P: Strange color box with data loss

[Jqqerry]

test pc is window10. Photoshop version 23.4

GPU comp off / on , Multithread of / off , Native canvas on /of

I reset it, but the result is the same.

It doesn't matter if it just looks like that and it doesn't affect the actual output. But that's how it's reflected in the actual output. So I can't proceed with the work right now.

That bug occurs randomly when zooming in and out. Even if i use clone stamp, patch tools, or healing brushes, bugs occur randomly. Emergency patch is required.

[donbarrum]

@Jqqerry  Yes this speed/zoom problem with large images have been bugging me a lot as well lately. but it has been a problem for quite a few versions. It takes a long time before it want to zoom on large images, usually photoshop starts moving layers instead of zooming. Just so many problems appearing in photoshop lately I have lost the will to complaint. Opening layer effects takes ages now, if you have 2 screens and one being a tablet, you cannot use the mouse to zoom or scrub the image anymore, it just zooms the image to 1% and move the canvas to random places instantly, etc. etc... I just try to live with it... 😞

[davescm]

V23.4.1 has now been released to roll out v23.4 features without the bug.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-23-4-1-is-now-available/td-...

Dave

[Mohit Goyal]

Hi all,

We're happy to announce the release of Photoshop 23.4.1 which includes the fix for this issue. Please update Photoshop and please share your feedback.

To update Photoshop to 23.4.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Thanks,

Mohit

[Duncan_Smith]

Issue fixed with the latest relaease.

Adobe realise what a disaster this was and provided a quick response. We appreciate the bug is now fixed but we're not on the beta program specifically because we all use this software in our work. No softweare, no work, no work, no money.

DO NOT USE PAYING CUSTOMERS FOR BETA TESTING

[Andrew Sender]

Hi @ralaged5 ,

Thank you for pointing us to that other issue.  I do recall seeing this post and a few similar others.  This one is definitely more aggressive than the others.  The obstacle is having the steps to reproduce these issues.  Unfortunately, the other posts do not provide enough details to reproduce the issue.  And we internally have had no luck of reproducing these very rare occurances.  But we'll keep trying!

[Bumblewheat]

I'm drawing a black figure on a clean layer. When I try and erase, it just spreads the line into zigzags and pixels. When I paint over in white I get repetitions of the image in all sorts of colours, dumped anywhere on the page. I'm just using an ordinary brush, nothing special. what's wrong? Look at the bottom of the attached pciture to see what I mean 

[Ged_Traynor]

Hi

Can you tell us the exact version of Photoshop you're using, Photoshop version 23.4 showed similar artifacts to what you have described, but this issue was fixed in version 23.4.1

[Bumblewheat]

Hi, I'm using 23.4.0

[Ged_Traynor]

Try updating to 23.4.1

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-23-4-1-is-now-available/td-...

[CoryShubert]

Hi @Bumblewheat, please update to Ps 23.4.1 and see if this fixes this issue.

Thank you,

[Bumblewheat]

thanks, I'll give it a go.

[PECourtejoie]

@Bumblewheat Hello, could you please confirm if the bug still occurs with the updated versions ?