1.0   79.cb34c9e.

   dvametadataapi.framework   dvametadataapi   22.0.0.0   

   WRServices.framework   WRServices   17.4.0   17.4.0.0

   AdobeBIBUtils.framework   AdobeBIBUtils   2.0.6   79.b8223ffb6f.

   boost_threads.framework   boost_threads   22.0.0.0   

   CloudAILib.framework   CloudAILib   26.0.0.670   

   SPBasic.framework   SPBasic   26.0.0.670   

   AdobeCoolType.framework   AdobeCoolType   6.2.4   79.b8223ffb6f.

   boost_regex.framework   boost_regex   22.0.0.0   

   boost_program_options.framework   boost_program_options   22.0.0.0   

   dvamediatypes.framework   dvamediatypes   22.0.0.0   

   AdbePM.framework   AdbePM   1   

   boost_date_time.framework   boost_date_time   22.0.0.0   

   dynamic-torqnative.framework   Torq Native   local   

   AdobeMPS.framework   AdobeMPS   7.0.4.51241   79.14a028f9

   dvaui.framework   dvaui   22.0.0.0   

   MacMemory.framework   MacMemory   26.0.0.670   

   AILib.framework   AILib   26.0.0.670   

   ICUData.framework   ICUData      13.1.0c6496f

   dvamarshal.framework   dvamarshal   22.0.0.0   

   aifm.framework   aifm   26.0.0.670   

   Unified Extensibility Platform  uxp-6.2.1-1-cbb9a02

   UPIC  2.4.1

 

 

Required plugins:

 

   Accented Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 23.5.0, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Average 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin”

   Bas Relief 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   BMP 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Camera Raw 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Charcoal 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Chrome 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Cineon 23.5  © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin”

   Clouds 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”

   Color Halftone 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Colored Pencil 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Conté Crayon 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Craquelure 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 23.5  © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Crosshatch 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Crystallize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Cutout 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Dark Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   De-Interlace 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Dicom 23.5  © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin”

   Difference Clouds 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin”

   Diffuse Glow 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Displace 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Dry Brush 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Entropy 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Export Color Lookup Tables 23.5  © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”

   Exposure X7 Autolayer Autolayer 7.1.5.197 Copyright © 2019 Exposure Software, LLC - from the file “Exposure Software Exposure X7 Autolayer.8li.plugin”

   Exposure X7 Exposure X7 7.1.5.197 Copyright (c) 2021 Exposure Software, LLC - from the file “Exposure Software Exposure X7 Photoshop.8bf.plugin”

   Extrude 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   FastCore Routines 23.5  © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin”

   Fibers 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Film Grain 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Filter Gallery 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Fresco 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Glass 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Glowing Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Grain 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Graphic Pen 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Halftone Pattern 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Halide Bottlenecks 23.5  © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”

   HDRMergeUI 23.5, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”

   HSB/HSL 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   IFF Format 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Ink Outlines 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   JPEG 2000 23.5  © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin”

   Kurtosis 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Lens Blur 23.5.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin”

   Lens Correction 23.5.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin”

   Lens Flare 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Liquify 23.5.0, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin”

   Matlab Operation 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”

   Maximum 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Mean 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Measurement Core 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”

   Median 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Mezzotint 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Minimum 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   MMXCore Routines 23.5  © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin”

   Mosaic Tiles 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Multiprocessor Support 23.5  © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”

   Neon Glow 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Note Paper 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   NTSC Colors 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”

   Ocean Ripple 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   OpenEXR 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Paint Daubs 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Palette Knife 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Patchwork 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Paths to Illustrator 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   PCX 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin”

   Photocopy 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Picture Package Filter 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin”

   Pinch 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Pixar 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin”

   Plaster 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Plastic Wrap 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Pointillize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin”

   Poster Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Radial Blur 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Radiance 23.5  © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin”

   Range 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Render Color Lookup Grid 23.5  © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”

   Reticulation 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Ripple 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Rough Pastels 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Save for Web 23.5.0, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin”

   ScriptingSupport 23.5, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”

   Shear 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Skewness 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Smart Blur 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Smudge Stick 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Solarize 23.5  © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin”

   SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin”

   Spatter 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Spherize 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Sponge 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Sprayed Strokes 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Stained Glass 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Stamp 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Standard Deviation 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Substance Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin”

   Sumi-e 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Summation 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Targa 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Texturizer 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Tiles 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Torn Edges 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Twirl 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Underpainting 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Vanishing Point 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”

   Variance 23.5  © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin”

   Water Paper 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Watercolor 23.5.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”

   Wave 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wind 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 23.5  © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin”

   ZigZag 23.5.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

 

Optional and third party plugins: NONE

 

 

Duplicate and Disabled plugins: NONE

 

 

Plugins that failed to load:

 

   IGES NO VERSION -  - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/”

   PRC NO VERSION -  - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/”

   U3D NO VERSION -  - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/File Formats/U3D.plugin/”

 

 

Unified Extensibility Platform - Extensions:

 

   Home Screen (Loaded) 5.12.1.4 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-5.12.1/"

   CDO: 1.125.1

        CmdN: 1.13.2

        CDP: 1.149.0

        Projects: 1.4.5

      Loaded at: 35 ms - launch time impact: 651 ms

   Content Credentials (Loaded) 0.31.4.0 - from the file "Required Folder"

      Loaded at: 3791 ms - launch time impact: 8 ms

   ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder"

   CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder"

      Loaded at: 3791 ms - launch time impact: 0 ms

   CCX Sharesheet UXP (Loaded) 23.12.0.0 - from the file "Required Folder"

      Loaded at: 151415 ms - launch time impact: 0 ms

   CC Libraries Panel (Prepared) 3.19.237.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/"

   CAPTURE: 2.0.34  STOCK: 4.0.2

   Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder"

      Loaded at: 35 ms - launch time impact: 0 ms

   Substance 3D (Prepared) 0.1.3.0 - from the file "Required Folder"

   Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder"

   Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"

      Loaded at: 3791 ms - launch time impact: 0 ms

   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"

   IC popup message (Loaded) 1.0.0.0

      Loaded at: 1666 ms - launch time impact: 0 ms

   Multilayer Protection (Loaded) 1.0.0.0

      Loaded at: 1666 ms - launch time impact: 0 ms

   Discover Panel (Loaded) 2.8.0.29 - from the file "Required Folder"

      Loaded at: 3791 ms - launch time impact: 12 ms

   Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"

      Loaded at: 65526167 ms - launch time impact: 0 ms

   Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder"

 

Installed TWAIN devices: NONE

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Explorer ,
Sep 07, 2022 Sep 07, 2022

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Thank you for posting this for me @CoryShubert - any updates would be appreciated.

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Adobe Employee ,
Sep 12, 2022 Sep 12, 2022

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Thanks for the update @WScottForbes to make sure, did you try the manual process of resetting preferences?

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

Thank you,

 

 

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Explorer ,
Sep 12, 2022 Sep 12, 2022

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@CoryShubert Yes I did that the first time and it still happened. 

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Adobe Employee ,
Sep 12, 2022 Sep 12, 2022

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The team is looking into this. Thank you,

Status Acknowledged

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Explorer ,
Sep 12, 2022 Sep 12, 2022

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Thank you @CoryShubert  I will say that sometimes it is successful but then 10-20 seconds later it crashes. Only because of Median too (I have an action that I use to post process all my illustration work for clients).

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Adobe Employee ,
Sep 20, 2022 Sep 20, 2022

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Hello @WScottForbes , I'd like to reproduce this issue and it would be very helpful to know what size of a file you were working with, a general description of the layers, what were the steps before the crash happened.

If it's possible to get a copy of the file that would be great. Thanks!

Claudia 

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Explorer ,
Sep 20, 2022 Sep 20, 2022

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Hey @ClaudiaR99 this happened just now on a file of the following:

 

4100 x 6150px @ 72DPI

sRGB IEC61966-2.1 (8BPC)

Doc: 72.1M/4.29G

253 Layers, 51 Groups

 

I can send you a copy of the file if you give me an email, it's happening on MULTIPLE files of mine. I have an action that Gaussian Blurs and then copy-merge paste and then medians. But I've used just the median file and that's where it happens, the Gaussian Blur has never been an issue on it's own.

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Adobe Employee ,
Sep 21, 2022 Sep 21, 2022

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My email is clrodrig@adobe.com

Thank you!

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Explorer ,
Oct 13, 2022 Oct 13, 2022

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@ClaudiaR99 / @CoryShubert - are there any updates with this? I updated my PSD and it still is crashing.

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Explorer ,
Oct 18, 2022 Oct 18, 2022

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I've updated to the latest PSD and it is still happening. 

Are there any updates? It doesn't happen on all PSDs but it's happening on most of them.

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Adobe Employee ,
Oct 18, 2022 Oct 18, 2022

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The bug is still active - and engineering is working on the issue. We will update this thread when there is a fix.

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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Affected users could try the dust & scratches filter with a 0 threshold value.

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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Hi, good news, @WScottForbes Photoshop 24.0.1 is out with a fix for this issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Run the update from your Creative Cloud desktop application and report if it cures your problem.

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Explorer ,
Nov 20, 2022 Nov 20, 2022

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@CoryShubert @ClaudiaR99 @J453 & @PECourtejoie - I updated the app and the problem is still occuring - same file as the one provided to you along with my action.

 

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Explorer ,
Nov 22, 2022 Nov 22, 2022

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@J453  It is not fixed.  I just ran it and it crashed again. I have a video I can share if needed @CoryShubert@ClaudiaR99 

 

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Adobe Employee ,
Nov 23, 2022 Nov 23, 2022

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@WScottForbes Ick, that's no good. I found the crash reports you sent with 24.0.1. If you can send a few more and share the video that would be helpful. I've asked the engineers to look at the new crash stacks. Thanks!

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Explorer ,
Nov 23, 2022 Nov 23, 2022

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Thank you @J453  - I sent a video to @ClaudiaR99 - it worked once (as you can see in the video) but then when I do it again it crashes. Usually even if it works, it crashes shortly after. 

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Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Thanks @WScottForbes I see the engineering team is looking into what's going wrong.

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Adobe Employee ,
Dec 16, 2022 Dec 16, 2022

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@WScottForbes The issue you posted about on Twitter is separate from all this here, yes?  Did you do a post on community.adobe.com about the corruption issue you're running into with 24.1?  

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