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P: Object Selection very slow response Photoshop 23.5

126 Votes
Engaged ,
Aug 18, 2022 Aug 18, 2022

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Current latest PS version is 23.5

And Object Selection is really slow.

It wasn't like this until the early version of PS 2022, but it's getting slower and at 23.5, it's really weirdly slow.

 

I thought there might be a speed difference between turning on and off the option, so I compared it, but the results were the same.

Precise previews for 16bit document on/off

Native canvas on/off

Multithread compositing on/off

Use Graphic Processor on/off

Image Processing- Select Subject(Device , Cloud) : I don't know if this affects object selection, but I tried changing options.

 

The size of the test image below is really small. 1000px x 667px (sRGB, 8bit document)

The reason why I tested it with a small image was because I thought it was because of the large image and the number of layers.

But if you look at the gif image below, you can see a huge difference in loading and speed

 

 

This is Photoshop 23.5's object selection.

23_5 16on.gif

Even though the end is cut to meet the gif capacity, the loading time in front is long. Once again, the test image is very small.

 

 

And Now this is Photoshop 21.0.3's object selection. you can check this...

 

PS 21.0.3 object selectionPS 21.0.3 object selection

 

Can you see the difference? It's a big difference.

 

This is the difference in speed that appears even though the image used in the test is really small.
In the actual working image (6000x8000px), there is a loading as if the computer had stopped a little bit.
It's the same if you try to select a very small, very simple part of a real image, not a lot of it.

 

This needs to be improved Speed or delay. In fact, the masking quality of those two images was almost the same.

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correct answers 1 Pinned Reply

Adobe Employee , Nov 10, 2022 Nov 10, 2022

This should be fixed in Photoshop 2023 (version 24.0)

Status Fixed

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174 Comments
New Here ,
Sep 22, 2022 Sep 22, 2022

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I haven't used this object selection feature in the customer center for a year, and based on many bug threads reported in the official community, I found it to be an issue with Photoshop and Nvidia. That's why I said I want a refund or other action for not being able to use certain functions for a year.
But it said it was impossible. And rollback to the latest installation instructions and previous versions of the driver that repeats...can't use it unless roll back to the 2021 version, and I'm using the latest Nvidia studio driver, but I just stopped consulting because I kept saying the same thing.

Even if they bought a cell phone, they offered a refund or additional discounts if one of the features they typically promote did not work properly.

Of course it's there, and this is Adobe.
When is the last version of Photoshop 2022 coming? Please let me use the original object selection tool that is fast and does not cause bugs just once this year.

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New Here ,
Sep 22, 2022 Sep 22, 2022

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Today is exactly the 333rd day that I've been waiting to fix this bug. 

If you count 333 days as a week, you've waited almost 47 weeks.
And if you calculate it on a monthly basis, you've waited almost 11 months.
I've done so much waiting 333 days for updates. I made a lot of inquiries to the Microsoft Customer Center and Nvidia Customer Center as well as the Photoshop reinstallation and various fix methods related to Windows 10, and I spent a lot of money on changing computer parts.
Some people say. If the object selection tool in 2022 does not work properly, it is told to use Photoshop in 2021 or 2020.
That's true, but I want to use Photoshop in 2022 fully.
I can't wait any longer. There is no place to complain.

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New Here ,
Sep 23, 2022 Sep 23, 2022

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same here. 23.5 and 23.5.1 was not effective for me.
Give us back the original object selection tool!

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New Here ,
Sep 23, 2022 Sep 23, 2022

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I updated the Nvidia studio driver to the latest version, but the object tool selection's slowspeed has not been fixed.

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New Here ,
Sep 24, 2022 Sep 24, 2022

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I don't think people are simply complaining or angry that the objectselection tool isn't working properly.
At least for NVIDIA users to be aware of in advance, it would have been nice to inform them that if there are many problems in the Photoshop realease page or the Creative Cloud introduction section in advance, certain features may not be available, crash, or slow down.
I simply watched promotional videos or promotional posts and installed the latest version of Photoshop, but I said, "That function doesn't work well on my computer It's weird." Most people turn it over. And the only people who can't stand it and complain or report bugs like this to let others know about it and want it fixed as soon as possible are those who report to this thread or see the thread.
Nevertheless, it is the most active bug thread recently reported.
At least how it is going, and if the issue with Nvidia has now been resolved, when will the next release be updated? If the minimum disclosure of information is made, many people's anxiety, complaints, worries, and prejudices will be resolved, but it seems that everyone is tired now that the wait without a promise has been a year.

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New Here ,
Sep 24, 2022 Sep 24, 2022

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Are you sure it won't be fixed in September? So sad news...

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New Here ,
Sep 25, 2022 Sep 25, 2022

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Not only Nvidia but also other companies' GPUs seem to be affected.
I have two desktops, each equipped with an Nvidia RTX3090 and a Radeon 6900XT, and the same delay occurs in Photoshop. My Photoshop version is 23.5.1
It just seems that the GPU itself does not work at all now regardless of the GPU company when using the Object Selection tool.

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New Here ,
Sep 25, 2022 Sep 25, 2022

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And the reason I thought about that is because at the entrance to the office, there's another old desktop that you use to make simple documents, and this computer's GPU is very old.
If I remember correctly, it would be the gtx750 series. But when I use the object selection tool, there is no difference in speed from my work desktop.

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New Here ,
Sep 26, 2022 Sep 26, 2022

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I experienced a slow or delay? loading in the object selection tool from version 23.5, and I bought a Radeon GPU because I saw many articles about issues with Nvidia.
But it's not solved at all. what the...................

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Adobe Employee ,
Sep 26, 2022 Sep 26, 2022

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Thanks for your patience!  

Until we have a chance to include the Preferences > Image Processing in the release version, you can install the Photoshop Beta version from Creative Cloud > Beta apps > Photoshop (Beta) to improve the slowness. You can install Photoshop (Beta) version side by side with your existing release version of photoshop. In Photoshop (Beta), go to Preferences > Image Processing. Use Selections Processing: ‘Faster’

(You will need to restart Photoshop to see the changes). 

 

And if you are experiencing a crash on using the Object Selection Tool or Select Subject on Windows, please update the Nvidia Graphics drivers to the latest version, which came out recently, and let us know if that helps to resolve the crash issue. For steps, see this:https://helpx.adobe.com/photoshop/kb/known-issues.html#app-crash-with-tools

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New Here ,
Sep 26, 2022 Sep 26, 2022

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After installing beta 24.0, two questions arose.

First, I don't know why that option is. Can't we just fix it with a fast one? Has the GPU problem not been solved?
Or if the GPU issue occurs again in the future, do you have an option for the user to selectively process the CPU?
I don't understand. Then why did Photoshop 2021 and Photoshop 2020 work well without that option?

Secondly, do I really have to wait until the release of 24.0?
Then, all versions from 23.0 to 23.5.1 have object selection tool not working properly with or without driver updates, so I don't know why I don't release 23.5.2 urgently after Nvidia driver is released. And we've confirmed that the beta is working, but the beta is not available for actual retouching. It's unstable...

Then when will 24.0 be released? We need more information on this.


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Community Expert ,
Sep 27, 2022 Sep 27, 2022

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Hi @Yukie Takahashi, thank you for the update. Just to clarify, I'm running the 23.5.1 Release (Windows 10) and already have the option to select Device (Quicker results) or Cloud (Detailed results) in Preferences and on the toolbar. Is there something in the Photoshop (Beta) version that is different? Even with the latest NVIDIA Studio driver installed, Quick Selection is slower than previous Releases and there is very little difference seen whether selecting Quicker or Detailed.

 

I believe the OP and others replying are wondering if and when we can return to 21.0.3's Object Selection speed WITHOUT having to choose between the two. In other words, if it worked before, what has changed so that it now requires ticking either Device (GPU) or Cloud? Is your goal to gain more object selection learning through users who select the Cloud option? Again, we appreciate any clarification.

 

JEL_1-1664291648344.png

 

JEL_0-1664291639653.png

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Engaged ,
Sep 27, 2022 Sep 27, 2022

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@Yukie Takahashi Thanks for reply.
But We still don't understand. The main idea of the option to choose a feature (Fast/stable) from beta 23.5 is whether to use the GPU as it is in the event of a crash or avoid a crash even if it is running at a slow speed using a CPU.
As everyone knows, Nvidia released the 517.40 studio driver shortly after Nvidia Beyond ended. And if you look at the release of the driver, it says it solves the Photoshop crash.
So if the crash is resolved at the driver level, is there any reason to leave the option of disabling the GPU(Fast) in the software and temporarily processing it with the CPU(Stable)?
If you had to leave the option like that, why did Photoshop 2021 and Photoshop 2020's ObjectSelectionTool work well regardless of the driver version without that option?
And even if use the beta version of Fast option, it's much slower than 2020(21.0.3).

I know that Adobe's developers are having a hard. And thank you for that.
But this is a problem that is linked to a crash that started with the 23.0 release, and eventually the speed was messed up to temporarily resolve the crash, and this is the official I know.
I posted this thread in August, but the seriousness of the problems people experience and feel is that it has already been going on since around November last year. It's a year in a month.
Many people react unfairly, angry, or somewhat sensitively, passionately because they haven't been able to use the tools properly for a year.
So, as a result, I don't know why the Fast/Stable option still exists, contrary to what took more than a year, and what people wanted from a year ago is to want an object selection tool in 2021 or 2020, where Fast and stable coexist. I think fast is something that needs to be upgraded, strengthened and optimized, and naturally accelerated. It's natural to be stable. People don't want to choose, and it's not a consideration (at least until 2020 and 2021)
I know you're having a hard time ahead of the 24.0 release, but I want you to know more clearly what many people want and reflect it in the update.

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Engaged ,
Sep 27, 2022 Sep 27, 2022

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@J E L  Hi J E L, Thank you for your continued interest in this matter and for sharing your experience.
Did you tried Beta 23.5 or Beta 24.0?
Device vs Cloud   ------ This is about "Select Subject".
And In Beta version, can check new thing for Selection.
Fast vs Stable ------ This is about "Object Selection Tool" (I don't know if that also affects the speed of the object finder. Because I don't use it)

Fast -- 23.0~23.4.2's ObjectSelectionTool which is GPU mode.
Stalbe -- 23.5~23.5.1's ObjectSelectionTool which is CPU mode.

That option was created because Nvidia's studio driver release was delayed, allowing users to choose and change CPU or GPU processing within Photoshop.

However, 517.40 drivers have now been released to resolve crashes, and Adobe officials have recommended updating the Nvidia driver to 517.40 for all threads related to crashes (bug tabs/discussion tabs) that occur when using the SelectSubject/ObjectSelectionTool.

If so, why should I have that option when I don't have to do it temporarily with the CPU?
I also appreciate your opinion and support.

 

What do you think?

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New Here ,
Sep 28, 2022 Sep 28, 2022

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There are two things that I thought about when I tried to run the new Photoshop beta(24.0) in Adobe Creative Cloud. I keep using Photoshop 2020 and Photoshop 2021/2022 is being maintained because I couldn't use it because of the bug. So I compared it.

A. Even if I choose the Fast option, it is slower than the speed of Photoshop 2020. Because the algorithms are different, the results of masking are slightly different. But it's still an unwelcome pace.

B. I would like to know the reason why Fast option was created for the same reason as "A".
It's not fast, and it doesn't use much of my computer's resources. I'm using 3090ti but I don't feel the acceleration at all as much as I pay for it. And I want to use a fast, stable, and finished object selection tool.
I'm still staying in the 2020 version for reasons such as incomplete, slow, and unstable, but if I have to "choose" something this fast, I don't think I'll use the latest version in the future.
If you remove that option and just add the 2020 version of object selection tool, I will happily use the 2022 version.

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Community Expert ,
Sep 28, 2022 Sep 28, 2022

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Thank you, @Jqqerry, I also appreciate your continued help with getting this issue sorted out to everyone's satisfaction.

 

I see now with the latest Beta (24.0) that there is another choice in Preferences, Selections Processing, along with Select Subject Processing, which is already included in 23.5.1. What is the primary difference between “Selections” and “Select Subject” when it comes to performing a selection? Because I can't detect any difference in terms of speed with any combination of settings when testing both public and Beta versions.

 

The primary question is about returning the original speed of the Object Selection Tool, in either Rectangle or Lasso Mode, and without Object Finder checked.

 

Crashing is another issue. I have not experienced any crashing with the tool as others have reported. Overall, I think your assessment is correct: the Quicker/More Stable option was created while waiting for the NVIDIA Studio driver update. The slowness showed up at 23.5 or perhaps earlier. These new setting options don't make selections any faster; they only provide stability for those who experienced crashes with the old driver.

 

Now that the driver is released to fix crashing, when will Adobe restore the speed as experienced using 21.0.3? I imagine there is much more being sorted out beyond this seemingly simple fix. Some hope the next public release will bring the speed back, but we don't have confirmation of that yet. Stay tuned!

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Adobe Employee ,
Sep 28, 2022 Sep 28, 2022

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Jqqerry, J E L, kevafef, cifil and other valuable Photoshop users,

Here are some Q & A based on a recent forum questions.

 

Q1) Is the Windows crash on Object Selection Tool and Select Subject solved by the NVIDIA new driver?

A: Yes, see this link: Re: P: Photoshop 23.0.2 Crashes when working with paths - Windows

 

 

Q2) Are we going to keep Preferences > Image Processing > Selections Processing options even though NVIDIA’s new driver will fix the crash? Why?

A: Yes.

Reasons: We will keep the option because at any time, a GPU vendor or OS could release an update that breaks our software and it would be totally outside of our control. And this option could help users.

 

This is because machine learning is not a mature technology and is constantly evolving, with researchers discovering better and faster ways of doing some of the things we want to do. As we attempt to add more “smarts” to Photoshop to make people’s day-to-day workflows easier, there’s always the risk that the technology isn’t supported correctly by the operating system or the hardware drivers.

 

 

Q3) What is the difference between Preferences > Image Processing > 'Select Subject Processing' and 'Selections Processing' in the current Photoshop Beta Prime?

Preferences_Image Processiong  2 Options.png

A: For the Nvidia driver-related crash or slowness on Object Selection Tool and Select Subject, you can use the ‘Selections Processing’ option from the current Beta Prime. Of course. The best way is to update your Nvidia drivers.

 

‘Select Subject Processing’ is specific to Select Subject only and allows you to choose how this task is processed (on device or cloud processing). As stated in the preferences, processing on your device is usually faster, but using cloud processing may give you more detailed results.

 

  • If you are connected to the network, take advantage of using the ‘Cloud (Detailed results)’ option. Usually, you’ll get a better result.
  • If you are not connected to the network or you need to get the result quicker, use the ‘Device (Quicker results)’ option.

 

Q4) Even though using the ‘Faster’ option in preferences or updating to the new NVIDIA driver, it seems like Object Selection Tool is slower than the 2020 - 2021 version.

A: Old Object Selection Tools have less functionality. It’s a trade-off of having more functionality vs. speed.

If you really want to go back to the old Object Selection Tool, you can just use Object Selection Tool > Mode: Rectangle or Lasso. (Additionally, you can set the gear icon menu > Object Finder Mode: Manual Refresh, Never Show Overlay if you prefer)

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Engaged ,
Sep 28, 2022 Sep 28, 2022

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@Yukie Takahashi It was the first time I saw the Adobe community collecting opinions and questions from many people and answering them like this.
Thank you very much for your kind and detailed reply.
Most of the contents were understood based on Adobe's future purpose and direction of development.

However, I would like to add an opinion on the last part, "There is a difference in speed compared to the previous year's version(2020 or 2021)."
Other people don't know how to use it, but I don't use object finder. Set the overlay of the object finder to always manual/off.

So it's the same as the previous object selection tool, but I'm talking about the speed difference when you try to choose something.   <<< I think that this means what others say, "The object selection tool of 23.0~23.4.2 is also a lot of speed difference from last year's Photoshop."

Obviously, I understand that the algorithm of the object selection tool has changed and has become more detailed, so the processing time has to be increased accordingly
I think it was the speed of 21.0.3 that made users feel that feedback was made in almost real time while using the object selection tool.

So if it's inevitably a little slow depending on the algorithm, I'd like to tell you that even if you use more CPU and GPU resources in the future, you can ultimately have a smooth and satisfying experience if you set the target for real-time processing speed and feedback as in version 21.0.3.

Thank you again for your reply. I'll be looking forward to it.

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New Here ,
Sep 28, 2022 Sep 28, 2022

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Since this update it is not only slow but it crashes, prints the wrong size no matter what you do. It will freeze half the time and I will lose what I am working on. It is very frustrating as it is costing me money and time.

 

The support person could not help me. My prints print fine on other apps it is just photoshop and it started just two days ago right after it updated.  

We even tried a root account and still had the same issues. All my settings are right. We Uninstaller and reinstalled, but nothing changed.

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Community Expert ,
Sep 29, 2022 Sep 29, 2022

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Hi @Heather26345798hlky, I'm sorry to hear about the crashing you are having with printing. It would be terrific if you could start a separate post here in the Photoshop forum for your particular issues. This thread is now very long and coming to a close with solutions that are specific to crashing around the Object Selection Tool and an update to the NVIDIA Studio driver.

 

Even if these are among your problems, I'm worried your other concerns will be lost in this forum. Please start here to open a new post. Please include the exact version release and Operating System you are using (i.e., Windows 10; Photoshop 23.5.1) so we can better assist you. You mentioned several troubleshooting steps that haven't helped you so far. Have you been able to submit crash reports with your email address during the events? Did you update your drivers? Reset your preferences? One more step is to go to Help > System Info and copy and paste the text into your post, so we can better analyze your working environment. Thank you!

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Community Expert ,
Sep 29, 2022 Sep 29, 2022

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Hi @Yukie Takahashi, your detailed response is great to have, thank you so much. Photoshop provides several ways to make selections, and we all have our own workflows. Adapting is not always easy, but this extra information helps us make any necessary transitions. As post author @Jqqerry notes, “I think it was the speed of 21.0.3 that made users feel that feedback was made in almost real time while using the object selection tool.” Indeed, this is the heartfelt loss we are experiencing and a legacy measure that will hang in the balance.

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New Here ,
Sep 30, 2022 Sep 30, 2022

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I installed and compared ObjectSelectionTool speed and Quality - Photoshop 2020 to 2021, and 2022. And also beta 24.0 
What I felt for sure was that even if I chose the beta version of selection processing "faster", it was slower than 2020. I wonder why the latest version is slower.
Honestly, the quality of the selection was not much different between 2020 and 2021. 
2022 and Beta24.0 certainly seem to have improved. But still the need some Refine for each selection was inevitable (too rough edge or inaccurate)

And the interesting thing is that I expected to get the same result even though it was slow when I used 23.5 or beta Cpu treatment. However, despite frequent loading and slow speed, I felt that the quality was poor or that I did not recognize the part I wanted. 
The difference was different from picture to picture, but in severe cases, if the fast option is the most advanced 2022 Select Subject quality, the More Stable feels like the quality when Select Subject was first introduced in 2018.
(Of course I'm talking about object selection tool. This is just an example of what I felt.)
Many people haven't used this tool properly for a long time, and I think it'll only be possible to use it properly in 2023, not Photoshop 2022, but I hope it's more optimized in beta and released.
The first release of each year was always buggy, so it's also true that I'm looking forward to it and worried about it.
Anyway... I hope to use 2023 Photoshop as an official release as soon as possible.

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Engaged ,
Oct 16, 2022 Oct 16, 2022

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New PS 2023(24.0) realeased. And Faster than PS2022(23.5-23.51). And So far, no existing crashes seem to occur. (btw, My driver is Studio_driver 517.40)
Now that the big problem that has been bothering us for nearly a year has been solved, we can use the object selection tools. Now it would be perfect if it could be as fast as the conventional object selection tool. (Best example is 21.0.3)

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Adobe Employee ,
Nov 10, 2022 Nov 10, 2022

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LATEST

This should be fixed in Photoshop 2023 (version 24.0)


Senior Product Manager - Customer Advocacy - Digital Imaging
Status Fixed

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