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请问如何更改adobe账户年龄?

Community Beginner ,
Jun 04, 2023 Jun 04, 2023

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请问如何更改adobe账户年龄?photoshop未到18岁不能使用AI功能。

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Community Expert ,
Jun 04, 2023 Jun 04, 2023

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@NI302733298x2x 

Why is the Generative Fill button greyed out if I'm over 18?

If you find that Generative Fill is greyed out for you and you're over the age of 18, it is possible that you may not have a valid Date of Birth associated with your Adobe ID account. To update your Date of Birth, you can do either of the following:

  • Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
  • Log into Behance with your Adobe ID and enter your Date of Birth.
  • If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

https://helpx.adobe.com/photoshop/using/generative-fill.html

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Community Beginner ,
Jun 04, 2023 Jun 04, 2023

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我注销并重新登录了,但并没有弹出出生日期输入框,在个人资料里也找不到出生日期选项。

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Community Expert ,
Jun 04, 2023 Jun 04, 2023

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@NI302733298x2x 

 

You can also try contacting Adobe Customer Care. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the steps here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can send a tweet to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Jane

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Community Beginner ,
Jun 04, 2023 Jun 04, 2023

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我注销并重新登录了,但并没有弹出出生日期输入框,在个人资料里也找不到出生日期选项。

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