ファイルのアップロードと保存ができない

@default454748557aehko  An inability to upload, save, or export files in Photoshop is a common issue that can be caused by various factors, including corrupted preferences, insufficient memory, or outdated software. This problem can be incredibly frustrating, but there are several troubleshooting steps you can take to fix it.

First question are you using the desktop version or the web version? What Photoshop version are you using and what are your specs of your OS?

• The simplest solution is often the most effective. Close Photoshop and restart your computer to clear any temporary glitches or stuck processes.
• Ensure your Photoshop is up to date. Open the Creative Cloud desktop app, go to the Updates section, and install any available updates for Photoshop. A recent patch might have addressed the bug you're experiencing.
• Corrupted preferences can cause a wide range of issues, including problems with saving and exporting. To reset them, hold down Ctrl+Alt+Shift (Windows) or Cmd+Option+Shift (Mac) immediately after launching Photoshop. A dialog box will pop up asking if you want to delete your settings file. Confirm to reset your preferences to their default state.
• Try saving the file to a different location on your computer, such as your desktop, or to a different drive. This can help determine if the issue is related to a specific folder's permissions or a problem with your hard drive.
• If the standard "Save" or "Save As" function is failing, try using File > Save a Copy or File > Export > Export As. In newer versions of Photoshop, these options are sometimes required for saving in formats like JPEG or PNG.
• • Large, high-resolution files can be difficult for Photoshop to process, leading to saving failures. Try reducing the image size or changing the color mode to RGB (Image > Mode > RGB Color) before saving. This can sometimes resolve the issue, especially with formats that have limited data capacity.