I was working with photoshop and illustrator, then I went to lunch and closed both apps. When booting them up again, Photoshop "home screen" is black. I can't open recent files.
When I open a saved .psd, the file opens correctly.
I followed the steps suggested by Sameer for fixing this same problem but it was not corrected. Still getting only a black screen for every file I open in Photoshop 25.5.1.
@Stevaker try reset opreferences as I described above
I hope this helps neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
Thank you for so much helpful information. I have solved my black screen problem - it was an issue with Adobe Camera Raw. So for others still having issues with Black/Blank screens might be worth testing if standard psd / jpg files can still be opened and whether it is the action of invoking ACR when opening RAW files that is causing the problem. Thank you everyone for all your helpful suggestions and solutions.
Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded.
Unexpected behaviour may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. check out the video
In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.
Library will now appear in the list - below the current user's “home” directory. ]
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.
Note for those on macOS:
Preference preservation is affected by macOS permissions,
you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy
If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still hanging?
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop.
Do you still have problems?
Here's a link from Myra Ferguson specificially for troubleshooting Photoshop if it crashes on launch (which includes resetting preferences)Troubleshoot crash or freeze in Photoshop
It may even be time to reinstall Photoshop.
It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.
(See above about preserving preferences though! It’s worth preserving them unless they are corrupted.)
Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.
Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.
I hope this helps
neil barstow, colourmanagement net- adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
I went back to the version of which I certaily remember it showd me the home screen (with all previous documents I worked on), but it now had the same issue. So, it is not version related. There is an overall glitch. Whay I also noticed is that the scroller does not work smoothly any longer. It is choppy and that is rather annoying when you are used to working pretty fast.
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