P: Photoshop CC 19.1 - UI doubled in size (Win 10)

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Community Beginner ,
Jan 23, 2018 Jan 23, 2018

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Hello. My entire Photoshop layout has doubled in size with this new update; it looks like it's in Windows Safe Mode. Is there a way to fix this? I am currently uninstalling and re-downloading the previous version because my eyes were melting from the bloated interface.Note: This conversation was created from a reply on: Photoshop CC 2018 (19.1) update now available.

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Adobe Employee , Feb 08, 2018 Feb 08, 2018
Hi Everyone, Sorry for the frustration. To be clear, if you have Windows 10 Creators Update or later, you now control your Photoshop UI in the System settings for your display.This implementation is in line with Windows DPI scaling guidelines, but we understand this may affect your preferred UI experience. Going forward we welcome your feedback as we will continue to adapt to rapidly changing monitor resolutions and multiple monitor configurations. In the meantime, here are few suggestions that...

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New Here ,
Feb 09, 2018 Feb 09, 2018

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What is wrong with doing it the same way as the other version except being able to do it more gradually Example Auto/100%/125%/150%/200% in the interface. To go to 200% which takes up most of the work space and down to 100% which you need a magnifying glass to see. I bought a high resolution 27inc monitor for a reason and that was to give me more work space. Windows should not be used to counteract a bad move in Photoshop

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Advocate ,
Feb 10, 2018 Feb 10, 2018

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I like the new scaling in Photoshop. I haven't adjusted anything but I can now read the menus etc much more easily. Well done, Adobe. (It's not often I say that)


Bob Frost

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LEGEND ,
Feb 10, 2018 Feb 10, 2018

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Photoshop 19.1 causes this problem; 19.0.1 is OK. I have put a saved photoshop.exe (19.0.1) in the Photoshop folder but renamed it photoshop1.exe. I have made a shortcut on my desktop. It now works but without the 19.1 updates. Windows 8.1/Nvidia 1060/Intel i7 octacore/16GB RAM/1920x1080 monitor/SSD x4

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Advocate ,
Feb 11, 2018 Feb 11, 2018

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I think you have got it the wrong way round! It was the previous versions that didn't size correctly, but now 19.1 does size correctly. If you've got used to the old size, then just change it in 19.1. Don't throw the baby out with the bathwater! 😉


Bob Frost

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Explorer ,
Feb 13, 2018 Feb 13, 2018

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Hannah this is not a solution to this problem!!!!

Scaling the UI in accordance with the Windows settings just doesn't work. To get the UI in Photoshop looking correct I have to set my Windows scale factor to 165% which just makes every other app and the OS its self look way too big.

Why can't the team just implement a proper UI scale setting in Photoshop that works independently of Windows?

Failing that why can't the UI scaling work just like it does in Illustrator or In Design? If I set these two apps to scale to the higher supported level they scale fine.

I just can't believe that this still isn't sorted years down the line.

In fact if this doesn't get sorted very soon I'm stopping my subscription to Adobe. Its simply not good enough!!!

I don't think your team fully appreciate how annoying this is. I use Photoshop every single day for quite a few hours and I currently have to run the UI so small it actually hurts my eyes to see it.

PLEASE get this solved ASAP. A proper UI scale in the application or at the very least something like we have in Illustrator. Why didn't Photoshop get the same setting as Illustrator anyway?

One annoyed customer.

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Explorer ,
Feb 13, 2018 Feb 13, 2018

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Hannah this is not a solution to this problem!!!!

Scaling the UI in accordance with the Windows settings just doesn't work. To get the UI in Photoshop looking correct I have to set my Windows scale factor to 165% which just makes every other app and the OS its self look way too big.

Why can't the team just implement a proper UI scale setting in Photoshop that works independently of Windows?

Failing that why can't the UI scaling work just like it does in Illustrator or In Design? If I set these two apps to scale to the higher supported level they scale fine.

I just can't believe that this still isn't sorted years down the line.

In fact if this doesn't get sorted very soon I'm stopping my subscription to Adobe. Its simply not good enough!!!

I don't think your team fully appreciate how annoying this is. I use Photoshop every single day for quite a few hours and I currently have to run the UI so small it actually hurts my eyes to see it.

PLEASE get this solved ASAP. A proper UI scale in the application or at the very least something like we have in Illustrator. Why didn't Photoshop get the same setting as Illustrator anyway?

One annoyed customer.

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Adobe Employee ,
Feb 13, 2018 Feb 13, 2018

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What version of Windows are you on?

Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Feb 13, 2018 Feb 13, 2018

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Latest release of Windows 10.

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New Here ,
Feb 14, 2018 Feb 14, 2018

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This is getting stupid. Now Photoshop wont let me open raw files. All its telling me is the version is not compatible with this Photoshop. Come on guys sort it or im gone. I need something to work with. Every time  there is an update something is wrong. What are we paying for..

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Engaged ,
Feb 14, 2018 Feb 14, 2018

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Explorer ,
Feb 14, 2018 Feb 14, 2018

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Not sure what you like about it. What monitor resolution do you have?

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Explorer ,
Feb 14, 2018 Feb 14, 2018

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Dear Adobe can you give us an ETA on when we can expect proper UI scaling in Photoshop? is it on the road map?

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Community Beginner ,
Feb 14, 2018 Feb 14, 2018

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I don't know why but at 125% is still doesn't look good. It's not scaled properly. I mean, if I set the Windows scaling at 125%, Photoshop does not just scale the interface consistently to 125%: it's not a 125% version of the 100% UI. Also some parts become blurred at 125%, especially the extension (bar). Extensions in general are not properly scaled at 125%: text is too large.

And I have a workspace problem on my 17 inch laptop at 125%. There is too little room left for the image, especially when opening properties op layers. So for me the new scaling doesn't work. At least not on a laptop, which is really a pity, as I also use that to give workshops. 

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Community Beginner ,
Feb 14, 2018 Feb 14, 2018

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I also would like to see this option. 

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Explorer ,
Feb 14, 2018 Feb 14, 2018

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If I set my Windows scale to 125% then this doesn't scale my Photoshop UI at all. I have to set windows to approx 150% to see any difference in Photoshop.

Its just a joke is this! Adobe just get a proper UI scale implemented ASAP!

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Community Beginner ,
Feb 14, 2018 Feb 14, 2018

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'just change it in 19.1'. How? The whole point is that this is not possible in 19.1 anymore. Scaling is dependent on the Windows scaling and there is no possibility to have the same interface as I had before.

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Adobe Employee ,
Feb 14, 2018 Feb 14, 2018

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The scaling that's in Photoshop 19.1 running Windows Creators edition is how Microsoft envisions all apps to support scaling: https://theblog.adobe.com/photoshop-releases-version-19-1-selections-improvements-advanced-support-w...

Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Feb 14, 2018 Feb 14, 2018

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Google Chrome has the possibility to 'zoom'. Could you not make something like this for the Photoshop interface? I mean, next to the scaling that Microsoft envisions, you could add additional UI scaling to Photoshop. Partly, you have done that already with the options that Hannah suggested.

Moreover: I was called by your colleague and he told me that indeed the scaling that's in Photoshop 19.1 running Windows Creators edition is how Microsoft envisions all apps to support scaling. But he also said that if enough people would like to see the option to downscale the Photoshop UI, that could be done. So I am a bit confused now: your answer implies that nothing will be done on the UI scaling and that we have to accept how it is now. Is that correct?

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Explorer ,
Feb 14, 2018 Feb 14, 2018

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Or just do what they did in Illustrator and InDesign these scale fine.

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Explorer ,
Feb 14, 2018 Feb 14, 2018

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Guys, just to make sure we are on the same page, are you seeing the same as me?

https://youtu.be/R_RjcRhRWPs

You can also read more about this issue on my blog.

http://www.qwerty-design.co.uk/2017/11/adobe-photoshop-cc-2017-ui-scaling/

Thanks

Richard

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Community Beginner ,
Feb 14, 2018 Feb 14, 2018

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Yes, that's the problem, although on my laptop the UI looks too big while the rest is OK and if Photoshop is OK, the rest is too small. And that in-Photoshop UI scaling that you suggested is exactly what I also would like to see. 

And I also see all kinds of additional flaws in the UI with the new scaling. I already indicated a few things, but here another one. What's that? Problems like these are not always there, but can just appear when you change your workspace. 

RackMultipart20180214117195173-bcb7cceb-7a69-4555-af1a-f34f082cb392-1953147215.jpg

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New Here ,
Feb 14, 2018 Feb 14, 2018

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Richard you are totally right. I have been saying this since I joined the group. Why on earth we have to go to windows display to sort it out is beyond me. Photoshop should be totally independent to any other . I mentioned this to Adobe back last year at the NEC Birmingham Photography Show and had simply no answer. 

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New Here ,
Feb 26, 2018 Feb 26, 2018

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having the same issue on my dell XPS 13", photoshop UI is too big on the 1920x1080px 13" screen... the windows scaling -as said before- doens't work since it scales the whole OS down.

pretty annoying indeed. hope a fix will be ready soon....

rolling back to older PS version, see what it'll do for the UI...

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New Here ,
Feb 26, 2018 Feb 26, 2018

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UPDATE: rolled back to v 19.0 20171103, scaling is back how it should be. will update again when problem is solved...

thanks in advance

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Community Beginner ,
Feb 26, 2018 Feb 26, 2018

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I'm came back to this thread this morning and saw the official response. I downloaded the new version and I still have huge blocks of tools. The suggestions did not help. You guys should run independently with scaling.

I am, again, reinstalling version 19.0 until this is fixed.

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