If I open it and work on a file, it gets completely stuck after 30 seconds or so. Showing my desktop reveals a garbage little popup that insits I update to the current version. "Your device is running an old version of Adobe Photoshop. Update to the current version to enjoy etc." See attached.
I just updated PS 2024 to v.25.12 today in hopes that would solve the issue. Nope. Apparently, Adobe allows me to update my version of 2024...but not use it?
I do not want to run 2025 yet. It's 2 weeks old, and I've been burned way too many times before by brand new releases (after 30 years using PS, I know better.)
How do I stop this popup from interfering with my job?
I forgot to mention, I cannot even access the popup. Instead of the PS app and the popup appearing in different windows in Mission Control, they display in a single window somehow -- behavior I've never seen before -- and I can't click anything in that window.
I'm a Editorial Designer I use Adobe PS, ID, AI, etc for my living, its not a hobby. Like many Designers I have to use custom plugins for font servers and clould based apps via my main employer/client. Which means being tied to old versions longer than I'd like (same goes for Apple OS). Today for the 2nd time on opening a document I have this super unhelpful alert appear (see link). As a paid up 'all apps' subscriber, I have no words.... Anyone else having the same? Any easy way to stop this? OR do I resort to deleting the Adobe Genuine (removed) which I assume is the guilty party? Thanks for Reading!
Thats interesting, I'm on PS 2021 so yet to witness that!. Thanks for letting me know. As it is only appearing via Photoshop, not my other outdated apps. Thanks for the reply!
You could install the latest version and still keep Photoshop 2022, just make sure when you install the newer version and see a message about deleting the older version, you uncheck that.
I do agree, however, that all the pop-ups are very annoying to say the least.
They really are!, the alert is enormous, a good quarter of my display. I can deal with a lil' pop up. Its similar to when Adobe suspects a non licensed version, very invasive.
I use their generative fill to touch up pictures - especially when I need to remove photos from work cubicles or office walls and I need the cloth/cork/cinderblock in the background to be undetectibly clean. It's fantastic! You should try it! But Adobe still does not need to nag you into a version you don't want or don't trust no matter what they "think" is best for you. We use our trusted "older" versions because we can't risk downtime when we "upgrade". As stated above - I'm at work. I can't risk missing a deadline.
Personally, I finally figured out a way to get my system's File Explorer to function and to revert to the configuration that ** I ** choose, not the surprise and unauthorized configuration that just appeared suddenly (and subverted my choice). To say it again, it just bothers me to no end and creates customer resentment. That can't be a good trend for maximizing profit.
Agree. This thread seems to be ballooning since I wrote it, I'm glad its not just me! I simply don't get a say on which version I have to use. Nevermind people who are limited by older hardware or just happy where they are with an older version they know is reliable/can use legacy fonts etc. The Windows and Multi screen users though, I'm shocked. Its full on breaking things.
Yeah I have given it a go with mixed results (the low res thing? there is threads about this though, I didn't deep dive into why). However I've found the remove/healing, object selection tools greatly improved so thats helped make my life easier to at least try make a nice job of things. I also use a fair bit of stock, so the moral side of the ai images via stock is a struggle for me, I want the artists to at least get a credit/paid (though its literally pence).
Adobe is aggressively pushing users to only run current versions and not older ones. I have not seen this popup but I wouldn't be surprised if at some point they completely disallow running anything that is out of support.
I assume It's for data mining purposes given the current AI bubble. They need to scrape as much human creativity as possible to build their AI models and they've already been caught lying about where they get it from. These obnoxious popups have given me the push I need to start looking into open source alternatives to Adobe products.
I was reading about the 'credit' situation for using the 'ai' features? I upgrade in next two weeks (whooop), so I can see all this for myself. I haven't tried Affinity but I think that would have been my first stop if I wasn't tied to Adobe, though it being sold to Canva is concerning. Thanks for reading!
Spent 25 minutes with tech support, they kept saying the fix is to uninstall the old version and install the newest version, and that there is no way to turn off the popup message. They are escalating it.
And like many here, I prefer to use that older version as anything newer will not support the thousands of postscript fonts I want to use and 40 years of work would get mangled. I've avoided upgrading my OS for the same reason.
You may not have a choice, if anything goes haywire. Older versions will not be available for download and may not be usable, if activation is cut off.
That's the point where a lot of PS users start evaluating the alternatives. Many of which are still one time buys, not subscription. There's no features in the newer version that I want, either. Gen AI is of no interest to me!
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